Windows 10 Quality Update failure since 1803

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  1. Posts : 6,651
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #11

    ArtC said:
    Megahertz - I am nervous/reluctant to update the BIOS (with all due respect) - not at all confident I'd be able to recover if I bungle it!

    That being said, I plan to proceed with steps recommended by zbook and will post results.
    Your computer is quite old and the last BIOS (1.45) is to make it compatible to Win 8, so it will help a lot on Win 10
      My Computers


  2. Posts : 14
    Windows 10 Pro (x64) (build 17134)
    Thread Starter
       #12

    zbook - yup, I managed to lose the CMD screen output from Tuneup.bat, but saw that it did report corrupted files and corrected them. Will run again later if useful.

    DiskParinfo.bat results below:

    Disk 0 : SSD. It has 2 partition(s). Model: CT250MX5 00SSD1
    Disk 1 : USB. It has 2 partition(s). Model: Seagate BUP Slim
    Disk 2 : USB. It has 1 partition(s). Model: Seagate Backup+ Desk
    Disk 3 : USB. It has 2 partition(s). Model: LaCie P9223

    The script has found the above 4 storage device(s) in total.
    =======================================================================

    Microsoft DiskPart version 10.0.17134.1

    Copyright (C) Microsoft Corporation.
    On computer: ARTC3W510-PC

    Disk ### Status Size Free Dyn Gpt
    -------- ------------- ------- ------- --- ---
    Disk 0 Online 232 GB 0 B
    Disk 1 Online 931 GB 0 B *
    Disk 2 Online 3726 GB 7168 KB
    Disk 3 Online 1863 GB 0 B *

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 0 C Windows NTFS Partition 223 GB Healthy Boot
    Volume 1 D Backup Plus exFAT Partition 931 GB Healthy
    Volume 2 EFI FAT32 Partition 200 MB Healthy Hidden
    Volume 3 G Seagate Bac NTFS Partition 3726 GB Healthy
    Volume 4 E Unkno Partition 1863 GB Healthy

    Disk 0 is now the selected disk.

    CT250MX500SSD1
    Disk ID: 15E34119
    Type : ATA
    Status : Online
    Path : 0
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(1F02)#ATA(C00T00L00)
    Current Read-only State : No
    Read-only : No
    Boot Disk : Yes
    Pagefile Disk : Yes
    Hibernation File Disk : No
    Crashdump Disk : Yes
    Clustered Disk : No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 0 C Windows NTFS Partition 223 GB Healthy Boot

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Recovery 9 GB 1024 KB
    Partition 2 Primary 223 GB 9 GB

    Partition 1 is now the selected partition.

    Partition 1
    Type : 27
    Hidden: No
    Active: Yes
    Offset in Bytes: 1048576

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 5 System NTFS Partition 9 GB Healthy Hidden

    Partition 2 is now the selected partition.

    Partition 2
    Type : 07
    Hidden: No
    Active: No
    Offset in Bytes: 10389291008

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 0 C Windows NTFS Partition 223 GB Healthy Boot

    Disk 1 is now the selected disk.

    Seagate BUP Slim USB Device
    Disk ID: {187302D9-1E4B-4DA4-8B83-517FF78C4688}
    Type : USB
    Status : Online
    Path : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only : No
    Boot Disk : No
    Pagefile Disk : No
    Hibernation File Disk : No
    Crashdump Disk : No
    Clustered Disk : No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 1 D Backup Plus exFAT Partition 931 GB Healthy
    Volume 2 EFI FAT32 Partition 200 MB Healthy Hidden

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 System 200 MB 20 KB
    Partition 2 Primary 931 GB 201 MB

    Partition 1 is now the selected partition.

    Partition 1
    Type : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
    Hidden : Yes
    Required: No
    Attrib : 0000000000000000
    Offset in Bytes: 20480

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 2 EFI FAT32 Partition 200 MB Healthy Hidden

    Partition 2 is now the selected partition.

    Partition 2
    Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Hidden : No
    Required: No
    Attrib : 0000000000000000
    Offset in Bytes: 210763776

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 1 D Backup Plus exFAT Partition 931 GB Healthy

    Disk 2 is now the selected disk.

    Seagate Backup+ Desk USB Device
    Disk ID: 9AA3551C
    Type : USB
    Status : Online
    Path : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only : No
    Boot Disk : No
    Pagefile Disk : No
    Hibernation File Disk : No
    Crashdump Disk : No
    Clustered Disk : No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 3 G Seagate Bac NTFS Partition 3726 GB Healthy

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Primary 3726 GB 8 MB

    Partition 1 is now the selected partition.

    Partition 1
    Type : 07
    Hidden: No
    Active: Yes
    Offset in Bytes: 8388608

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 3 G Seagate Bac NTFS Partition 3726 GB Healthy

    Disk 3 is now the selected disk.

    LaCie P9223 SCSI Disk Device
    Disk ID: {CA98605D-5324-463C-80BC-28CADEE2B930}
    Type : USB
    Status : Online
    Path : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only : No
    Boot Disk : No
    Pagefile Disk : No
    Hibernation File Disk : No
    Crashdump Disk : No
    Clustered Disk : No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 4 E Unkno Partition 1863 GB Healthy

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Reserved 15 MB 17 KB
    Partition 2 Primary 1863 GB 16 MB

    Partition 1 is now the selected partition.

    Partition 1
    Type : e3c9e316-0b5c-4db8-817d-f92df00215ae
    Hidden : Yes
    Required: No
    Attrib : 0000000000000000
    Offset in Bytes: 17408

    There is no volume associated with this partition.

    Partition 2 is now the selected partition.

    Partition 2
    Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Hidden : No
    Required: No
    Attrib : 0000000000000000
    Offset in Bytes: 16777216

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 4 E Unkno Partition 1863 GB Healthy

    ===============================================================================

    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:

    Windows RE status: Enabled
    Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE
    Boot Configuration Data (BCD) identifier: a59fe2d9-5d8e-11e8-8ea0-bfc0c8bb3593
    Recovery image location:
    Recovery image index: 0
    Custom image location:
    Custom image index: 0

    ===============================================================================

    Windows Boot Manager
    --------------------
    identifier {bootmgr}
    device partition=\Device\HarddiskVolume1
    description Windows Boot Manager
    locale en-US
    inherit {globalsettings}
    default {current}
    resumeobject {7b8475e9-5daf-11e8-9bd7-a7f586c2950a}
    displayorder {current}
    {d6f7c72c-a6db-11e3-a9c3-f0def151d3a9}
    toolsdisplayorder {memdiag}
    timeout 5

    Windows Boot Loader
    -------------------
    identifier {current}
    device partition=C:
    path \WINDOWS\system32\winload.exe
    description Windows 10
    locale en-US
    inherit {bootloadersettings}
    recoverysequence {a59fe2d9-5d8e-11e8-8ea0-bfc0c8bb3593}
    displaymessageoverride CommandPrompt
    recoveryenabled Yes
    allowedinmemorysettings 0x15000075
    osdevice partition=C:
    systemroot \WINDOWS
    resumeobject {7b8475e9-5daf-11e8-9bd7-a7f586c2950a}
    nx OptIn
    bootmenupolicy Standard

    Windows Boot Loader
    -------------------
    identifier {a59fe2d9-5d8e-11e8-8ea0-bfc0c8bb3593}
    device ramdisk=[\Device\HarddiskVolume1]\Recovery\WindowsRE\Winre.wim,{a59fe2da-5d8e-11e8-8ea0-bfc0c8bb3593}
    path \windows\system32\winload.exe
    description Windows Recovery Environment
    locale en-US
    inherit {bootloadersettings}
    displaymessage Recovery
    osdevice ramdisk=[\Device\HarddiskVolume1]\Recovery\WindowsRE\Winre.wim,{a59fe2da-5d8e-11e8-8ea0-bfc0c8bb3593}
    systemroot \windows
    nx OptIn
    bootmenupolicy Standard
    winpe Yes

    Windows Boot Loader
    -------------------
    identifier {d6f7c72c-a6db-11e3-a9c3-f0def151d3a9}
    device ramdisk=[\Device\HarddiskVolume1]\boot\boot.wim,{ramdiskoptions}
    path \windows\system32\boot\winload.exe
    description System Restore
    osdevice ramdisk=[\Device\HarddiskVolume1]\boot\boot.wim,{ramdiskoptions}
    systemroot \windows
    detecthal Yes
    winpe Yes

    Windows Boot Loader
    -------------------
    identifier {d6f7c72d-a6db-11e3-a9c3-f0def151d3a9}
    device ramdisk=[C:]\Recovery\d6f7c72d-a6db-11e3-a9c3-f0def151d3a9\Winre.wim,{d6f7c72e-a6db-11e3-a9c3-f0def151d3a9}
    path \windows\system32\winload.exe
    description Windows Recovery Environment
    inherit {bootloadersettings}
    osdevice ramdisk=[C:]\Recovery\d6f7c72d-a6db-11e3-a9c3-f0def151d3a9\Winre.wim,{d6f7c72e-a6db-11e3-a9c3-f0def151d3a9}
    systemroot \windows
    nx OptIn
    winpe Yes

    Resume from Hibernate
    ---------------------
    identifier {7b8475e9-5daf-11e8-9bd7-a7f586c2950a}
    device partition=C:
    path \WINDOWS\system32\winresume.exe
    description Windows Resume Application
    locale en-US
    inherit {resumeloadersettings}
    recoverysequence {a59fe2d9-5d8e-11e8-8ea0-bfc0c8bb3593}
    recoveryenabled Yes
    allowedinmemorysettings 0x15000075
    filedevice partition=C:
    filepath \hiberfil.sys
    bootmenupolicy Standard
    debugoptionenabled No

    Windows Memory Tester
    ---------------------
    identifier {memdiag}
    device partition=\Device\HarddiskVolume1
    path \boot\memtest.exe
    description Windows Memory Diagnostic
    locale en-US
    inherit {globalsettings}
    badmemoryaccess Yes

    EMS Settings
    ------------
    identifier {emssettings}
    bootems No

    Debugger Settings
    -----------------
    identifier {dbgsettings}
    debugtype Serial
    debugport 1
    baudrate 115200

    RAM Defects
    -----------
    identifier {badmemory}

    Global Settings
    ---------------
    identifier {globalsettings}
    inherit {dbgsettings}
    {emssettings}
    {badmemory}

    Boot Loader Settings
    --------------------
    identifier {bootloadersettings}
    inherit {globalsettings}
    {hypervisorsettings}

    Hypervisor Settings
    -------------------
    identifier {hypervisorsettings}
    hypervisordebugtype Serial
    hypervisordebugport 1
    hypervisorbaudrate 115200

    Resume Loader Settings
    ----------------------
    identifier {resumeloadersettings}
    inherit {globalsettings}

    Device options
    --------------
    identifier {a59fe2da-5d8e-11e8-8ea0-bfc0c8bb3593}
    description Windows Recovery
    ramdisksdidevice partition=\Device\HarddiskVolume1
    ramdisksdipath \Recovery\WindowsRE\boot.sdi

    Setup Ramdisk Options
    ---------------------
    identifier {ramdiskoptions}
    description System Restore
    ramdisksdidevice partition=\Device\HarddiskVolume1
    ramdisksdipath \boot\boot.sdi

    Device options
    --------------
    identifier {d6f7c72e-a6db-11e3-a9c3-f0def151d3a9}
    description Ramdisk Options
    ramdisksdidevice partition=C:
    ramdisksdipath \Recovery\d6f7c72d-a6db-11e3-a9c3-f0def151d3a9\boot.sdi
      My Computer


  3. Posts : 7,623
    Windows 10 Home 20H2
       #13

    ArtC said:
    zbook - yup, I managed to lose the CMD screen output from Tuneup.bat, but saw that it did report corrupted files and corrected them. Will run again later if useful.
    Run the following version, and you will not lose the output again because all the output will be written into a .log file on the desktop.

    Tuneup_plus_log.bat

    I am glad that DiskParInfo.bat has worked properly at your end.
      My Computer


  4. Posts : 41,704
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    After running the log collectors / scripts:

    Free up space on the windows drive so that there is > 30 GB
    Find A flash drive that you can format (> 8 GB)
    Create a bootable Windows 10 iso 20H2

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10


    Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of

    Download and install Minitool Partition Wizard > click launch > post an image of the results into this thread
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download
    MiniTool Portable Partition Magic Brings Easier Disk Management


    Code:
    Partition 2 Primary 223 GB 9 GB
      My Computer


  5. Posts : 14
    Windows 10 Pro (x64) (build 17134)
    Thread Starter
       #15

    Megahertz - thanks for reinforcing your recommendation to update the BIOS. Just want to eliminate other possibilities first. Not confident that my fumble-fingered efforts to update the BIOS will succeed!

    - - - Updated - - -

    Matthew - thanks for jumping in. Suspect I hit Windows Key+A instead of CTRL+A when attempting to capture tune up.bat output. As noted, the first run through did find something (corrupted file) and corrected it... continuing steps of your processes.
      My Computer


  6. Posts : 7,623
    Windows 10 Home 20H2
       #16

    There is no need to explain the accident. Many users have problems with Tuneup.bat, and that's why I have written Tuneup_plus_log.bat.
      My Computer


  7. Posts : 14
    Windows 10 Pro (x64) (build 17134)
    Thread Starter
       #17

    zbook - C: drive (my boot drive) actually has almost 90G free of 250G total. Not clear to me why utility seems to indicate otherwise...
      My Computer


  8. Posts : 7,623
    Windows 10 Home 20H2
       #18

    Are you talking about the following?

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Recovery 9 GB 1024 KB
    Partition 2 Primary 223 GB 9 GB

    It is your system disk—Disk 0, the SSD.
      My Computer


  9. Posts : 14
    Windows 10 Pro (x64) (build 17134)
    Thread Starter
       #19

    Matthew Wai - yes, sir. The C: drive (SSD) is the boot drive and one of the other participants in this string *may* have seen it as almost full - based on earlier reports from me. It does have about 90G free, so I do not believe that is part of the issue I am dealing with. Art

    - - - Updated - - -

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Above is the link to my OneDrive containing the zipped LOG.bat results. 57 Meg.

    Saw 31 reported corrupt registry entries. I am not familiar with the process of clearing those - or if that's even a recommended approach.

    Based on the earlier observed corrupted file report and correction, I'm going to try another update...

    Thanks again for all of your efforts. Art
      My Computer


  10. Posts : 41,704
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    Logs results were not posted; the batch file and autoruns were.

    If non troubleshooting steps are preferred these are options that require the reinstallation of drivers and applications:

    Reset Windows 10
    Custom Install Windows 10
    Clean Install Windows 10
    Refresh Windows 10
      My Computer


 

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