Win10 upgrade asking me to uninstall already-removed Acronis software  

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  1. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #41

    lbeachmike said:
    The Win 10 Installer is recognizing whatever it has found as being some part of Acronis True Image. Perhaps it is something using the 32-digit product code the Microsoft Fixit tool was requesting. If there was a way to find out that product code, perhaps I could find the root of the problem.

    And yes, I realize at this point it's easier to do a clean install - but what fun is that when we've come this far?
    Well, we're slowly but surely migrating to the low-end things to try, so!

    You now have a 30-day trial copy of Revo. One of the very nice features is the ability to Install an app in Full Log Mode. Meaning........ you could use this feature to re-install Acronis completely and the Log feature would catch every single move the installer makes. Every one. Then, using Revo, uninstall Acronis using the log you just created. In theory, it should wipe out every bit, nibble and byte. Even the ones you can't find now.

    Worth a shot.
      My Computers


  2. Posts : 22,649
    Win 10 Home ♦♦♦19045.4046 (x64) [22H2]
       #42

    lbeachmike said:
    I'm sure you're probably right


    I'm a tweaker myself. I've managed to get rid of a lot of the "stuff" that comes with Windows 10 without breaking Windows 10. I did the same on Win 7 and XP and even before that.

    BUT... no matter what I tried, I couldn't completely remove Acronis 2016.



    Here's an idea...


    Create a Win 10 USB installer
    Download all your motherboard drivers from the manufacturer's site and save them on another drive.
    Do the same for your vid card driver.
    Unhook the internet and all the drives except the one you are installing Windows 10 on.
    Install Windows 10 using the Win 7 product key.
    When you get to the Win 10 desktop... turn the comp OFF and rehook all the other drives.

    Install the motherboard drivers (chipset driver first), and then the vid card driver.
    Then rehook the internet and do the few Windows Updates.

    Then install your programs and games and w/e.
    Then make a backup with Macrium Reflect.

    Then... it's Miller time!
      My Computer


  3. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #43

    I installed that package (which took forever), and ran the command again ... same result -

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>Get-WmiObject -Class Win32_Product
    'Get-WmiObject' is not recognized as an internal or external command,
    operable program or batch file.
      My Computer


  4. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #44

    lbeachmike said:
    I installed that package (which took forever), and ran the command again ... same result -

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>Get-WmiObject -Class Win32_Product
    'Get-WmiObject' is not recognized as an internal or external command,
    operable program or batch file.
    You need to run it from the Powershell command line, not Windows CMD line.

    find the powershell.exe and run it, then type that command. or copy/paste.

    Partial output from mine. looks like this.

    Win10 upgrade asking me to uninstall already-removed Acronis software-2021-03-01_17h09_05.png
      My Computers


  5. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #45

    f14tomcat said:
    You need to run it from the Powershell command line, not Windows CMD line.

    find the powershell.exe and run it, then type that command. or copy/paste.


    Oh man, don't I feel dumb now. I'm sure in some corner of my brain I knew that. Just not today. Or most Mondays.

    Useful tool / command. There were no entries for anything related to Acronis or True Image.

    The mystery continues ...

    Is there a way to dump a list of all drivers with their product name info?

    - - - Updated - - -

    f14tomcat said:
    You now have a 30-day trial copy of Revo. One of the very nice features is the ability to Install an app in Full Log Mode. Meaning........ you could use this feature to re-install Acronis completely and the Log feature would catch every single move the installer makes. Every one. Then, using Revo, uninstall Acronis using the log you just created. In theory, it should wipe out every bit, nibble and byte. Even the ones you can't find now.
    I like this idea. Other than the part about installing it again on this machine after working to eradicate it. But perhaps I can do this on the Win7 install that I had not removed Acronis from.
      My Computer


  6. Posts : 850
    Win 10
       #46

    lbeachmike said:
    Is there a way to dump a list of all drivers with their product name info?
    Is that what you mean? Run the command in the command prompt as administrator:
    Dism /online /get-drivers /format:table > "%userprofile%\desktop\drivers.txt"

    It creates the Drivers.txt on the desktop of the administrator account.
      My Computer


  7. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #47

    If you'd like a GUI, this is real popular and works great.

    Release DriverStore Explorer v0.11.64 . lostindark/DriverStoreExplorer . GitHub
      My Computers


  8. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #48

    Tekkie Boy said:
    Is that what you mean? Run the command in the command prompt as administrator:
    Dism /online /get-drivers /format:table > "%userprofile%\desktop\drivers.txt"

    It creates the Drivers.txt on the desktop of the administrator account.
    Awesome! Mystery solved!

    oem59.inf | vdd_install.inf | No | AcronisDevices | Acronis | 9/21/2011 | 1.1.0.62
    oem97.inf | vdd_install.inf | No | AcronisDevices | Acronis | 12/1/2011 | 1.1.0.65


    Now how do I rid myself of these? (I'm guessing this is the hard part ...)
      My Computer


  9. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #49

    lbeachmike said:
    Awesome! Mystery solved!

    oem59.inf | vdd_install.inf | No | AcronisDevices | Acronis | 9/21/2011 | 1.1.0.62
    oem97.inf | vdd_install.inf | No | AcronisDevices | Acronis | 12/1/2011 | 1.1.0.65


    Now how do I rid myself of these? (I'm guessing this is the hard part ...)
    Use what I just posted!

    looks like this, from mine.....

    Win10 upgrade asking me to uninstall already-removed Acronis software-2021-03-01_17h46_11.png
      My Computers


  10. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #50

    Thanks. Looks like your post came in while I was posting.

    Question: Any consequence to deleting the two drivers with Driver Store Explorer? Is it possible they are dependencies for something else and may cause problems booting?
      My Computer


 

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