10 upgrade failed, clean installed 7 but now cant upgrade again.


  1. Posts : 2
    Windows 7 Ultimate
       #1

    10 upgrade failed, clean installed 7 but now cant upgrade again.


    Hi All
    Had Win 7 Ultimate 64 Bit OEM-SLP on HP laptop and got the Get Windows 10 icon a few weeks ago. Reserved copy but as it didnt download i went to Microsoft and downloaded the Media Creation tool to upgrade that way. After install all worked ok but next day system locked up. After power cycle it then booted but no working trackpad. Also every subsequent boot would first require a power cycle as it locked up.
    Got fed up and did a clean install of Windows 7 and machine is now at the same state as it was before the attempted upgrade with all updates installed (hundreds!). No Get Windows 10 icon has appeared however and on running the Get 10 troubleshooter it says I dont have a upgradeable version and Windows is not up to date despite repeatedly running Windows up date and it saying Windows is up to date and there are no further updates available.

    Any ideas on how I can now attempt to upgrade?

    Machine is HP 6735s dual core AMD 64 bit with 4GB RAM
      My Computer


  2. Posts : 17,344
    Windows 11 Pro
       #2

    Go back to the Media Creation Tool and this time select the "Upgrade this PC now" option.
      My Computer


  3. Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503
       #3

    Before you do the upgrade again, make an image backup of your current Windows 7 system to an external USB hard drive using a program like Macrium Reflect Free. Then if anything goes wrong your 20 minutes away from recovery.
      My Computers


  4. Posts : 2
    Windows 7 Ultimate
    Thread Starter
       #4

    NavyLCDR said:
    Go back to the Media Creation Tool and this time select the "Upgrade this PC now" option.
    Thanks for your reply. This is what I did the first time when it failed but I do now have the "Get WIndows 10" icon so will go down the route of reserving and see what happens.
      My Computer


 

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