Trouble with October 2020 Update

Page 1 of 6 123 ... LastLast

  1. hm8
    Posts : 39
    Windows 10 Home
       #1

    Trouble with October 2020 Update


    I am having trouble installing this windows update. I don't think my problems match any other thread I've found, but its possible I've missed something.
    Current Version: Windows 10 Home - Version 2004, Build 19041.508 - x64
    Trying to install October 2020 Build - KB4579311
    When I restart my laptop to to the upgrade, everything seems to go fine. It says its working on installing upgrades, seems to complete, and then reboots itself. No error messages. However, upon reboot, I get stuck on a black screen with a single "loading wheel" spinning near the bottom. I've left this spinning for 12 hours but nothing happened.

    So I have to force a shutdown with the power button. Upon starting up again, it says that the updates could not be installed, does some clean up, and then boots windows normally.
    If I go to the Windows Updates settings now, it says that the update failed with error code "Download error - 0x800703f1"
    I've tried running sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth . Both did detect and fix some stuff, but the windows update failed in the same way the second and third times I tried it...

    I've also run the Windows update reset script, found here...
    https://answers.microsoft.com/en-us/...2-829125b1e8a3

    Note that this does not appear to be the same "black screen" issue as other people have reported. The screen is on and there is a single spinning loading wheel - it is not just a entirely blank blacks screen.

    Thanks for any help!


      My Computer

  2. Bree's Avatar
    Posts : 19,065
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #2

    hm8 said:
    I am having trouble installing this windows update. ... KB4579311
    .....I've tried running sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth . Both did detect and fix some stuff...
    After running DISM you have only repaired the component store, your system has yet to be repaired. Once the component store is fixed you then need to run SFC again so it can repair your system using the component store as its source for the repairs.

    You may need to repeat these steps several times until SFC reports no more errors.

    When done, run the Windows Update Troubleshooter.

    Troubleshoot Problems in Windows 10 with Troubleshooters
      My Computers


  3. hm8
    Posts : 39
    Windows 10 Home
    Thread Starter
       #3

    I ran those in the opposite order from that I posted: DISM first and the SFC. SFC now returns no errors.

    The windows update trob

    - - - Updated - - -

    I ran those in the opposite order from that I posted: DISM first and the SFC. SFC now returns no errors.

    The windows update troubleshooter did not find any issues.
      My Computer


  4. Posts : 38,499
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Error code:0x800703f1= The configuration registry database is corrupt.

    Scannow and restorehealth often don't detect nor fix registry problems.

    Run: Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Run:
    LOGS.bat[COLOR=#333333] - Click here to go to the BSOD batch repository to download and run this batch file.

    Run: V2
    BSOD - Posting Instructions
      My Computer

  5. steve108's Avatar
    Posts : 12,031
    19041.928 - 2004/20H1 Home x64
       #5

    KB4579311 Cumulative Update Windows 10 v2004 build 19041.572 - Oct. 13 try downloading and installing the KB from Microsoft Catalog - see end of first post.
      My Computer


  6. hm8
    Posts : 39
    Windows 10 Home
    Thread Starter
       #6

    steve108 said:
    KB4579311 Cumulative Update Windows 10 v2004 build 19041.572 - Oct. 13 try downloading and installing the KB from Microsoft Catalog - see end of first post.
    This didn't work. Same result as trying to update through the built-in windows updater

    zbook said:
    Error code:0x800703f1= The configuration registry database is corrupt.

    Scannow and restorehealth often don't detect nor fix registry problems.

    Run: Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Run:
    LOGS.bat[COLOR=#333333] - Click here to go to the BSOD batch repository to download and run this batch file.

    Run: V2
    BSOD - Posting Instructions
    I accidentally exited out of the command prompt before copying the results from Tuneup.bat. Here is the extracted results using the SFCfromFile tool:
    SFCfromFile.log


    Here is the LOGS zipped results:
    LOGS.zip - Google Drive

    v2 results:
    DESKTOP-IQPIQM2-(2020-10-26_12-56-03).zip
      My Computer


  7. Posts : 38,499
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    The logs displayed recent BSOD.

    Please post share links for each:

    Code:
    LastWriteTime         Size (MB) FullName             
    -------------         --------- --------             
    10/24/2020 8:55:08 PM     808.4 C:\WINDOWS\MEMORY.DMP


    Code:
    LastWriteTime          Size (MB) FullName                                              
    -------------          --------- --------                                              
    10/17/2020 11:27:18 PM    362.41 C:\WINDOWS\LiveKernelReports\WFP-20201017-2327.dmp





    Run again: Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.
    Last edited by zbook; 26 Oct 2020 at 15:48.
      My Computer


  8. hm8
    Posts : 39
    Windows 10 Home
    Thread Starter
       #8
      My Computer


  9. Posts : 38,499
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Run again: Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.
      My Computer


  10. Posts : 38,499
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Please update the progress.
      My Computer


 
Page 1 of 6 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:44.
Find Us




Windows 10 Forums