New
#1
Install Original Version/Edition
Hi Everyone. I have an HP Omen (latest Ryzen model) that came with Windows 10 Home. I wanted Pro because I needed some of the features. I usually to upgrade via the store, but don't know how long I'm keeping this laptop so I bought an upgrade key off eBay. Now I can't activate Windows (big surprise, I know). It says I have Enterprise edition.
What I want to do is get back to Windows 10 Home, and just purchase the upgrade via the store. I tried a reset on the laptop (selecting to download Windows) and it just put Enterprise back on there.
How can I get Home edition back on there, but still keep everything that came on the laptop (drivers, special HP software, etc.). Or can I get the original product key and just activate with that? I'm assuming it's baked in the bios or somewhere.,
Thanks...