Why did my W10 upgrade revert back to W7 during installation?

Page 1 of 3 123 LastLast

  1. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
       #1

    Why did my W10 upgrade revert back to W7 during installation?


    I was just upgrading my Dell Vostro 460 desktop from W7 Pro to W10 Home and towards the end of the process I see that it is removing all updates and it reboots back to W7 Pro. I was not watching the monitor as I knew it would take a while so that was quite a surprise. This is not my first W10 upgrade so, I don't know if I missed something or what happened. Help!
      My Computer


  2. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Run setupdiag > post a share link with all of the generated files using one drive, drop box, or google drive:
    https://docs.microsoft.com/en-us/win...rade/setupdiag


    List:
    a) installed AV software (always on and manual)
    b) any AV software that was installed and later uninstalled
    c) any software firewall
    d) any drive encryption software
      My Computer


  3. Posts : 151
    Windows 10 Home, 64-Bit
       #3

    Why did my W10 upgrade revert back to W7 during installation?

    Because Windows 7 looks much better than Windows 10, since it has this perfect little theme.
      My Computer


  4. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #4

    I hope I got this right. Dropbox - Logs.zip - Simplify your life
      My Computer


  5. Posts : 151
    Windows 10 Home, 64-Bit
       #5

    graywoulf said:
    Why "LOL!"?

    Windows 7 is too vulnerable now. Safety and security come way before looks.

    - - - Updated - - -

    Not that Windows 10 is particularly safe or secure at all, but it is much more so than Win7.
      My Computer


  6. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #6

    Maybe I misunderstood your message. I actually like the look of W10 and some of it's features now that I have gotten used to using W10 Pro on my new laptop. And you are right about the W7 vulnerability.
      My Computer


  7. Posts : 151
    Windows 10 Home, 64-Bit
       #7

    I like the look of Windows 10, too.

    However: Windows 7 Basic theme is my absolute beautiful favorite. Full stop.
      My Computer


  8. Posts : 14,577
    Windows 10 IoT
       #8

    Replying to the OP. It likely hit what Microsoft calls a "show stopper". At some point it figured out that this just isn't going to work, and backtracked to what was working. A long list of checks and balances are done along the way and if things go wrong, it stops and backtracks.

    And responding to the other posts, "my favorite" is a very relative thing. The love hate Windows thing has gone on since the first release.
    My all time favorite was Windows 2000. It was Windows NT but could play games. I didn't like Windows XP or Windows 7 all that much. I'm not saying they were not Ok, I just wasn't a fan of the UI. I'm not all that enthused by Windows 10 but at some point you have to move on. It so far meets my needs and is usable for what I do on a windows PC.
      My Computer


  9. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #9

    zbook said:
    Run setupdiag > post a share link with all of the generated files using one drive, drop box, or google drive:
    List:
    a) installed AV software (always on and manual)
    b) any AV software that was installed and later uninstalled
    c) any software firewall
    d) any drive encryption software
    Did you get a chance to look at the log files? I have no clue what to look for in it.

    - - - Updated - - -

    I followed the instructions given in the "How to Upgrade to Windows 10 from Windows 7 for Free" W10 help thread like I had done before. The desktop PC does have the Avast Free version AV software installed.

    I will try again tomorrow and uninstall the AV first. And this time, I will watch the whole parade while it is happening to see if there are any notices or warnings that pop up.

    This Dell Vostro 460 should be able to handle W10 as it has the Intel Quad Core i7-2600 3.4GHz CPU in it and I just upgraded the RAM to 12Gb just today. The 500Gb HD is only about a third used up as well. So it more than meets the requirements for the upgrade.
      My Computer


  10. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    1) Run the DM log collector > upload results directly into this thread
    Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums
    BSOD - Posting Instructions

    2) Please do not attempt Windows upgrades until it is communicated in the thread


    3) Download and install: voidtools

    4) Launch the application and search for:
    setupmem.dmp
    memory.dmp


    5) Search for these Panther folders and files and post share links for any found:
    C:\Windows\Panther

    folders:
    \$Windows.~bt\sources\panther
    \$Windows.~bt\Sources\Rollback
    \Windows\Panther
    \Windows\Panther\NewOS

    Setupmem.dmp may be found in either (depending on when the bugcheck occurs)
    %SystemDrive%$Windows.~bt\Sources\Rollback
    %WinDir%\Panther\NewOS\Rollback

    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    Event logs (*.evtx)
    C:\$Windows.~BT\Sources\Rollback
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~BT\Sources\Panther\UnattendGC
    miglog.xml
    Windows\Logs\Mosetup
    Setupapi.offline.log

    C:\$WINDOWS.~BT\Sources\Rollback\setupmem.dmp
    C:\windows\memory.dmp


    6) Post an image of disk management (widen status, volume columns, and row disk 0):
    Disk Management - Post a Screen Capture Image - Windows 7 Help Forums

    7) Post images of each:
    startup and recovery system failure settings
    Virtual memory / page file settings
    Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums


    8) Open administrative command prompt and type or copy and paste:
    9) sfc /scannow
    10) When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Use this link as needed when posting results:
    How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com


    11) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    12) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    13) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.
    Disk Check - Windows 7 Help Forums

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    14) Use the information in this link to find the chkdsk report in the event viewer.
    Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10
    https://www.sevenforums.com/tutorial...iewer-log.html

    15) These steps / tests can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test
    c) Chkdsk /r /v




    This is an upgrade checklist: (modified for upgrading 7 to 10)

    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    https://www.sevenforums.com/tutorials/433-disk-check.html
    https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    https://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html
    
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    https://www.sevenforums.com/tutorials/129976-hard-disk-space-free-up-recover.html
    https://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html
    
    
    11) Consider placing the computer in clean startup:
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
    
    14) Consider making a free backup image:
    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
    https://www.sevenforums.com/tutorials/218920-macrium-reflect-create-bootable-rescue-usb-drive.html
    
    15) Test the drive:
    https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
    Crystal Disk standard edition:
    https://crystalmark.info/en/software/crystaldiskinfo/
    Last edited by zbook; 27 Jun 2020 at 21:40.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:52.
Find Us




Windows 10 Forums