Win7 Ultimate upgrade to Win10 Pro hangs up on "Working on Updates30%

  1. Posts : 1
    Win10 Pro

    Win7 Ultimate upgrade to Win10 Pro hangs up on "Working on Updates30%

    I have a desktop running Win7 Ultimate w/SP1. I have tried at least 5 times to run the upgrade to Win 10 using the Media Cr3ation Tool and downloading Win10 then running the upgrade. It does the entire process through the reboot and starting to work on updates. It always hangs up on 30% I have first left the machine fo an hour and no advance. I then left it for 4 hours and no advaqnce. I even left it overnight on the last try and still no advance past 30%. I use BitDefender antivirus but all that is turned off and all my external periferals are unplugged. I have the legal and registered original Win7 Ultimate CDs and even tried reloading the Win7 Ultimate but the same result. What have I overlooked? Please help.
      My Computer

  2. Posts : 5,899
    Win 11 Pro (x64) 22H2

    If you're using the latest Media Creation Tool, it's going to install the October 2020 (20H2) update; however, if your hardware doesn't support it, it may error out.

    That said, What are your system specs? And yes, disable any AV software installed.

    BTW, have you tried the Update Assistant - (Same page as the Media Creation Tool).

    Also, did you do anything to the USB drive?
      My Computers

  3. Posts : 850
    Win 10

    Sparks48 said:
    I use BitDefender antivirus but all that is turned off
    Hello and Welcome @Sparks48

    For Bitdefender or all other antivirus programs, I can only recommend uninstalling it before upgrading and also using the manufacturer's removal tool to remove the filter drivers from the system.

    These interfere with the upgrade.

    Encryption software such as TrueCrypt or VeraCrypt should also be removed.

    Otherwise I assume that you have the same problem as there:
    Windows 7 to 10 upgrade gets stuck at 30% : Windows10

    That the upgrade fails because it cant create the recovery partition or change the size.

    I also wrote the workaround there.

    Create a USB Stick with the Media Creation Tool and then run the following command to start Windows Setup again
    (x must be replaced by the drive letter of your USB stick):
    X:\setup.exe /resizerecoverypartition disable

    A little hint that you should generally make before you start a Windows upgrade:

    Unplug all devices from the PC that are not required for the upgrade:

    Printer; Scanner; USB Adapter: Wlan, Ethernet and Serial Adapter, USB Sticks, Hardware dongles and so on.

    After that perform a clean boot:

    Friendly greetings

    Sorry for any mistakes. English is not my native language.
      My Computer

  4. Posts : 41,294
    windows 10 professional version 1607 build 14393.969 64 bit

    Please use English as the default language so that files can be scanned:
    Change Display Language in Windows 10

    Please run:

    DM log collector: BSOD - Posting Instructions


    For share links please use one drive, drop box, or google drive.

    This upgrade checklist has many steps that Tekkie Boy had typed in the above post:

    This is an upgrade checklist: (modified for upgrading 7 to 10)

    Run through this check list before the next upgrade attempt:
    1) remove nonessential hardware
    USB devices
    portable optical drives (CD, DVD)
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    Any of these that have been done in the past week are not necessary to repeat:
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) update windows (have all recommended updates installed) and reboot after updates
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    7) List and uninstall all non-Microsoft firewall software
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    9) Run disk cleanup to clean temporary and system files
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    11) Consider placing the computer in clean startup:
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    13) Make sure that there is no metered connection:
    14) Consider making a free backup image:
    15) Test the drive:
    Crystal Disk standard edition:
      My Computer


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