No HP


  1. Posts : 277
    windows 10
       #1

    No HP


    Windows 10 Home Insider Preview build 20161 200627-1754
    I am trying to reinstall Windows 10 withoutHP crap and McAfee an all the rest of prepackaged trials and comeons. I have made an attempt at this going on three times. No luck. Can anyone help with a "de-HP win 10" version.
    I am not opposed to low level format as long as I know I am going forwardd not backward. Thanks all

    No HP-yank-toon-50-.jpg
    Tommy
    "Baseball is back"
      My Computer


  2. Posts : 30,599
    Windows 10 (Pro and Insider Pro)
       #2

    Make a backup of all your files (Image with Macrium free should do)

    Then clean install with Windows ISO from MS:
    tenforums tutorials clean-install-windows-10
      My Computers


  3. Posts : 23,243
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #3

    You are probably battling with HP's hidden recovery partition. You may have to use something like Partition Wizard's bootable media, to remove that hidden partition... first.
      My Computer


  4. Posts : 13,301
    Windows 10 Pro (x64) 21H2 19044.1526
       #4

    What does your main drive look like in disk management?
    A clean install deleting all partitions would be best/
    Back up first!
    No HP-image.png
      My Computers


  5. Posts : 1,254
    Windows 8.1, Win10Pro
       #5

    BEFORE you do a clean reinstall, read this forum thread about saving off your HP drivers. Then, reinstall them after you do the Win10 reinstall: Backup and Restore Device Drivers in Windows 10

    That will give you the HP drivers without all the other bloatware.
      My Computer


  6. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    As above perform a clean install.
    Then open the HP website > support > software and drivers > enter the product or serial number or model > download only the desired HP drivers and / or software
    https://support.hp.com/us-en/drivers


    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    @Steve C had reinstalled the operating system on his HP to eliminate any bloatware.
    He may have additional tips.
      My Computer


  7. Posts : 7,904
    Windows 11 Pro 64 bit
       #7

    I didn't reinstall Windows 10 as mentioned above. You could do a clean install but I just uninstalled most of the HP bloatware or disabled it using Autoruns. I had a particular problem removing SureClick on my ProBook. Please post if this affects you. Note some HP software is required for the special function keys to operate (brightness, wifi on/off etc). I uninstalled these:


    • HP Client Security Manager
    • HP Connection Manager
    • HP Mac Address Manager
    • HP Sure Click
    • HP Notifications
    • HP Assist
    • HP System Information


    I also removed driver hpdskflt associated with all drives which isn't needed for SSDs. I deleted the lower filter for hpdskflt at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} -> UpperFilters and LowerFilters. 1. . I left the HP Mobile Protection Sensor in Device Manger alone since it just reinstalls if you uninstall it. There should be an option to disable the device but HP do not allow this option. I also didn't fiddle with the other settings for hpdskflt.sys since the driver is associated with the HP Mobile Protection Sensor which cannot be uninstalled.

    I disabled these HP services in Autoruns. HP Hotkey UWP & HP System Info HAS are needed for the brightness buttons.
    • HP App Helper HAS
    • HP LAN/WLAN/WWAN Switching UWP
    • HP Network HSA
    • HP Touchpoint Analytics


    I've since removed the Touchpoint Analytics service but Windows Update keeps reinstalling it every few weeks. You will need to keep an eye on Reliability Monitor and remove stuff HP insists on throwing at you.

    I prefer to use HP Image Assistant rather than HP Support Assistant to review and install software updates needed. https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html
    Last edited by Steve C; 24 Jul 2020 at 01:37.
      My Computers


  8. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Thx for the correction/update.

    HP Softpaq Download Manager I've continued to use along with HP Support Assistant.
    It's for business models and is typically unavailable for consumer models.
    It was retired July 2019 per this link:
    https://whp-aus1.cold.extweb.hp.com/...rs/SDM_EOL.pdf
    HP Image Assist is unavailable for many HP computer models as it's specific to the installed operating system.
      My Computer


  9. Posts : 7,904
    Windows 11 Pro 64 bit
       #9

    zbook said:
    Thx for the correction/update.

    HP Softpaq Download Manager I've continued to use along with HP Support Assistant.
    It's for business models and is typically unavailable for consumer models.
    It was retired July 2019 per this link:
    https://whp-aus1.cold.extweb.hp.com/...rs/SDM_EOL.pdf
    HP Image Assist is unavailable for many HP computer models as it's specific to the installed operating system.
    Sorry - I meant to say Image Assistant which I now use. I've amended my post. I used HP Support Assistant when configuring my new laptop. I give it permission to scan the laptop which for some reason trashed Windows. I recovered from the Reflect backup I had made and have never used HP Support Assistant since.
      My Computers


  10. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    The OP has not yet updated the specs and displays a Toshiba notebook.

    These are the HP models that can use image assist:
    https://ftp.hp.com/pub/caps-softpaq/...tformList.html

    The model that I'm using has HP image assist.
    If Windows is upgraded to 2004 the application was no longer supported.
    As of 7/19/2020 it is supported with 2004.
    So at time this may need monitoring if it no longer functions.
    ✓ v1607 (Updated: 2020-07-18) *
    ✓ v1703 (Updated: 2020-07-19) *
    ✓ v1709 (Updated: 2020-07-19) *
    ✓ v1803 (Updated: 2020-07-19) *
    ✓ v1809 (Updated: 2020-07-19) *
    ✓ v1903 (Updated: 2020-07-19) *
    ✓ v1909 (Updated: 2020-07-19) *
    ✓ v2004 (Updated: 2020-07-19) *
    https://ftp.hp.com/pub/caps-softpaq/...tformList.html
      My Computer


 

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