Product key problem on install

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  1. Posts : 24,577
    Mint 20.3
       #11
      My Computer


  2. Posts : 201
    Kernel 4.x.x
       #12

    Which ISO did you download?

    The Microsoft Techbench ISO works flawlessly.
      My Computers


  3. Posts : 24,577
    Mint 20.3
       #13

    canuck257 said:
    I have a qualifying OS (8.1) fully updated. Because of my internet connection limitations which I won't go into here, I downloaded the ISO in the early morning hours. It took 6 1/4 hours to download. If I use the Windows Media Upgrade tool it wants to download it all over again which I just cannot afford in time or download. So, is there a way to free upgrade from the downloaded ISO? It does not appear to offer that option.
    Where did you DL the ISO? From M$?
      My Computer


  4. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #14

    canuck257 said:
    Thank you for the suggestion but that does not work for me either. I'm still being asked for a product key with no option to skip.
    take a picture of the screen asking for the key with your camera or phone and post it here.

    There should be text in the lower left of the screen that says
    Skip this
    - or -
    Do this later

    But you really should not be getting that screen.

    Maybe you're not doing an upgrade ?!?!

    Ztruker said: Right click on the ISO and select Mount.
    Run setup.exe from the mounted image to start the upgrade.


    So you must be running Windows
    you can mount the ISO and it will appear in This PC
    or if you have already put it to media (disc or flash drive) - insert the media
    Navigate to the drive (mounted or inserted)
    launch setup on the drive
      My Computer


  5. Posts : 73
    Windows 10 Home
    Thread Starter
       #15

    Ztruker said:
    What version of Windows 8.1 are you upgrading from?
    What version of Windows 10 did you download?

    Enter winver from a command prompt or the Run box under Windows 8.1 to verify what you have.
    You must download the same version of Windows 10.
    I'm running 8.1 Pro M but I'm not sure which version of 10 I downloaded. How can I check it?
      My Computer


  6. Posts : 73
    Windows 10 Home
    Thread Starter
       #16

    labeeman said:
    Where did you DL the ISO? From M$?
    Yes
      My Computer


  7. Posts : 56,100
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #17

    canuck257 said:
    I'm running 8.1 Pro M but I'm not sure which version of 10 I downloaded. How can I check it?
    Check here...

    Product key problem on install-2015-08-14_18h30_29.png
      My Computers


  8. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #18

    f14tomcat said:
    Check here...
    That only works after it's installed
      My Computer


  9. Posts : 24,577
    Mint 20.3
       #19

    canuck257 said:
    Yes
    ALL of W10 you can skip the key unless you have a bad copy you may need to re-download it again.
      My Computer


  10. Posts : 73
    Windows 10 Home
    Thread Starter
       #20

    Slartybart said:
    take a picture of the screen asking for the key with your camera or phone and post it here.

    There should be text in the lower left of the screen that says
    Skip this
    - or -
    Do this later

    But you really should not be getting that screen.

    Maybe you're not doing an upgrade ?!?!

    Ztruker said: Right click on the ISO and select Mount.
    Run setup.exe from the mounted image to start the upgrade.


    So you must be running Windows
    you can mount the ISO and it will appear in This PC
    or if you have already put it to media (disc or flash drive) - insert the media
    Navigate to the drive (mounted or inserted)
    launch setup on the drive
    I selected mount and run setup.exe from This PC and still get asked for the key with no skip option showing. Both the back and next keys are greyed out. The only icon in the window other than box for the key is a keyboard icon.
      My Computer


 

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