Win10 upgrade asking me to uninstall already-removed Acronis software

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  1. Posts : 141
    Windows 10 and 7 dual boot
    Thread Starter
       #141

    MisterEd said:
    I am reminded of this. Albert Einstein is widely credited with saying, “The definition of insanity is doing the same thing over and over again, but expecting different results.”
    Good ole Albert was absolutely right. But in this case, I haven't done it over and over. In fact, I haven't even done it over.

    I upgraded once, and it appears that the issue was file corruption. Trying the upgrade again - in the different circumstance I've mentioned - is quite sensible, once I can be sure this is not a bad drive.

    If the drive is healthy, and I do it again and it fails, that will be my second and last attempt.
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  2. Posts : 285
    Win 10 21H2 LTSC
       #142

    I upgraded from Windows 8 at the end of January. I remember been asked why I did a clean install not upgrade (the opposite to what you got asked), my answer was my Win8 install was so old it was better to make a fresh start, I dont regret that decision. I had some blips along the way and probably should have clean installed a second time after I switched from booting of SATA to NVME, but I dont regret the clean slate.

    I am guessing you have something on there that was hard to install, maybe you even lost the installer so want to go the upgrade route. The things that stood out to me is that you are using marvell and jmicron drivers, these are very old controllers that used to be common in windows 7 hey day, I am curious if your board has its own Intel controller, and if it does it might be wise to make sure your boot drive is connected to that, and then just upgrade with the third party controller drivers missing, hopefully windows 10 will then post upgrade detect and get the newer drivers from driver store (or win update).

    On my system the only manually installed drivers I have for hardware are Nvidia, Sound (asus xonar), and thats it, it detected all other hardware and I left OS provided drivers in for chipset, network, usb etc.

    If it wants to do a drive scan on bootup then just let it.
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  3. Posts : 141
    Windows 10 and 7 dual boot
    Thread Starter
       #143

    Thanks for that very valuable bit of insight re: the controllers.

    Yes, Marvell and JMicron, and Intel. I did have a lot of trouble finding any updated Marvell and JMicron drivers, but once Windows upgraded to 10, it found a bunch of updated Intel drivers (2018 or newer.)

    My SSD is now connected to an Intel port. I do not think the drive dock port is Intel but will have to double-check ... so there is likely the smoking gun.
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  4. Posts : 43,015
    windows 10 professional version 1607 build 14393.969 64 bit
       #144

    For Intel download and install:
    Download Intel(R) Driver & Support Assistant
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  5. Posts : 141
    Windows 10 and 7 dual boot
    Thread Starter
       #145

    zbook said:
    For Intel download and install:
    Download Intel(R) Driver & Support Assistant
    Thanks. I already have this installed on my system
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  6. Posts : 1,728
    Windows 10 Pro x64 22H2
       #146

    I didn't read entry thread but did you solve your problem?

    The installer may be picking up startup items related to acronis that could interfere with upgrade process, if so you can get info with autoruns:
    https://docs.microsoft.com/en-us/sys...loads/autoruns
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  7. Posts : 57,014
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #147
      My Computers


  8. Posts : 1,728
    Windows 10 Pro x64 22H2
       #148

    f14tomcat said:
    Ah that's was right in the middle of a thread, little from beginning, little from the end and I missed the middle
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  9. Posts : 57,014
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #149

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  10. Posts : 141
    Windows 10 and 7 dual boot
    Thread Starter
       #150

    zebal said:
    Ah that's was right in the middle of a thread, little from beginning, little from the end and I missed the middle
    Oh, but the meat is in the middle

    It was never quite a problem with Acronis. Here's what happened -

    SSD1 = Win7 upgrading to Win10 (1 TB)
    SSD2 = Win7 that was cloned to SSD1 (500 gig)

    SSD2's Win7 still had Acronis installed and for whatever bizarre reason, the installer was seeing the existence of that installation.

    Disconnecting SSD2 allowed me to get past that issue. Of course there were then a bunch of other twists and turns.

    After some further upgrade errors, I did the following -

    1. removed ESET and Malwarebytes
    2 removed .net 3.5
    3. upgraded drivers I was able to find upgrades for, most notably Realtek
    4. disabled some startup items

    That allowed the upgrade to complete "successfully" ...

    But ... at some point there was file corruption and Windows reverted me back to Win7. it seems this may have been related to the controller for the SATA port my boot drive was connected to, so I switched SATA ports to an Intel-based port and I got different behavior.

    Chkdsk cleaned things up, I am fully testing the hard drive, and I'm going to give it another go ...

    Whew!
      My Computer


 

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