trying to make a fresh installation BUT getting nowhere !

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  1. Posts : 12
    windows 10
       #1

    trying to make a fresh installation BUT getting nowhere !


    hi there, been having issues with my pc lately and have noticed many things are not working, e.g can not use troubleshooter and messages popping up every day telling me this build of windows will expire on 31 july 2020 ..... and the p,c itself is running very slow, so i decided to reset my pc BUT i get the message ' required files are not trusted the files cert. may have expired or the files modified by others'. years ago i seemed to have system restore points but now i have none . any help would be greatly appreciated .... cheers p.s my laptop is a qosmio toshiba G50.... 64 bit .... and using windows 10 pro insider preview ... evaluation copy build 19624 rs pre release 200502-1339. i should move to a new build asap,,, but not getting any windows updates
      My Computer


  2. Posts : 5,330
    Windows 11 Pro 64-bit
       #2

    Open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

    Execute below commands one at a time.


    Code:
    Sfc  /Scannow
    
    Dism /online  /cleanup-image /restorehealth
    The above commands scans integrity of all protected Windows system files and repairs files with problems when possible.
      My Computer


  3. Posts : 12
    windows 10
    Thread Starter
       #3

    ok thanks,,,,will give it a go

    - - - Updated - - -

    hi there,,, ive completed the tasks but no change at all .... cannot refresh in settings , cannot access troubleshooter , still getting the message that this build will expire in 31 july 2020 , and also getting messages that i,m running low on disc space even though when i click on this PC it says on my c drive trhat there is 25 GB storage available
      My Computer


  4. Posts : 4,802
    Windows 10 preview 64-bit Home
       #4

    It's an old laptop so my guess would be the cmos battery failing or the hard drive is. Check the date and time and run a check disk if you can.
      My Computers


  5. Posts : 12
    windows 10
    Thread Starter
       #5

    C:\Users\Neil>chkdsk /f C:
    The type of the file system is NTFS.
    Cannot lock current drive.

    hi there , i tried but i got this .......Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    - - - Updated - - -

    Microsoft Windows [Version 10.0.19624.1000]
    (c) 2020 Microsoft Corporation. All rights reserved.

    C:\Users\Neil>chkdsk
    The type of the file system is NTFS.

    WARNING! /F parameter not specified.
    Running CHKDSK in read-only mode.

    Stage 1: Examining basic file system structure ...
    548352 file records processed.
    File verification completed.
    Phase duration (File record verification): 36.60 seconds.
    6501 large file records processed.
    Phase duration (Orphan file record recovery): 0.00 milliseconds.
    0 bad file records processed.
    Phase duration (Bad file record checking): 0.42 milliseconds.

    Stage 2: Examining file name linkage ...
    782 reparse records processed.
    637798 index entries processed.
    Index verification completed.
    Phase duration (Index verification): 2.18 minutes.
    0 unindexed files scanned.
    Phase duration (Orphan reconnection): 1.01 seconds.
    0 unindexed files recovered to lost and found.
    Phase duration (Orphan recovery to lost and found): 0.48 milliseconds.
    782 reparse records processed.
    Phase duration (Reparse point and Object ID verification): 35.51 milliseconds.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    Phase duration (Security descriptor verification): 409.32 milliseconds.
    44724 data files processed.
    Phase duration (Data attribute verification): 0.43 milliseconds.
    CHKDSK is verifying Usn Journal...
    37733864 USN bytes processed.
    Usn Journal verification completed.
    Phase duration (USN journal verification): 1.72 seconds.

    Windows has scanned the file system and found no problems.
    No further action is required.

    121127230 KB total disk space.
    94959536 KB in 228980 files.
    142616 KB in 44725 indexes.
    0 KB in bad sectors.
    659722 KB in use by the system.
    65536 KB occupied by the log file.
    25365356 KB available on disk.

    4096 bytes in each allocation unit.
    30281807 total allocation units on disk.
    6341339 allocation units available on disk.
    Total duration: 2.84 minutes (170917 ms).

    C:\Users\Neil>chkdsk
      My Computer


  6. Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       #6

    FreeBooter said:
    Open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

    Execute below commands one at a time.


    Code:
    Sfc  /Scannow
    
    Dism /online  /cleanup-image /restorehealth
    The above commands scans integrity of all protected Windows system files and repairs files with problems when possible.
    Neil2021 said:
    ok thanks,,,,will give it a go

    - - - Updated - - -

    hi there,,, ive completed the tasks but no change at all .... cannot refresh in settings , cannot access troubleshooter , still getting the message that this build will expire in 31 july 2020 , and also getting messages that i,m running low on disc space even though when i click on this PC it says on my c drive trhat there is 25 GB storage available


    Hi Neil, welcome to Ten Forums.

    You haven't indicated the results of the SFC and DISM utilities. Were any violations presented?
      My Computer


  7. Posts : 869
    Windows 10 Professional x64 21H2
       #7

    This link is from your Toshiba QOSMIO G50 User Manual. I do believe the recovery partition holds Windows Vista Home Premium. Once you restore the system back to defaults you can Create a Windows 10 installation media and upgreade the system.

    Toshiba System Recovery Options
      My Computers


  8. Posts : 12
    windows 10
    Thread Starter
       #8

    sfc results


    sfcdetails.txt

    - - - Updated - - -

    Microsoft Windows [Version 10.0.19624.1000]
    (c) 2020 Microsoft Corporation. All rights reserved.

    C:\Users\Neil>DISM /Online /Cleanup-Image /CheckHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19624.1000

    Image Version: 10.0.19624.1000

    No component store corruption detected.
    The operation completed successfully.

    C:\Users\Neil>
      My Computer


  9. Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       #9

    Neil2021 said:

    We prefer that users show screenshots, many users assisting here will not download files. For SFC and DISM results, just show the last few lines that contain a summary report.

    Either the results produced Integrity violations/showed corruptions or it didn't. That's all we need to know.
      My Computer


  10. Posts : 869
    Windows 10 Professional x64 21H2
       #10

    W10 Tweaker said:
    We prefer that users show screenshots, many users assisting here will not download files. For SFC and DISM results, just show the last few lines that contain a summary report.

    Either the results produced Integrity violations/showed corruptions or it didn't. That's all we need to know.
    This is what I found in the report.

    2020-09-30 18:26:56, Info CSI 0000031a [SR] Repairing file \??\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\\mscormmc.dll from store
    2020-09-30 18:26:56, Info CSI 0000031d [SR] Verify complete
    2020-09-30 18:27:18, Info CSI 00000342 [SR] Repairing file \??\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\\mscormmc.dll from store
    2020-09-30 18:27:18, Info CSI 00000343 [SR] Repair complete
    2020-09-30 18:27:18, Info CSI 00000344 [SR] Committing transaction
    2020-09-30 18:27:19, Info CSI 00000349 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
    2020-10-03 12:15:23, Info CSI 00000006 [SR] Verifying 100 components
    2020-10-03 12:15:23, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
      My Computers


 

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