Win10 upgrade asking me to uninstall already-removed Acronis software

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  1. Posts : 850
    Win 10
       #91

    You now have to boot from Windows 7 and not the installer to start the upgrade again.

    Uninstall Eset and use the Removal Tool from the Eset Website too.

    Then try the upgrade again.
      My Computer


  2. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #92

    Tekkie Boy said:
    You now have to boot from Windows 7 and not the installer to start the upgrade again.

    Uninstall Eset and use the Removal Tool from the Eset Website too.

    Then try the upgrade again.
    What happens if I boot from the upgrade? Just to try it? Will I still be able to reboot from Windows 7 after?

    Re: ESET - They say that the current version is fully Windows 10 compatible. Have you seen something different?
      My Computer


  3. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #93

    lbeachmike said:
    .........

    Re: ESET - They say that the current version is fully Windows 10 compatible. Have you seen something different?
    Trying to upgrade with 3rd party AV, firewall, or VPN installed is known to cause issues - so our standard recommendation it to uninstall all those, upgrade, then you can reinstall them after you confirm the upgrade is successfully working.
      My Computer


  4. Posts : 850
    Win 10
       #94

    lbeachmike said:
    What happens if I boot from the upgrade? Just to try it? Will I still be able to reboot from Windows 7 after?
    Yes
    Re: ESET - They say that the current version is fully Windows 10 compatible. Have you seen something different?
    Antivirus programs bring so-called filter drivers onto the system. Such programs as well as third-party encryption software that is not available in your case should always be uninstalled before the upgrade.
      My Computer


  5. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #95

    Thanks guys. I will remove ESET and Malware Bytes and give the upgrade another try.

    I don't have any VPN software installed. Is there anything else that could be problematic? Do I need to try to update any drivers in advance of the upgrade, or do they get upgraded as part of the upgrade process?
      My Computer


  6. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #96

    lbeachmike said:
    Thanks guys. I will remove ESET and Malware Bytes and give the upgrade another try.

    I don't have any VPN software installed. Is there anything else that could be problematic? Do I need to try to update any drivers in advance of the upgrade, or do they get upgraded as part of the upgrade process?
    I would update the drivers before the upgrade attempt.
      My Computer


  7. Posts : 850
    Win 10
       #97

    Try the upgrade first and if it fails again run the following command in the command prompt as administrator:
    Dism /online /get-drivers /format:table > "%userprofile%\desktop\drivers.txt"

    And then share the drivers.txt here so that we have an overview of the drivers in your system.
      My Computer


  8. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #98

    I'm going to post the drivers now, just in case you spot something that is known to be problematic. As mentioned, I will remove ESET and Malwarebytes. Thanks

    Code:
    Deployment Image Servicing and Management tool
    Version: 6.1.7601.24499
    
    Image Version: 6.1.7601.24499
    
    Obtaining list of 3rd party drivers from the driver store...
    
    Driver packages listing:
    
    
    -------------- | -------------------- | ----- | --------------------- | ------------------------------ | ---------- | -----------------
    Published Name | Original File Name   | Inbox | Class Name            | Provider Name                  | Date       | Version          
    -------------- | -------------------- | ----- | --------------------- | ------------------------------ | ---------- | -----------------
    oem0.inf       | prnms001.inf         | No    | Printer               | Microsoft                      | 6/21/2006  | 6.1.7600.16385   
    oem1.inf       | prnms001.inf         | No    | Printer               | Microsoft                      | 6/21/2006  | 6.1.7601.17514   
    oem10.inf      | cougcore.inf         | No    | System                | Intel                          | 11/20/2010 | 9.2.0.1016       
    oem100.inf     | sv600-x64.inf        | No    | Image                 | FUJITSU                        | 2/14/2014  | 1.0.0.19         
    oem101.inf     | adobepdf.inf         | No    | Printer               | Adobe                          | 3/25/2013  | 9.8.0.0          
    oem102.inf     | unifhid.inf          | No    | HIDClass              | Logitech                       | 8/31/2012  | 1.10.77.0        
    oem103.inf     | mx880p6.inf          | No    | Printer               | Canon                          | 5/15/2012  | 2.56.2.10        
    oem104.inf     | mx880f6.inf          | No    | Printer               | Canon                          | 3/27/2012  | 10.0.2.20        
    oem105.inf     | wdcsam.inf           | No    | WDC_SAM               | Western Digital Technologies   | 1/19/2011  | 1.0.9.0          
    oem106.inf     | ssix500-x64.inf      | No    | Image                 | FUJITSU                        | 7/18/2012  | 9.13.75.2        
    oem107.inf     | s1300i-x64.inf       | No    | Image                 | FUJITSU                        | 1/31/2014  | 2.0.3.1          
    oem108.inf     | netaapl64.inf        | No    | Net                   | Apple                          | 7/15/2013  | 1.8.5.1          
    oem109.inf     | s1100-x64.inf        | No    | Image                 | FUJITSU                        | 3/27/2014  | 2.0.0.7          
    oem11.inf      | cougsmb.inf          | No    | System                | Intel                          | 9/10/2010  | 9.2.0.1011       
    oem110.inf     | nvhda.inf            | No    | MEDIA                 | NVIDIA Corporation             | 9/12/2013  | 1.3.26.4         
    oem111.inf     | ssudadb.inf          | No    | AndroidUsbDeviceClass | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem112.inf     | ssudbus.inf          | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem113.inf     | ssuddmgr.inf         | No    | Ports                 | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem114.inf     | ssudmdm.inf          | No    | Modem                 | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem115.inf     | ssudmtp.inf          | No    | WPD                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem116.inf     | ssudnd5.inf          | No    | Net                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem117.inf     | ssudobex.inf         | No    | Ports                 | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem118.inf     | ssudrnds.inf         | No    | Net                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem119.inf     | ssudserd.inf         | No    | Ports                 | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem12.inf      | cougusb.inf          | No    | USB                   | Intel                          | 12/21/2010 | 9.2.0.1021       
    oem120.inf     | ssudeadb.inf         | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem121.inf     | ssudrmnet.inf        | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem122.inf     | ssudrmnetmp.inf      | No    | Net                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem123.inf     | ssudmarv.inf         | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem124.inf     | ssudsdb.inf          | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 7/27/2012  | 2.9.503.726      
    oem125.inf     | ssudbus.inf          | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 8/14/2013  | 2.11.1.0         
    oem126.inf     | ssudadb.inf          | No    | AndroidUsbDeviceClass | SAMSUNG Electronics Co., Ltd.  | 8/14/2013  | 2.11.1.0         
    oem127.inf     | ssudmdm.inf          | No    | Modem                 | SAMSUNG Electronics Co., Ltd.  | 8/14/2013  | 2.11.1.0         
    oem128.inf     | s1300-x64.inf        | No    | Image                 | FUJITSU                        | 9/18/2009  | 2.0.0.8          
    oem129.inf     | s1500-x64.inf        | No    | Image                 | FUJITSU                        | 9/22/2008  | 9.13.66.2        
    oem13.inf      | hdxrt.inf            | No    | MEDIA                 | Realtek Semiconductor Corp.    | 12/13/2011 | 6.0.1.6526       
    oem130.inf     | nvhda.inf            | No    | MEDIA                 | NVIDIA Corporation             | 10/23/2013 | 1.3.26.4         
    oem131.inf     | s300-x64.inf         | No    | Image                 | FUJITSU                        | 7/26/2007  | 1.4.0.0          
    oem132.inf     | s500-x64.inf         | No    | Image                 | FUJITSU                        | 5/8/2009   | 9.13.65.2        
    oem133.inf     | brohl13a.inf         | No    | Printer               | Brother                        | 10/18/2016 | 1.11.0.0         
    oem134.inf     | nvvad.inf            | No    | MEDIA                 | NVIDIA                         | 9/30/2013  | 1.2.9.0          
    oem135.inf     | nvvad.inf            | No    | MEDIA                 | NVIDIA                         | 10/31/2013 | 1.2.12.0         
    oem136.inf     | nvvad.inf            | No    | MEDIA                 | NVIDIA                         | 12/5/2013  | 1.2.19.0         
    oem137.inf     | ssudmtp.inf          | No    | WPD                   | SAMSUNG Electronics Co., Ltd.  | 5/11/2012  | 2.9.319.511      
    oem138.inf     | ssudbus.inf          | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 1/2/2014   | 2.11.7.0         
    oem139.inf     | ssudadb.inf          | No    | AndroidUsbDeviceClass | SAMSUNG Electronics Co., Ltd.  | 1/2/2014   | 2.11.7.0         
    oem14.inf      | heci.inf             | No    | System                | Intel                          | 10/19/2010 | 7.0.0.1144       
    oem140.inf     | ssudmdm.inf          | No    | Modem                 | SAMSUNG Electronics Co., Ltd.  | 1/2/2014   | 2.11.7.0         
    oem141.inf     | lbtcoins.inf         | No    | HIDClass              | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem142.inf     | lrcvbthk.inf         | No    | Bluetooth             | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem143.inf     | frmupgr.inf          | No    | BTDFU                 | WIDCOMM                        | 5/8/2007   | 6.1.0.1000       
    oem144.inf     | lcsrbthk.inf         | No    | Bluetooth             | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem145.inf     | lfeqdusb.inf         | No    | HIDClass              | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem146.inf     | lfhideqd.inf         | No    | HIDClass              | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem147.inf     | lfhidusb.inf         | No    | HIDClass              | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem148.inf     | lfhidhid.inf         | No    | HIDClass              | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem149.inf     | lfkbdhid.inf         | No    | Keyboard              | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem15.inf      | igdlh64.inf          | No    | Display               | Intel Corporation              | 5/23/2011  | 8.15.10.2405     
    oem150.inf     | lfunkraw.inf         | No    | DriverInterface       | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem151.inf     | lfmouhid.inf         | No    | Mouse                 | Logitech                       | 3/18/2014  | 5.80.3.0         
    oem152.inf     | wdcsam.inf           | No    | WDC_SAM               | Western Digital Technologies   | 11/30/2017 | 1.2.0.0          
    oem153.inf     | arr_drv_win7_x64.inf | No    | Net                   | Array Networks                 | 9/24/2009  | 1.1.0.2          
    oem154.inf     | nvhda.inf            | No    | MEDIA                 | NVIDIA Corporation             | 11/28/2013 | 1.3.30.1         
    oem155.inf     | nvvad.inf            | No    | MEDIA                 | NVIDIA                         | 4/8/2014   | 1.2.23.0         
    oem157.inf     | nvswcfilter.inf      | No    | Mouse                 | NVIDIA                         | 6/6/2018   | 8.16.23319.34391 
    oem158.inf     | nvvhci.inf           | No    | System                | NVIDIA                         | 8/27/2018  | 3.3.2475.1519    
    oem159.inf     | nvvad.inf            | No    | MEDIA                 | NVIDIA                         | 3/14/2019  | 4.13.0.0         
    oem16.inf      | intcdaud.inf         | No    | MEDIA                 | Intel(R) Corporation           | 10/15/2010 | 6.14.0.3074      
    oem160.inf     | nvvhci.inf           | No    | System                | NVIDIA                         | 1/10/2020  | 3.4.2785.9920    
    oem161.inf     | nvvad.inf            | No    | MEDIA                 | NVIDIA                         | 9/5/2014   | 1.2.25.0         
    oem162.inf     | edevmon.inf          | No    | SecurityFilter        | Eset spol s r. o.              | 10/15/2020 | 10.16.54.0       
    oem163.inf     | lda_c920_w764.inf    | No    | MEDIA                 | Logitech                       | 10/27/2018 | 1.1.102.0        
    oem17.inf      | jraid_i.inf          | No    | SCSIAdapter           | JMicron Technology Corp.       | 11/25/2010 | 1.17.62.0        
    oem172.inf     | nvhda.inf            | No    | MEDIA                 | NVIDIA Corporation             | 10/9/2014  | 1.3.33.0         
    oem175.inf     | nv_dispi.inf         | No    | Display               | NVIDIA                         | 4/8/2015   | 9.18.13.5012     
    oem177.inf     | nvstusb.inf          | No    | USB                   | NVIDIA                         | 3/18/2015  | 6.14.13.4995     
    oem178.inf     | unifhid.inf          | No    | HIDClass              | Logitech                       | 9/9/2016   | 1.10.78.0        
    oem18.inf      | mvs91xx.inf          | No    | SCSIAdapter           | Marvell Inc.                   | 3/7/2011   | 1.2.0.1002       
    oem180.inf     | nv_dispi.inf         | No    | Display               | NVIDIA                         | 1/3/2018   | 23.21.13.9065    
    oem19.inf      | mv91cons.inf         | No    | System                | Marvell Semiconductor Inc.     | 3/7/2011   | 1.2.0.1002       
    oem2.inf       | nv_dispi.inf         | No    | Display               | NVIDIA                         | 1/23/2018  | 23.21.13.9077    
    oem20.inf      | fei62x64.inf         | No    | Net                   | Intel                          | 10/1/2009  | 9.0.13.0         
    oem21.inf      | e1c62x64.inf         | No    | Net                   | Intel                          | 2/8/2011   | 11.10.84.0       
    oem22.inf      | e1e6232e.inf         | No    | Net                   | Intel                          | 3/26/2010  | 9.13.41.0        
    oem23.inf      | e1k62x64.inf         | No    | Net                   | Intel                          | 2/10/2011  | 11.10.86.0       
    oem24.inf      | e1q62x64.inf         | No    | Net                   | Intel                          | 9/29/2010  | 11.7.32.0        
    oem25.inf      | e1r62x64.inf         | No    | Net                   | Intel                          | 10/13/2010 | 11.9.35.0        
    oem26.inf      | e1y62x64.inf         | No    | Net                   | Intel                          | 4/7/2010   | 10.1.9.0         
    oem27.inf      | ixe62x64.inf         | No    | Net                   | Intel                          | 1/26/2011  | 2.4.36.0         
    oem28.inf      | ixn62x64.inf         | No    | Net                   | Intel                          | 1/14/2011  | 2.7.28.0         
    oem29.inf      | iamte.inf            | No    | System                | Intel                          | 10/8/2008  | 1.1.30.2         
    oem3.inf       | nvstusb.inf          | No    | USB                   | NVIDIA                         | 3/13/2011  | 6.14.12.6767     
    oem30.inf      | iresole.inf          | No    | Ports                 | Intel                          | 10/8/2008  | 5.1.2600.2181    
    oem31.inf      | qd162x64.inf         | No    | System                | Intel                          | 11/16/2009 | 1.3.22.0         
    oem32.inf      | qd262x64.inf         | No    | System                | Intel                          | 11/16/2009 | 1.3.22.0         
    oem33.inf      | qd3nodrv.inf         | No    | System                | Intel                          | 6/13/2009  | 1.3.12.3         
    oem34.inf      | e1c62x64.inf         | No    | Net                   | Intel                          | 11/30/2011 | 11.15.12.0       
    oem35.inf      | e1e6232e.inf         | No    | Net                   | Intel                          | 10/14/2011 | 9.15.11.0        
    oem36.inf      | rt64win7.inf         | No    | Net                   | Realtek                        | 3/21/2011  | 7.43.321.2011    
    oem37.inf      | nusb3xhc.inf         | No    | USB                   | Renesas Electronics            | 12/10/2010 | 2.0.32.0         
    oem38.inf      | nusb3hub.inf         | No    | USB                   | Renesas Electronics            | 12/10/2010 | 2.0.32.0         
    oem39.inf      | btath_bus.inf        | No    | System                | Atheros Communications         | 6/24/2010  | 6.17.624.302     
    oem4.inf       | nvhda.inf            | No    | MEDIA                 | NVIDIA Corporation             | 12/15/2017 | 1.3.36.6         
    oem40.inf      | athdfu.inf           | No    | USB                   | Atheros                        | 3/22/2010  | 6.13.322.302     
    oem41.inf      | atheros_bth.inf      | No    | Bluetooth             | Atheros Communications         | 3/8/2011   | 7.2.0.65         
    oem42.inf      | btath_a2dp.inf       | No    | MEDIA                 | Atheros Communications         | 2/15/2011  | 7.2.0.85         
    oem43.inf      | btath_flt.inf        | No    | BluetoothVirtual      | Atheros Communications         | 6/24/2010  | 6.20.624.302     
    oem44.inf      | btath_hcrp.inf       | No    | USB                   | Atheros Communications         | 6/29/2010  | 6.16.629.302     
    oem45.inf      | btath_lwflt.inf      | No    | BluetoothVirtual      | Atheros Communications         | 9/13/2010  | 6.23.913.302     
    oem46.inf      | btath_rcp.inf        | No    | HIDClass              | Atheros Communications         | 6/24/2010  | 6.18.624.302     
    oem47.inf      | bthathfax.inf        | No    | Modem                 | Atheros                        | 6/5/2009   | 6.7.605.302      
    oem48.inf      | hpdt64.inf           | No    | Display               | Intel Corporation              | 8/31/2011  | 8.15.10.2509     
    oem49.inf      | 2709w.inf            | No    | Monitor               | Dell Inc.                      | 6/9/2009   | 1.0.0.0          
    oem5.inf       | atkdisplowfilter.inf | No    | AsusOtherDevices      | ASUSTeK                        | 5/14/2008  | 7.14.10.304      
    oem50.inf      | rt64win7.inf         | No    | Net                   | Realtek                        | 6/10/2011  | 7.46.610.2011    
    oem51.inf      | mv61xx.inf           | No    | SCSIAdapter           | Marvell Inc.                   | 11/14/2006 | 1.1.0.51         
    oem52.inf      | unifhid.inf          | No    | HIDClass              | Logitech                       | 12/6/2010  | 1.0.3.0          
    oem53.inf      | nvstusb.inf          | No    | USB                   | NVIDIA                         | 11/28/2017 | 6.14.13.9041     
    oem54.inf      | net8192ce.inf        | No    | Net                   | Realtek Semiconductor Corp.    | 2/23/2011  | 1005.15.223.2011 
    oem55.inf      | igdlh64.inf          | No    | Display               | Intel Corporation              | 10/21/2011 | 8.15.10.2559     
    oem56.inf      | ehdrv.inf            | No    | SecurityFilter        | Eset spol s r. o.              | 9/18/2020  | 10.16.43.0       
    oem57.inf      | eamonm.inf           | No    | AntiVirus             | Eset spol s r. o.              | 10/9/2020  | 10.16.51.0       
    oem58.inf      | epfwwfp.inf          | No    | SecurityFilter        | Eset spol s r. o.              | 10/15/2020 | 10.16.54.0       
    oem6.inf       | asusgsb.inf          | No    | MEDIA                 | ASUSTeK                        | 9/27/2007  | 7.10.10.301      
    oem60.inf      | lpro564s.inf         | No    | MEDIA                 | Logitech                       | 1/17/2012  | 13.31.1044.0     
    oem61.inf      | usbaapl64.inf        | No    | USB                   | Apple, Inc.                    | 5/19/2017  | 6.0.9999.69      
    oem62.inf      | adobepdf.inf         | No    | Printer               | Adobe                          | 8/19/2010  | 9.5.0.0          
    oem63.inf      | adobepdf.inf         | No    | Printer               | Adobe                          | 4/18/2011  | 9.6.0.0          
    oem64.inf      | nv_ref_pubwu.inf     | No    | Display               | NVIDIA                         | 3/23/2018  | 23.21.13.9135    
    oem65.inf      | nvstusb.inf          | No    | USB                   | NVIDIA                         | 3/23/2018  | 6.14.13.9041     
    oem66.inf      | nvvadarm.inf         | No    | MEDIA                 | NVIDIA                         | 3/23/2018  | 17.51.14.78      
    oem67.inf      | iccwdt.inf           | No    | System                | Intel                          | 8/18/2010  | 7.0.1097.0       
    oem68.inf      | asusstor.inf         | No    | SCSIAdapter           | ASUSTek Computer Inc           | 9/15/2011  | 5.28.9.0         
    oem69.inf      | asusumsc.inf         | No    | USB                   | ASUSTek Computer Inc           | 9/15/2011  | 5.28.9.0         
    oem7.inf       | eio.inf              | No    | AsusOtherDevices      | ASUSTek                        | 7/22/2009  | 1.9.7.0          
    oem70.inf      | jraid_i.inf          | No    | SCSIAdapter           | JMicron Technology Corp.       | 5/19/2011  | 1.17.63.1        
    oem71.inf      | snb2009.inf          | No    | System                | Intel                          | 3/10/2011  | 9.2.0.1026       
    oem72.inf      | mx880f6.inf          | No    | Printer               | Canon                          | 10/19/2010 | 10.0.2.20        
    oem73.inf      | mx880p6.inf          | No    | Printer               | Canon                          | 10/19/2010 | 2.45.2.40        
    oem74.inf      | mx880sc.inf          | No    | Image                 | Canon                          | 10/4/2010  | 17.1.0.22        
    oem75.inf      | mx880p6xps.inf       | No    | Printer               | Canon                          | 10/18/2010 | 5.45.2.40        
    oem76.inf      | e1k62x64.inf         | No    | Net                   | Intel                          | 7/20/2011  | 11.13.51.0       
    oem77.inf      | e1q62x64.inf         | No    | Net                   | Intel                          | 10/13/2011 | 11.14.48.0       
    oem78.inf      | e1r62x64.inf         | No    | Net                   | Intel                          | 10/19/2011 | 11.14.48.0       
    oem79.inf      | e1y62x64.inf         | No    | Net                   | Intel                          | 10/20/2011 | 10.1.17.0        
    oem8.inf       | snb2009.inf          | No    | System                | Intel                          | 9/10/2010  | 9.2.0.1011       
    oem80.inf      | v1q62x64.inf         | No    | Net                   | Intel                          | 4/4/2011   | 1.4.0.0          
    oem81.inf      | ixe62x64.inf         | No    | Net                   | Intel                          | 4/26/2011  | 2.4.36.0         
    oem82.inf      | ixn62x64.inf         | No    | Net                   | Intel                          | 10/25/2011 | 2.9.71.0         
    oem83.inf      | ixt62x64.inf         | No    | Net                   | Intel                          | 11/2/2011  | 2.10.52.0        
    oem84.inf      | vxn62x64.inf         | No    | Net                   | Intel                          | 9/1/2011   | 1.0.11.2         
    oem85.inf      | ansmw60e.inf         | No    | Net                   | Intel                          | 9/13/2011  | 9.8.41.0         
    oem86.inf      | anspw60e.inf         | No    | NetTrans              | Intel                          | 9/13/2011  | 9.8.41.0         
    oem87.inf      | lpro564c.inf         | No    | USB                   | Logitech                       | 8/19/2011  | 13.30.1394.0     
    oem88.inf      | lpro564v.inf         | No    | Image                 | Logitech                       | 8/19/2011  | 13.30.1394.0     
    oem89.inf      | lpro564s.inf         | No    | MEDIA                 | Logitech                       | 8/19/2011  | 13.30.1394.0     
    oem9.inf       | cougahci.inf         | No    | hdc                   | Intel                          | 9/10/2010  | 9.2.0.1011       
    oem90.inf      | net8192ce.inf        | No    | Net                   | Realtek Semiconductor Corp.    | 12/22/2011 | 1005.31.1222.2011
    oem91.inf      | nvhda.inf            | No    | MEDIA                 | NVIDIA Corporation             | 3/23/2018  | 1.3.36.6         
    oem92.inf      | mx880p6.inf          | No    | Printer               | Canon                          | 11/16/2010 | 2.45.2.40        
    oem93.inf      | nv_disp.inf          | No    | Display               | NVIDIA                         | 2/9/2012   | 8.17.12.9573     
    oem94.inf      | lpro564c.inf         | No    | USB                   | Logitech                       | 1/17/2012  | 13.31.1044.0     
    oem95.inf      | mx880f6.inf          | No    | Printer               | Canon                          | 11/12/2010 | 10.0.2.20        
    oem96.inf      | lpro564v.inf         | No    | Image                 | Logitech                       | 1/17/2012  | 13.31.1044.0     
    oem98.inf      | ssudbus.inf          | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 5/15/2017  | 2.12.5.0         
    oem99.inf      | ssix100-x64.inf      | No    | Image                 | FUJITSU                        | 5/20/2014  | 9.13.79.3
      My Computer


  9. Posts : 850
    Win 10
       #99

    As already written, please use the Eset Removal Tool.

    Update these drivers:

    oem18.inf | mvs91xx.inf | No | SCSIAdapter | Marvell Inc. | 3/7/2011 | 1.2.0.1002


    oem17.inf | jraid_i.inf | No | SCSIAdapter | JMicron Technology Corp. | 11/25/2010 | 1.17.62.0


    oem51.inf | mv61xx.inf | No | SCSIAdapter | Marvell Inc. | 11/14/2006 | 1.1.0.51


    oem68.inf | asusstor.inf | No | SCSIAdapter | ASUSTek Computer Inc | 9/15/2011 | 5.28.9.0


    Disconnect all devices from the PC that are not required for the upgrade:
    Printer; Scanner; USB Adapter: Wlan, Ethernet and Serial Adapter, USB Sticks, Hardware dongles and so on.
    When done perform a clean boot:
    https://support.microsoft.com/en-us/...bkmk_win8clean

    After clean boot start the upgrade again.
      My Computer


  10. Posts : 116
    Windows 7 - trying to upgrade
    Thread Starter
       #100

    Thanks! That is really helpful info. I really appreciate it.

    - - - Updated - - -

    What is the best way to update the drivers?

    - - - Updated - - -

    Tekkie Boy said:
    As already written, please use the Eset Removal Tool.

    Update these drivers:

    oem18.inf | mvs91xx.inf | No | SCSIAdapter | Marvell Inc. | 3/7/2011 | 1.2.0.1002


    oem17.inf | jraid_i.inf | No | SCSIAdapter | JMicron Technology Corp. | 11/25/2010 | 1.17.62.0


    oem51.inf | mv61xx.inf | No | SCSIAdapter | Marvell Inc. | 11/14/2006 | 1.1.0.51


    oem68.inf | asusstor.inf | No | SCSIAdapter | ASUSTek Computer Inc | 9/15/2011 | 5.28.9.0


    Disconnect all devices from the PC that are not required for the upgrade:
    Printer; Scanner; USB Adapter: Wlan, Ethernet and Serial Adapter, USB Sticks, Hardware dongles and so on.
    When done perform a clean boot:
    https://support.microsoft.com/en-us/...bkmk_win8clean

    After clean boot start the upgrade again.
    I have not been able to successfully find safe driver updates from any of the SCSI drivers. Many websites come up warning of malware. Updated drivers are not at the ASUS site.

    Can anybody recommend the best/safest way to update these drivers?

    For the Marvell drivers, I'm not sure if anything on their downloads page applies -

    Support - Driver Downloads - Marvell
      My Computer


 

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