Unable to Update from 1809 to 1909 (Error Code 0x8007003)

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  1. Posts : 5
    Windows 10 Home
       #1

    Unable to Update from 1809 to 1909 (Error Code 0x8007003)


    I've tried updating through the Media Creation Tool, Upgrade Assistant, and built in Windows Update and every one of these methods has failed to update to the newer build. Each one comes back with the same error (0x8007003) and now that 1809 is coming to the end of service, I more than ever need to have this update. I've asked for help on the Microsoft Community forums and it's come to be unhelpful, but I'm going to be posting the methods I attempted via their instructions below.

    Some other things I have tried is the "sfc /scannow" command in Command Prompt, which always comes back with:

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 72% complete.

    Windows Resource Protection could not perform the requested operation.
    This was my "SetupDiagResults.log" file:

    Matching Profile found: WimMountDriverIssue - 565B60DD-5403-4797-AE3E-BC5CB972FBAE

    SetupDiag version: 1.6.0.0

    System Information:

    Machine Name = PC

    Manufacturer = Eluktronics Inc.

    Model = Mech-17 G1Rx

    HostOSArchitecture = 1033

    FirmwareType = UEFI

    BiosReleaseDate = 20190418000000.000000+000

    BiosVendor = N.1.52

    BiosVersion = N.1.52

    HostOSVersion = 10.0.17763

    HostOSBuildString =

    TargetOSBuildString = 10.0.18362.1012 (19h1_release_svc_prod1.200717-1618)

    HostOSLanguageId =

    HostOSEdition = Core

    RegisteredAV = Windows Defender

    FilterDrivers = FileInfo

    UpgradeStartTime = 9/4/2020 2:56:58 PM

    UpgradeEndTime = 9/4/2020 3:08:51 PM

    UpgradeElapsedTime = 00:11:53

    CV = JIDgC93IEEGurtnm

    ReportId = 20C86252-EA52-437B-AE96-BF79CDA4A639



    Error: SetupDiag reports failure determining wimmount.sys file version.

    Last Phase: Pre-Finalize

    Last Operation: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount

    DriverPath: F:\ADK Temp\Assessment and Deployment Kit\Deployment Tools\amd64\DISM\wimmount.sys

    Error = 0x80070003

    Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

    If DriverPath is not system32\drivers\wimount.sys, that is likely the issue. HKLM\SYSTEM\CurrentControlSet\Services\WimMount\ImagePath should be pointed to system32\drivers\wimmount.sys.


    Last Setup Phase:

    Phase Name: Pre-Finalize

    Phase Started: 9/4/2020 3:08:24 PM

    Phase Ended: 1/1/0001 12:00:00 AM

    Phase Time Delta: 00:00:00

    Completed Successfully? False



    Last Setup Operation:

    Operation Name: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount

    Operation Started: 9/4/2020 3:08:25 PM

    Operation Ended: 1/1/0001 12:00:00 AM

    Operation Time Delta: 0:00:00:00.0000000

    Completed Successfully? False
    I have tried the method in this post on Reddit, specifically downloading a "Windows Assessment and Deployment Kit" to replace the one I currently have because this person said "we need to properly get the installer the recognize `wimmount.sys` located somewhere", however no matter if I try to reuinstall, uninstall, or repair my current or different ADK, I always get an, "Invalid Drive: F:" error.

    I have also tried using the "chkdsk" command in Command Prompt. However, whenever I restarted after it was finished running in Command Prompt, it booted on a black screen and hung there until I forced shutdown holding the power button.

    I've lastly also tried doing a Clean Boot, which simply didn't work.

    I'm currently at a loss and am hoping that someone can help guide me to update.
      My Computer

  2. dalchina's Avatar
    Posts : 31,753
    Win 10 Pro (1903)
       #2

    Hi, considering these two:
    I have also tried using the "chkdsk" command in Command Prompt. However, whenever I restarted after it was finished running in Command Prompt, it booted on a black screen and hung there until I forced shutdown holding the power button.
    I've lastly also tried doing a Clean Boot, which simply didn't work.
    - suggest something quite basic is amiss.
    which simply didn't work
    - in what way? What happened?

    Please perform a disk check using this portable program (can be run from a flash drive):

    HD Tune v2.55 Health and Error Scan tabs
    Download Portable HD Tune 2.55

    If that succeeds, then please run
    chkdsk c: /scan
    from an admin command or Powershell prompt and advise the summary result.

    Thanks.
      My Computers


  3. Posts : 5
    Windows 10 Home
    Thread Starter
       #3

    What happened when I did Clean Boot was that I attempted updating to the 1909 build again, but doing that gave me the 0x8007003 error.

    I ran the HD Tune v2.55 Health and Error Scan tabs and found no errors in Error Scan. Nothing appeared in Health tab.

    Unable to Update from 1809 to 1909 (Error Code 0x8007003)-hdtune_error_scan_nvme____500gb-pro-x-ss.pngUnable to Update from 1809 to 1909 (Error Code 0x8007003)-hdtune_health_nvme____500gb-pro-x-ss.png

    So I ran chkdsk c: /scan, here were my results:

    C:\Windows\system32>chkdsk c: /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    778496 file records processed.
    File verification completed.
    24860 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    801 reparse records processed.
    1047362 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    801 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    134434 data files processed.
    CHKDSK is verifying Usn Journal...
    40543552 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    487756799 KB total disk space.
    420655124 KB in 518871 files.
    370660 KB in 134435 indexes.
    0 KB in bad sectors.
    909639 KB in use by the system.
    65536 KB occupied by the log file.
    65821376 KB available on disk.

    4096 bytes in each allocation unit.
    121939199 total allocation units on disk.
    16455344 allocation units available on disk.
    Last edited by MrJWatson96; 10 Sep 2020 at 11:42.
      My Computer

  4. dalchina's Avatar
    Posts : 31,753
    Win 10 Pro (1903)
       #4

    Thanks. You say SFC /SCANNOW from an admin command or Powershell prompt reports
    Windows Resource Protection could not perform the requested operation.
    This suggests you should perform an in-place upgrade repair of your 1809 installation using an 1809 iso file. iso files are freely downloadable using e.g. the Heidoc iso downloader tool (free).

    Or you could try using this useful tool:
    Windows 10 Recovery Tools - Bootable Rescue Disk

    The starting point is to get SFC /SCANNOW to pass.

    Smart parameters: - are you using a SSD? (Don't think that's stated in your specs).
    Try Crystal Diskinfo (free). HD Tune free version is old and may not read some later SSDs.
    --------------------------------------------------------------------------------------------------------------------------------

    https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors

    - doesn't list 0x8007003 but note the section on preparation.

    Do you have at least 30Gb free on C: ?

    You can reset Windows Update
    Reset Windows Update in Windows 10

    and run the windows Update Troubleshooter.


    Have you tried downloading the iso file and upgrading using that and NOT accepting updates as part of the procedure?

    Be warned: attempts to resolve upgrade failures have run for days and weeks, sometimes in excess of 100 posts- often without resolution.

    You can inspect the relevant logs:
    setupact.log, setuperr.log
    https://support.microsoft.com/en-us/...sion-of-window
      My Computers


  5. Posts : 38,716
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    dalchina said:
    https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors[/URL]
    - doesn't list 0x8007003 but note the section on preparation.

    The title of the thread displayed an incorrect error code.

    The code was:
    0x80070003 = The system cannot find the path specified
      My Computer

  6. dalchina's Avatar
    Posts : 31,753
    Win 10 Pro (1903)
       #6

    @zbook : I meant that article doesn't include that error code. Thank you for the interpretation.

    Would you agree, given that SFC /SCANNOW failed, it would be appropriate to fix that before attempting to upgrade?
      My Computers


  7. Posts : 38,716
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    See if dism can fix scannow.
    If it cannot then in place upgrade as you commented.
      My Computer

  8. Tekkie Boy's Avatar
    Posts : 558
    Win 10
       #8

    Hello MrJWatson96

    Please press the Windows Button and type regedit and the select the option "Run as administrator".

    Please navigate on the left site in the window to the path:

    Code:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WIMMount
    Then check on right the side the key "image path".

    You have the following path as an entry, right?

    Code:
    C:\program files\macrium\reflect\wimmount.sys
    When yes, please change it to:

    Code:
    system32\drivers\wimmount.sys
    See the Picture as example:

    Attachment 296860

    After change, please restart the pc and start with the update again.

    Friendly greetings
      My Computer


  9. Posts : 5
    Windows 10 Home
    Thread Starter
       #9

    dalchina said:
    Thanks. You say SFC /SCANNOW from an admin command or Powershell prompt reports


    This suggests you should perform an in-place upgrade repair of your 1809 installation using an 1809 iso file. iso files are freely downloadable using e.g. the Heidoc iso downloader tool (free).

    Or you could try using this useful tool:
    Windows 10 Recovery Tools - Bootable Rescue Disk

    The starting point is to get SFC /SCANNOW to pass.

    Smart parameters: - are you using a SSD? (Don't think that's stated in your specs).
    Try Crystal Diskinfo (free). HD Tune free version is old and may not read some later SSDs.
    --------------------------------------------------------------------------------------------------------------------------------

    https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors

    - doesn't list 0x8007003 but note the section on preparation.

    Do you have at least 30Gb free on C: ?

    You can reset Windows Update
    Reset Windows Update in Windows 10

    and run the windows Update Troubleshooter.


    Have you tried downloading the iso file and upgrading using that and NOT accepting updates as part of the procedure?

    Be warned: attempts to resolve upgrade failures have run for days and weeks, sometimes in excess of 100 posts- often without resolution.

    You can inspect the relevant logs:
    setupact.log, setuperr.log
    https://support.microsoft.com/en-us/...sion-of-window
    I will attempt doing the 1809 in place upgrade repair. I tried searching which specific one I needed through the Windows ISO Downloader, but I could not determine which was my current build, so I downloaded the most recent 1809 iso. Would that be fine?

    I am also using a 500 GB NVMe SSD and I've updated my profile to reflect that; if the previous program is not doing the proper checks I'll give Crystal Diskinfo a try and upload that data. I also have more than 30 GB available and will attempt Resetting Windows Update + Running Windows Update Troubleshooter if the 1809 repair fails.

    zbook said:
    The title of the thread displayed an incorrect error code.

    The code was:
    0x80070003 = The system cannot find the path specified
    I apologize, it is indeed 0x80070003. If it's possible to edit the thread title, I'll try and do that.

    zbook said:
    See if dism can fix scannow.
    If it cannot then in place upgrade as you commented.
    Running the all the Dsim commands via "ImageHealth" have failed to fix sfc /scannow. I've attached the log that was generated when it failed.

    Tekkie Boy said:
    You have the following path as an entry, right?

    Code:
    C:\program files\macrium\reflect\wimmount.sys
    When yes, please change it to:

    Code:
    system32\drivers\wimmount.sys
    My image path is listed as "system32\drivers\wimmount.sys" already, unfortunately, but thank you.
    Unable to Update from 1809 to 1909 (Error Code 0x8007003) Attached Files
      My Computer

  10. dalchina's Avatar
    Posts : 31,753
    Win 10 Pro (1903)
       #10

    I could not determine which was my current build, so I downloaded the most recent 1809 iso. Would that be fine?
    What must match is the base language, the major build (1809) and 32 or 64 bits as appropriate.

    Unfortunate the path change idea didn't work out- that would have been really helpful.

    Are you using any 3rd party security software? If so, before attempting another upgrade, disable it at least, and you may need to uninstall it.
      My Computers


 
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