WppRecorder.sys problem when updating Windows 10 from 1909 to 20H2

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  1. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #71

    Uninstall all iobit software > restart WDV

    Had you tried to open safe mode and run the commands?


    IObit Uninstaller 9 9.6.0.3 IObit 20200720
    IObit Unlocker 1.1.2.1 IObit 20190809
      My Computer


  2. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #72

    zbook said:
    Uninstall all iobit software > restart WDV
    Ok


    zbook said:
    Had you tried to open safe mode and run the commands?
    Not as far as I know. I have to use F8 on boot to repair/restore
    zbook said:
    IObit Uninstaller 9 9.6.0.3 IObit 20200720
    IObit Unlocker 1.1.2.1 IObit 20190809
    OK, IOBit uninstaller will be fine to unistall, but if I uninstall IOBit unlocker, I will have no way to delete the drivers. Windows won't let me delete them.

    EDIT: but I've done it anyway, set up WDV as specified and rebooted

    - - - Updated - - -

    Reboot seems fine so far after 1 minute
      My Computers


  3. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #73

    How come you're not following the instructions for turning off the tool?

    Code:
    Read these links on Windows driver verifier:
    
    a) learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool
    
    
    
    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    
    Windows driver verifier is designed to stress test drivers.
    
    If there are misbehaving drivers the computer will crash.
    
    If dump files are created they can be debugged.
    
    Misbehaving drivers are then uninstalled or uninstalled and reinstalled.
    
    The tool is run for approximately 48 hours and then an additional 36 hours after the last BSOD.
    
    If there are no further BSOD this concludes the use of the tool.
    
    After each BSOD you must turn off the tool in order to return to the desktop.
    
    Learn the Windows RE commands reset and bootmode.
    
    These are run in safe mode or safe mode with command prompt.
    
    In case these fail the next option is system restore.
    
    If system restore fails you can restore a backup image or use registry commands.
    
    Start the tool with the 3 customized test settings in the Ten Forums link.
    
    Increase the simultaneous customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.
    
    There can be performance problems and / or slow boot while using the tool.
    
    If necessary the customized test settings can be modified.
    
    Summary:
    a) make a new restore point
    b) test all non-Microsoft drivers
    c) test no Microsoft drivers
    d) after each BSOD use the reset command to turn off the tool
    e) if the reset command does not work then use the bootmode command
    f) only if both reset and bootmode command fail to turn off the tool then use restore
    g) start with the 3 customized test settings in the Ten Forums link
    h) increase the customized test settings up to the 19 customized test settings in the Microsoft link
    i) report any performance problems or very slow boot so that the customized settings can be modified
    
    
    
    For any BSOD run the V2 log collector to collect new log files
      My Computer


  4. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #74

    As per your instructions, 'if the reset command does not work then use the bootmode command"


    To use the reset command, I have to get the computer to boot into windows. I have been unable to get past the BSOD without using bootmode. Rebooting after a BSOD has lead back to another immediate BSOD except for one time..
      My Computers


  5. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #75

    The commands are not run with a boot into Windows.

    The commands are run by booting into safe mode.

    Restore consumes time and sometimes there are no dump files.
      My Computer


  6. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #76

    Let me explain this to you

    When I get a BSOD, neither the keyboard nor the mouse work. The ONLY way to restart the computer is to turn it off, and turn it on. When I do that, it goes straight back to a BSOD before anything else happens - No windows startup options.

    The ONLY way I have been able to find that gets windows to at all, it to hold down F8 while it boots. That kicks me into the BIOS boot selector, and allows me to choose which drive to boot from. I chose the correct drive, and it THEN give me startup options.

    The only option I have in Advanced Options are

    System Restore
    System Recovery
    Startup Repair
    Startup Settings
    Go back to the Previous Version (uninstall updates)
      My Computers


  7. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #77

    How come you did not communicate that for four weeks?

    Find a flash drive that you can format (> or = 8 GB).

    Create a bootable Windows 10 iso 20H2:

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10



    Didn't the advanced options display command prompt?
      My Computer


  8. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #78

    zbook said:
    How come you did not communicate that for four weeks?
    Because your instruction didn't say that. They said if everything else doesn't work, use System Restore... everything else didn't work, so I used System Restore.....as instructed!
    zbook said:
    Didn't the advanced options display command prompt?

    No.

    I have USB stick with Windows PE which I use for Macrium when retoring a backup after a HDD fail, I will see if that has a command prompt option
      My Computers


  9. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #79

    Run WDV for 36 hours.
    If there are no BSOD > turn off the tool


    Some steps will be repeated.

    Open administrative command prompt and type or copy and paste:
    chkdsk /b /v C:
    This may take hours to run so plan to run overnight.

    C:\Windows\system32>chkdsk /b /v C:
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    Use the information in this link to find the chkdsk report in the event viewer.
    Copy and paste into notepad > save to desktop > post into the thread using a one drive, drop box, or google drive share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10



    Run:
    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.





    UPGRADE CHECK LIST:


    Code:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /b /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click 
    on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    https://www.bitdefender.com/consumer...t/answer/2625/
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 32 GB free space
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com...indows-10.aspx
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
    
    
    12) Test the drive:  (Sea Tools long generic and Crystal Disk SMART)
    SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    SeaTools for Windows  |    
                                Seagate
    Crystal Disk standard edition:
    CrystalDiskInfo  Crystal Dew World
    
    
    13) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt 
    is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive 
    from the computer)
    
    14) Make sure that there is no metered connection:  
    https://support.microsoft.com/en-us/...onnections-faq



    After completing the check list > post your progress with each step


    Then perform an in place upgrade repair in clean boot using the windows 10 iso:
    Repair Install Windows 10 with an In-place Upgrade


    For any failure run:
    a) setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag
    b) V2
    c) Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.
      My Computer


  10. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #80

    Marcrium Reflects Windows PE gives me a Command Prompt option so I will use that.
      My Computers


 

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