Why did my W10 upgrade revert back to W7 during installation?

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  1. Posts : 3,996
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #21

    graywoulf said:
    When I first started the upgrade, I just assumed that the free upgrade was to W10 Home only. I had no idea that it would offer W10 Pro until today.

    I followed the instructions given in the "How to Upgrade to Windows 10 from Windows 7 for Free" Tenforum's W10 help thread like I had done before. This time I did not make an upgrade DVD but just let it install from online. Maybe I need to burn the DVD instead.
    All you need to do is to run Setup.exe of a Win 10 installation files.

    - Download the iso file using MCT (media creation tool)
    - On win 7, use 7zip to extract the iso files to a folder.
    - Disable AV.
    - Run setup.exe
    - If asked the Win 10 key, skip it.
      My Computers


  2. Posts : 14,579
    Windows 10 IoT
       #22

    graywoulf said:
    When I first started the upgrade, I just assumed that the free upgrade was to W10 Home only. I had no idea that it would offer W10 Pro until today.

    I followed the instructions given in the "How to Upgrade to Windows 10 from Windows 7 for Free" Tenforum's W10 help thread like I had done before. This time I did not make an upgrade DVD but just let it install from online. Maybe I need to burn the DVD instead.
    Ok, it was offering 10 Pro. I think I'm on the same page now.
      My Computer


  3. Posts : 3,996
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #23

    If you can't upgrade, do a clean install
    - Backup your data on an external disk
    - Generate a GenuineTicket.xml using gatherosstate.exe tool and save it on an external disk.
    - Do a Win 10 Pro Clean install on a blank drive and use the GenuineTicket.xml generated under Win 7 Pro and it will Activate the Win 10 Pro just installed.

    Clean Install Windows 10 without having to Upgrade First
    Last edited by Megahertz; 29 Jun 2020 at 10:45.
      My Computers


  4. Posts : 17,281
    Windows 11 Pro
       #24

    Megahertz said:
    If you can't upgrade, do a clean install
    - Backup your data on an external disk
    - Generate a GenuineTicket.xml using gatherosstate.exe tool and save it on an external disk.
    - Do a Win 10 Pro Clean install on a blank drive and used the GenuineTicket.xml generated under Win 7 Pro and it will Activate the Win 10 Pro just installed.

    Clean Install Windows 10 without having to Upgrade First
    In addition to using a blank drive, @graywoulf, you could also create a blank partition on your existing drive to clean install Windows 10 to and it would set up dual booting with Windows 7. MiniTool Partition Wizard is a great program that you could shrink your C: drive partition by no less than 64 GB, create a new partition and then install Windows 10 to the new partition. You can then just use your Windows 7 Pro product key to activate Windows 10 Pro (make sure you install Pro!). You can create a USB flash drive that can be used for a clean install (including to just a new partition), or also used for upgrading by using the Media Creation Tool:
    https://www.microsoft.com/en-us/soft...load/windows10

    Note: your dual booting with Windows 7 would have to be temporary, because to dual boot two Windows installation (of any flavor) requires two separate licenses for Windows and you currently only have 1 license for Windows on that computer.
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  5. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #25

    Thank you to all of you guys for the suggestions, tips and all. I just compiled a cheat sheet to use later on. At this time, I am leaning towards a clean install after I back the drive up. It would be the cleanest way I think but at any rate, I have to wait for the keyboard adapter to arrive from Amazon on Tuesday. I will let you know how it goes at that time.
      My Computer


  6. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #26

    Use this failed upgrade as an opportunity to test the drives.

    Post #10 steps #11 - #15.

    Most can be performed overnight.
      My Computer


  7. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #27

    After all of the diagnostics and research and purchasing a new USB keyboard, I decided to back up the C: drive and do a image backup as well. I then unplugged every non-essential device I could and proceeded to try the upgrade again using the DVD I had burned for the job. This time, I set the upgrade to wipe the drive instead of saving files and apps.

    The upgrade went smoothly this time and W10 is now installed. But, there is still a problem. When it had restarted W10 and began the setup process, every time it wanted to set up the WiFi connection it failed and did a short recovery process and rebooted the PC. I finally on the third time around skipped the WiFi setup and was able to get to a normal desktop and after giving it a few minutes to boot up completely, I tried connecting to the WiFi router in my home again and once again got the same error message and a reboot. This time, I snapped a picture of the error message. They were...
    "PAGE FAULT IN NON PAGED AREA" and below that was, "what failed: netr28ux.sys".

    What I did see was information that spoke of failed upgrade attempts and or bad RAM and a few other things. I had just installed 8 more gigs of RAM before the upgrade but it was working fine with W7 Pro.

    So here I am once again asking you gurus what can I do to fix this. TIA!
      My Computer


  8. Posts : 3,996
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #28

    Did you see if there is no yellow alerts of missing drivers under device manager?
    Is the main disk a SSD or a HDD? As administrator, run a Check Disk (chkdsk c: /f) on it.
    You said that you add more RAM. Are all sticks same specs and same brand?
      My Computers


  9. Posts : 96
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #29

    Well, I got it fixed. As my signature reflects, I kept on plugging away at it. All of the chkdsk and other troubleshooting efforts did not help. As it turned out, it was a problem with my USB WiFi modules driver. I did a driver update sourcing the update from the backup drive and it reinstalled the driver and now everything is fine and dandy. I just have to reinstall all of my software or apps or whatever they are called now. 🙄 😉

    Thank you everyone that took the time to help out in every way!
      My Computer


 

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