Windows 10: Product key problem on install

Page 1 of 4 123 ... LastLast
  1.    14 Aug 2015 #1

    Product key problem on install


    I have downloaded Windows 10 to an external hard drive and tried to install it. It asks for a product key and I have tried every one that I have for both Windows 7 and 8. I have even used the one copied from the computer using Speccy. None of them work so I am stuck.

    Any suggestions please?
      My ComputerSystem Spec


  2. Posts : 69
    Windows 10 Pro x64, Linux
       14 Aug 2015 #2

    You must upgrade from a qualifying OS first i.e 7 or 8.1 before you attempt a clean install, then you skip entering a key. There is no key for the free upgrade version.
      My ComputerSystem Spec

  3.    14 Aug 2015 #3

    To put it slightly differently:

    To use the free upgrade, you have to install it as an upgrade over an installed and activated qualifying OS (7 or 8). I believe that you have to do a full upgrade (keep all files and applications). You won't be asked for a key. (You won't receive a Win 10 key, either, just a generic key that is of no use.) You have to match versions: home or home premium goes to 10 home, pro or Ultimate goes to Pro.

    If you activate once, you can clean install on the same hardware. When asked for a key, hit the small "skip" button. The result will activate based on information retained by the activation servers.
      My ComputerSystem Spec


  4. Posts : 69
    Windows 10 Pro x64, Linux
       14 Aug 2015 #4

    Bobkn, I just couldn't be bothered going into depth. This info is everywhere.
      My ComputerSystem Spec

  5.    14 Aug 2015 #5

    iBawbag said: View Post
    Bobkn, I just couldn't be bothered going into depth. This info is everywhere.
    Right.

    In the past I've been nasty enough to post a link to the "let me Google this for you" site, but I'm getting soft in my old age.
      My ComputerSystem Spec

  6.    14 Aug 2015 #6

    bobkn said: View Post
    Right.

    In the past I've been nasty enough to post a link to the "let me Google this for you" site, but I'm getting soft in my old age.
    For those of us who are nervous and possessing little knowledge around computers your explanation is much appreciated.
      My ComputerSystem Spec

  7.    14 Aug 2015 #7

    bobkn said: View Post
    To put it slightly differently:

    To use the free upgrade, you have to install it as an upgrade over an installed and activated qualifying OS (7 or 8). I believe that you have to do a full upgrade (keep all files and applications). You won't be asked for a key. (You won't receive a Win 10 key, either, just a generic key that is of no use.) You have to match versions: home or home premium goes to 10 home, pro or Ultimate goes to Pro.

    If you activate once, you can clean install on the same hardware. When asked for a key, hit the small "skip" button. The result will activate based on information retained by the activation servers.
    I have a qualifying OS (8.1) fully updated. Because of my internet connection limitations which I won't go into here, I downloaded the ISO in the early morning hours. It took 6 1/4 hours to download. If I use the Windows Media Upgrade tool it wants to download it all over again which I just cannot afford in time or download. So, is there a way to free upgrade from the downloaded ISO? It does not appear to offer that option.
      My ComputerSystem Spec


  8. Posts : 4,998
    Windows 10 Pro X64 15063.138
       14 Aug 2015 #8

    Right click on the ISO and select Mount.
    Run setup.exe from the mounted image to start the upgrade.
    This is how I did all my Win 10 upgrades.
      My ComputersSystem Spec

  9.    14 Aug 2015 #9

    Ztruker said: View Post
    Right click on the ISO and select Mount.
    Run setup.exe from the mounted image to start the upgrade.
    This is how I did all my Win 10 upgrades.
    Thank you for the suggestion but that does not work for me either. I'm still being asked for a product key with no option to skip.
      My ComputerSystem Spec


  10. Posts : 4,998
    Windows 10 Pro X64 15063.138
       14 Aug 2015 #10

    What version of Windows 8.1 are you upgrading from?
    What version of Windows 10 did you download?

    Enter winver from a command prompt or the Run box under Windows 8.1 to verify what you have.
    You must download the same version of Windows 10.
      My ComputersSystem Spec


 
Page 1 of 4 123 ... LastLast

Related Threads
Hi Guys A few questions.... Could someone please clarify, Will windows 10 update provide a product key for clean install? If so how/where? If not when performing a clean install, will skipping the product key prompt, then activating once...
Hi all. Was running Win 7 Home Basic; upgraded using to Win 10 but performance was poor. So, attempted to use the Settings tool to "Reset" without keeping my files. The reset got stuck at 66% (how ominous) and then informed me that the reset...
I installed windows 10 on top of Windows 7, but then did a clean install afterwards from an image on a USB drive. I wrote down the product key from the first install after scraping it with a program. The clean install of 10 went fine, but it...
Product Key on Clean Install in Installation and Upgrade
After I did the free upgrade to Windows 10 Pro, I did a clean install. Seems like everything is fine, except I had to enter the Product Key to finish the installation. The clean install is activated. I understood from what I have been reading...
Hi All, Ok to cut a long story short, I was running the Insider Preview Build on a Virtual Machine, I decided to blat my laptop and install the insider preview on it instead day before official release. It built okay, but didnt like my insider...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:28.
Find Us