Win10 upgrade asking me to uninstall already-removed Acronis software

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  1. Posts : 22,685
    Win 10 Home ♦♦♦19045.4046 (x64) [22H2]
       #71

    @lbeachmike


    Back to the clean install option for a sec...
    (there is something wrong with Win 7 that's preventing you from upgrading to Windows 10).


    1. Go here and get the Media Creation tool, and use it to Create Windows 10 installation media.
    https://www.microsoft.com/en-us/soft...load/windows10

    2. Download all your motherboard drivers from the manufacturer's site and save them on another drive.

    3. Do the same for your vid card driver.

    4. Then download the ISO for the Partition Wizard 8.1 boot CD.
    Dropbox - pwhe8.1.iso.7z - Simplify your life

    5. Make the Partition Wizard boot CD or USB. Boot from it. Delete all the partitions on the drive you want to install Windows 10 on. To make the Partition Wizard boot USB, you'll need a program like Rufus.

    6. Unhook the internet and all the drives except the one you are installing Windows 10 on.

    7. Install Windows 10 using the Win 7 product key.

    8. When you get to the Win 10 desktop... turn the comp OFF and rehook all the other drives.

    9. Install the motherboard drivers (chipset driver first), and then the vid card driver.

    10. Then rehook the internet and do the few remaining Windows Updates.

    11. Then install your programs and games and w/e.

    12. Then make a backup with Macrium Reflect.

    Then... it's Miller time!
    Last edited by Ghot; 02 Mar 2021 at 02:22.
      My Computer


  2. Posts : 7,829
    Windows 11 Pro 64 bit
       #72

    Acronis 2012 - aaaaaarghh!!!!!

    The software engineering and support is rubbish. The uninstaller and removal tool doesn't work leaving behind many registry entries and low level disk filters.

    See Solved - Safe Removal of Acronis True Image Drivers | Windows 8 Help Forums
      My Computers


  3. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #73

    lbeachmike said:
    Haha - neat. The solution was ridiculous. I can't even believe this was the problem or I'd have had it fixed immediately.

    This is soooooooooooooooooo stupid. Microsoft has outdone themselves here with such a crappy installer ...

    It was upset about the installation of Acronis True Image that was on the other non-system drive.

    We mentioned it briefly earlier in the thread and I think the response was something like "well, this is Microsoft we're talking about ..." yet that seemed so absurd that I didn't take it seriously enough to try it.

    So, I disconnected the other drive, and like f'ing magic, problem solved. I have very unfavorable thoughts for Microsoft right now. Though at least I now have an arsenal of nifty tools, and a really great forum to visit when this things bombs half way through the actual installation.

    I appreciate that you guys totally hung in there on this one and offered so much help!

    Warning: I will be back with many more questions!

    Starting with this quick one - instead of physically disconnecting the other drive, could I have just gone into Disk Management, right-clicked and chosen "Offline"?

    Thanks!

    Mike

    - - - Updated - - -

    I did not get to enjoy success for very long. Most of the words that come to mind right now start with the letter F.

    Attachment 320917
    Go into your BIOS and look for the Secure Boot option, disable it.

    Not sure about the "Offline" instead of physically disconnect.
      My Computers


  4. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #74

    Hmm - lots of threads on this issue. Looks like usually BIOS or boot-related configuration issues. I may need to update my BIOS version. This mobo is 10 years old.

    - - - Updated - - -

    f14tomcat said:
    Go into your BIOS and look for the Secure Boot option, disable it.
    I cannot find any settings in my bios for this or any other boot-type options that I see mentioned in other threads on this issue. That's why I think I need to update the BIOS.

    My BIOS version appears to be from 2011. Latest is 11/27/2012. Wondering if my mobo + updated bios will support what is needed for Win10.

    I also see a lot about people who used Paragon cloning software and it apparently introduced some issue with the ability to boot Win10. I used Samsung's Data Migration software to clone my drive before the upgrade. I have not seen anything about that, but I'm wondering if that's another possibility.
      My Computer


  5. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #75

    It should have little to no bearing on supporting Windows. There are others, members over in the hardware thread, that would know better. I think there's even a thread there, or in Chillout, where they make really old hardware run Windows. They would know better, out of my bailiwick.
      My Computers


  6. Posts : 22,685
    Win 10 Home ♦♦♦19045.4046 (x64) [22H2]
       #76

    lbeachmike said:
    Hmm - lots of threads on this issue. Looks like usually BIOS or boot-related configuration issues. I may need to update my BIOS version. This mobo is 10 years old.

    - - - Updated - - -



    I cannot find any settings in my bios for this or any other boot-type options that I see mentioned in other threads on this issue. That's why I think I need to update the BIOS.

    My BIOS version appears to be from 2011. Latest is 11/27/2012. Wondering if my mobo + updated bios will support what is needed for Win10.

    I also see a lot about people who used Paragon cloning software and it apparently introduced some issue with the ability to boot Win10. I used Samsung's Data Migration software to clone my drive before the upgrade. I have not seen anything about that, but I'm wondering if that's another possibility.


    That's highly possible. There seem to be many Windows 10 issues that are solved by flashing to the latest BIOS. Especially update and upgrade issues.


    Be advised that almost every time, for ASUS motherboards, the BIOS file must be renamed before attempting the BIOS flash.
    The exact instructions will be in your motherboard manual... (available in pdf form at the ASUS website).
      My Computer


  7. Posts : 4,440
    several
       #77

    My BIOS version appears to be from 2011
    Out of curiosity, is that an H61 motherboard ?
      My Computer


  8. Posts : 850
    Win 10
       #78

    lbeachmike said:
    Hmm - lots of threads on this issue. Looks like usually BIOS or boot-related configuration issues. I may need to update my BIOS version. This mobo is 10 years old.
    So that you can find out whether the bios is causing the error, do this:

    Create an installation medium (USB Stick or DVD) with the Windows version with which you want to perform the upgrade and then boot from the Install medium.

    If the boot process crashes when the Windows boot logo is shown and the computer restarts, is it a bios problem.


    But if you can boot up to the setup wizard, it is not because of the bios.
      My Computer


  9. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #79
      My Computers


  10. Posts : 2,146
    Windows 10 Pro 64-bit v22H2
       #80

    I have two old computers that could not be upgraded to Windows 10.
    However, a clean install of Windows 10 was a success.

    ASUS M4N82 Deluxe (purchased 8/5/2009)
    • Upgrade of Windows 7 Home to Windows 10 Home failed
    • Clean install of Windows 10 Home was a success


    Gigabyte GA-990FXA-UD3 (purchased 7/11/2011)
    • Upgrade of Windows 7 Ultimate to Windows 10 Pro failed
    • Clean install of Windows 10 Pro was a success
      My Computers


 

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