Windows 10 Installation  

  1. Posts : 14
    Windows 10

    Windows 10 Installation

    I have an Acer Travel Mate 2310 and trying to install Windows 10. I have created a Rufus Bootable USB. This USB will not boot. I also have tried to Upgrade Windows 7, all goes well untill shut down and reboot. I then get a blue screen of Death see attached photo. Cant Inclued Windows Version Number as i cant install Windows 10, it then revets back to Windows 7. Any help much appricated.
    Attached Thumbnails Attached Thumbnails Windows 10 Installation-will-not-boot.jpg  
      My Computer

  2. Posts : 2,487
    Windows 10 Home, 64-bit

    You don't need Rufus.

    Best move is probably to use Microsoft's Media Creation Tool.
      My Computer

  3. Posts : 17,915
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
      My Computer

  4. Posts : 14
    Windows 10
    Thread Starter

    Thank you both. My BIOS is MBR only hence my use of Rufus. Will try your recommendations tomorrow
      My Computer

  5. Posts : 40,577
    Win 10 Pro (22H2) (2nd PC is 22H2)

    My BIOS is MBR only hence my use of Rufus.
    Create Bootable USB Flash Drive to Install Windows 10

    • Option One: Use Media Creation Tool to create Bootable Windows 10 USB for Legacy BIOS and UEFI
    • Option Two: Use "Rufus" to create Bootable Window 10 USB for Legacy BIOS and UEFI
    N.B. your machine was originally XP 32 bits:
    Product Support | Acer Indonesia

    a. You should only attempt to install Win 10 32 bits
    b. Win 10 may not run well on it
    c. You may lack driver support.

    If you really wish to attempt this, either do that using a replacement system disk, keeping your Win 7 installation, or create a disk image of it so you can restore it if still of any use to you.

    Assuming you are using your Win 7 license to activate Win 10, see
    Clean Install Windows 10 Directly without having to Upgrade First

    FWIW your error message is a very common one:
    0xC1900101 - 0x20017

    A driver has caused an illegal operation.
    Windows was not able to migrate the driver, resulting in a rollback of the operating system.
    This is a safeOS boot failure, typically caused by drivers or non-Microsoft disk encryption software.

    Ensure that all that drivers are updated.
    Open the Setuperr.log and Setupact.log files in the %windir%\Panther directory, and then locate the problem drivers.
    For more information, see Understanding Failures and Log Files.
    Update or uninstall the problem drivers.
    - but attempting to diagnose such things can be long and drawn-out and not necessarily successful.
      My Computers

  6. Posts : 40,850
    windows 10 professional version 1607 build 14393.969 64 bit

    If you want to troubleshoot logs can be collected.

    Alternatives include:
    reset save files
    windows refresh
    custom install
    clean install
      My Computer

  7. Posts : 93
    Windows 10 pro 64 Bit Version 21H1 (OS Build 19043.844)

    ignatzatsonic said:
    You don't need Rufus.

    Best move is probably to use Microsoft's Media Creation Tool.
    To be honest if you have the windows iso file on your desktop just extract it into a empty folder on the desktop and run install.exe. Works just fine ive done it many times before
      My Computer

  8. Posts : 40,850
    windows 10 professional version 1607 build 14393.969 64 bit

    This is an upgrade checklist: (modified for upgrading 7 to 10)

    Run through this check list before the next upgrade attempt:
    1) remove nonessential hardware
    USB devices
    portable optical drives (CD, DVD)
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    Any of these that have been done in the past week are not necessary to repeat:
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) update windows (have all recommended updates installed) and reboot after updates
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    7) List and uninstall all non-Microsoft firewall software
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    9) Run disk cleanup to clean temporary and system files
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    11) Consider placing the computer in clean startup:
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    13) Make sure that there is no metered connection:
    14) Consider making a free backup image:
    15) Test the drive:
    Crystal Disk standard edition:
      My Computer


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