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  1.    17 Aug 2015 #11
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    Quote Originally Posted by Mark Phelps View Post
    Come on folks...people come here with problems and do NOT need to be told to do things they clearly have already done!

    Consider:
    1) what version are they running -- big mystery! However, in BOTH their profile on the left and in their system specs, they clearly indicate Windows 8.1. How many more places to they need to tell us this?

    2) Run an upgrade -- just look at the screenshot. They are running the setup.exe file from INSIDE Windows. So clearly, they are trying to run an upgrade.

    3) Mount the ISO -- again, look at the screenshot. It clearly shows the ISO being mounted as the "E:" partition, and you can see the root folders and files in the screenshot.

    4) Bitness mismatch -- if you try to upgrade a 64-bit install from a 32-bit ISO, you won't even get to the product key page. As soon as setup runs, it puts up an error screen telling you to use the 64-bit version.

    5) Home/Pro mismatch -- THIS is the problem. Right after the Get important updates, it puts up that same Product key window.

    So, to the OP -- you need to download an ISO of the correct version -- Home or Pro.
    Gimme a break.

    The only foul-up I've personally committed of this type was absent-mindedly using a Pro ISO on a Win 7 home premium installation.

    I can attest to the key thing on that. None of the others.
      My ComputerSystem Spec
  2.    17 Aug 2015 #12
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by Mark Phelps View Post
    Come on folks...people come here with problems and do NOT need to be told to do things they clearly have already done!

    Consider:
    [snip]
    3) Mount the ISO -- again, look at the screenshot. It clearly shows the ISO being mounted as the "E:" partition, and you can see the root folders and files in the screenshot.
    [snip]
    Sorry, but the OP says "made a USB flash device", so I took him at his word, and suggested mounting the ISO.

    When I mount the ISO, I don't have a "System Volume Information" showing. (and yes, I have hidden files showing in my setup.)
      My ComputerSystem Spec
  3.    17 Aug 2015 #13
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro

    Quote Originally Posted by simrick View Post
    Sorry, but the OP says "made a USB flash device", so I took him at his word, and suggested mounting the ISO.
    He probably did (make a USB stick) as "ESD-ISO" is the same name that is on my USB stick. But, you can see in the screenshot that it is already mounted as the "E:" drive.
      My ComputerSystem Spec
  4.    18 Aug 2015 #14
    Join Date : Aug 2015
    Posts : 2
    windows 8.1
    Thread Starter

    Quote Originally Posted by Mark Phelps View Post
    Come on folks...people come here with problems and do NOT need to be told to do things they clearly have already done!

    Consider:
    1) what version are they running -- big mystery! However, in BOTH their profile on the left and in their system specs, they clearly indicate Windows 8.1. How many more places to they need to tell us this?

    2) Run an upgrade -- just look at the screenshot. They are running the setup.exe file from INSIDE Windows. So clearly, they are trying to run an upgrade.

    3) Mount the ISO -- again, look at the screenshot. It clearly shows the ISO being mounted as the "E:" partition, and you can see the root folders and files in the screenshot.

    4) Bitness mismatch -- if you try to upgrade a 64-bit install from a 32-bit ISO, you won't even get to the product key page. As soon as setup runs, it puts up an error screen telling you to use the 64-bit version.

    5) Home/Pro mismatch -- THIS is the problem. Right after the Get important updates, it puts up that same Product key window.

    So, to the OP -- you need to download an ISO of the correct version -- Home or Pro.
    Click image for larger version. 

Name:	Screenshot (138).png 
Views:	26 
Size:	187.0 KB 
ID:	32207Thanks for the reply , Recently i checked the version of the ISO file and it is windows 10 home (x64) and the current version of my windows is 8.1(x64) single language, so i am quite sure that version compatibility is not the problem.
      My ComputerSystem Spec
  5.    18 Aug 2015 #15
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro

    Quote Originally Posted by khushdeep View Post
    Thanks for the reply , Recently i checked the version of the ISO file and it is windows 10 home (x64) and the current version of my windows is 8.1(x64) single language, so i am quite sure that version compatibility is not the problem.
    I could be wrong about this, but I believe that "single language" is different enough from the ISO you downloaded that it is forcing a product key entry. I don't know where you have to go to get a "single language" ISO, sorry.
      My ComputerSystem Spec
  6.    18 Aug 2015 #16
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by khushdeep View Post
    Thanks for the reply , Recently i checked the version of the ISO file and it is windows 10 home (x64) and the current version of my windows is 8.1(x64) single language, so i am quite sure that version compatibility is not the problem.
    Considering there is a Windows 10 Single Language ISO for download, that certainly IS your problem. You are trying to install a different version than what you currently have.

    Download the Windows 10 Single Language Edition ISO here:
    Tech Bench
    Last edited by NavyLCDR; 18 Aug 2015 at 10:33.
      My ComputerSystem Spec
  7.    06 Jun 2016 #17
    Join Date : Jun 2016
    Posts : 7
    Windows 10

    I am using 35 takas cd of windows 10 in Bangladesh now want to use Windows 10 KN version 1511 in my laptop but it want product key please give me full information what should need to do please
      My ComputerSystem Spec
  8.    06 Jun 2016 #18
    Join Date : Jul 2015
    Posts : 81
    Windows 10 Pro x64 V1607 b14393

    Quote Originally Posted by Antony720 View Post
    I am using 35 takas cd of windows 10 in Bangladesh now want to use Windows 10 KN version 1511 in my laptop but it want product key please give me full information what should need to do please
    Windows 10 comes on a DVD, not CD. And it is certainly not sold for 35 BDT or about $0.45. You may have been sold a pirated copy. Please check with your seller and ask him for a legally licensed copy/product key.

    If you plan to upgrade an activated copy of Windows 7 or 8.1, it should go through provided you start the process whilst connected to the internet and download the upgrade stub.
      My ComputersSystem Spec
  9.    06 Jun 2016 #19
    Join Date : Jun 2016
    Posts : 7
    Windows 10

    I tell that i am using Windows10 copy dvd $0.45 money in Bangladesh
    Now i want to use Windows 10 KN version 1511 insider preview in this laptop....... So when i go to setup it want product key what should i do tell me that
      My ComputerSystem Spec
  10.    07 Jun 2016 #20
    Join Date : Jul 2015
    Posts : 81
    Windows 10 Pro x64 V1607 b14393

    Quote Originally Posted by Antony720 View Post
    Now i want to use Windows 10 KN version 1511 insider preview in this laptop....... So when i go to setup it want product key what should i do tell me that
    Have you signed up for the Insider program? If not, go here: Home page - Windows Insider Program
      My ComputersSystem Spec

 
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