WppRecorder.sys problem when updating Windows 10 from 1909 to 20H2

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  1. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #51
      My Computers


  2. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #52

    Uninstall:
    AsUpIO.sys


    Restart WDV with all customized settings except:
    [ ] (0x00000004) Randomized low resources simulation

    Code:
    asupio	AsUpIO	c:\windows\system32\drivers\asupio.sys	Kernel Driver	Yes	System	Running	OK	Normal	No	Yes
    Code:
    16/04/2021 9:06 AM	Windows Error Reporting	Fault bucket 0xc4_2004_VRF_AsUpIO!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 9e5d392f-4054-4f53-85b3-d8dc66c95572

Problem signature:
P1: c4
P2: 2004
P3: 9170bf34
P4: 949601b0
P5: 8ac04890
P6: 10_0_18363
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\041621-13796-01.dmp
\\?\C:\WINDOWS\TEMP\WER-19859-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER971F.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9730.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9740.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9751.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_d0b6202080131ed71fb2a04af7b906c6d56d7fa_00000000_cab_6338c8da-96cf-4541-8155-cdec5608d2c1

Analysis symbol: 
Rechecking for solution: 0
Report Id: 92b2ecb0-9121-4cde-9b4b-6bbbb8acebaf
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
    Code:
    AsUpIO.sys	
    ASUS hardware monitoring software related	
    http://support.asus.com/download/download.aspx?SLanguage=en-us

    Code:
    AsUpIO.sys   Mon Aug  2 21:48:02 2010 (4C578362)
      My Computer


  3. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #53

    zbook said:
    Uninstall:
    AsUpIO.sys


    Restart WDV with all customized settings except:
    [ ] (0x00000004) Randomized low resources simulation

    Code:
    asupio    AsUpIO    c:\windows\system32\drivers\asupio.sys    Kernel Driver    Yes    System    Running    OK    Normal    No    Yes
    Code:
    16/04/2021 9:06 AM    Windows Error Reporting    Fault bucket 0xc4_2004_VRF_AsUpIO!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 9e5d392f-4054-4f53-85b3-d8dc66c95572
    
    Problem signature:
    P1: c4
    P2: 2004
    P3: 9170bf34
    P4: 949601b0
    P5: 8ac04890
    P6: 10_0_18363
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\041621-13796-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19859-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER971F.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9730.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9740.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9751.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_d0b6202080131ed71fb2a04af7b906c6d56d7fa_00000000_cab_6338c8da-96cf-4541-8155-cdec5608d2c1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 92b2ecb0-9121-4cde-9b4b-6bbbb8acebaf
    Report Status: 268435456
    Hashed bucket: 
    Cab Guid: 0
    Code:
    AsUpIO.sys    
    ASUS hardware monitoring software related    
    http://support.asus.com/download/download.aspx?SLanguage=en-us

    Code:
    AsUpIO.sys   Mon Aug  2 21:48:02 2010 (4C578362)
    Just a couple of clarifications

    1. How do I uninstall AsUpIO.sys? Just delete it?

    2. There is no file by that name. There is AsUpIO32.sys and AsUpIO64.sys but they are located in the ME update tool folder you had me download last month

    3. Does "all customized settings" mean all the settings you have had me check in WDV, running together, except the one you mention in this post?
      My Computers


  4. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #54

    See if you can identify the Asus software in the control panel or the driver in device manager.

    c:\windows\system32\drivers\asupio.sys


    Code:
    AsUpIO       AsUpIO                 AsUpIO                 Kernel        System     Running    OK         TRUE        FALSE        0                 2,592       0          3/08/2010 2:48:02 PM   C:\WINDOWS\system32\drivers\AsUpIO.sys           832

    Code:
    start    end        module name
    94960000 949611a0   AsUpIO     (no symbols)           
        Loaded symbol image file: AsUpIO.sys
        Image path: \SystemRoot\system32\drivers\AsUpIO.sys
        Image name: AsUpIO.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Aug  2 21:48:02 2010 (4C578362)
        CheckSum:         0000BEF9
        ImageSize:        000011A0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
        Information from resource tables:


    AsUpIO.sys Windows process - What is it?



    #3 yes approximately 21 simultaneous customized tests.
    Do not select: Randomized low resources simulation
      My Computer


  5. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #55

    OK, I have searched the C drive for this file (with hidden files showing). Returns no results

    I have navigated to C:\System32\drivers and physically looked through the director for it. Its not there

    There is no Asus Software in the Programs & Features list

    There us no ASUS service in the services list

    Maybe that is the problem? The file is missing

    NOTE: I notice it IS listed in the drivers in the Driver Verifier Manager drivers list - where is that program getting the filename from if th file doesn't exist on the computer. The registry?
      My Computers


  6. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #56

    Download and install: Everything - voidtools

    Search for: AsUpIO

    C:\WINDOWS\system32\drivers\AsUpIO.sys
      My Computer


  7. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #57

    zbook said:
    Download and install: Everything - voidtools

    Search for: AsUpIO

    C:\WINDOWS\system32\drivers\AsUpIO.sys
    OK, "Everything" finds it, exactly where you said it would be

    What now, delete it?



    NOTE: This file has Date Created of 4/4/21. That was the day I updated the BIOS.
      My Computers


  8. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #58

    The alternative is to reinstall the software from Asus and then delete it.

    You've got Aoemi images and a 4/16 restore point.

    You can make a new restore point, delete it, and restart WDV.
      My Computer


  9. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #59

    OK. Done all that.

    All WDV settings checked except "Randomized low resources simulation"

    BSOD on reboot

    Stop Code: DRIVER_VERIFIER_DETECTED_VIOLATION

    What Failed: iocbios2.sys

    System would not repair restart this time. I have had to use System Restore

    (I see its very late for you, so I will go home now and come back tomorrow)
      My Computers


  10. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #60

    Please post V2.
      My Computer


 

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