"Something went wrong on our end. Please try again." version 2004

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  1. Posts : 7
    Windows 10, update 2004
       #1

    "Something went wrong on our end. Please try again." version 2004


    After upgrading to version 2004, and restarting this message comes up on the first screen with the background. It is a flashing message, and continues in a smaller version when I hit enter to put in my passcode. Then runs fine as far as I can tell.

    Jpg and 1 second mp4 in this link: Dropbox - PC hangup - Simplify your life
      My Computer


  2. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    dsttexas said:
    After upgrading to version 2004, and restarting this message comes up on the first screen with the background. It is a flashing message, and continues in a smaller version when I hit enter to put in my passcode. Then runs fine as far as I can tell.

    Jpg and 1 second mp4 in this link: Dropbox - PC hangup - Simplify your life

    The link displayed:


    Dropbox - PC hangup - Simplify your life
    PC hangup
    This folder is empty


    Run setupdiag > post a share link into the thread
    https://docs.microsoft.com/en-us/win...rade/setupdiag
      My Computer


  3. NMI
    Posts : 976
    Windows 10 Pro, Version 20H2
       #3
      My Computer


  4. Posts : 7
    Windows 10, update 2004
    Thread Starter
       #4

    Fixed the link


    Somehow I hadn't put the 2 files in Dropbox folder that I gave link to. AARRGG.
      My Computer


  5. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan

    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    8) When available please post setupdiag results
      My Computer


  6. Posts : 7
    Windows 10, update 2004
    Thread Starter
       #6

    After manual download and update, appears fixed.


    I downloaded the manual update for 2004 level, which I "think" does a complete new install and then adds any updates after that. It took about 4 hours all together. The weird opening screen saying an error occurred is gone.
      My Computer


  7. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Open administrative command prompt and type or copy and paste:

    systeminfo

    When these has completed post a share link into the thread.
      My Computer


  8. Posts : 7
    Windows 10, update 2004
    Thread Starter
       #8
      My Computer


  9. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Nice.

    Dell provided support for drivers up through Windows 8.

    So you have gotten a lot of use from this model.

    System Model Dell System Vostro 3750

    Version 10.0.19041 Build 19041
      My Computer


  10. Posts : 11
    Windows 10
       #10

    All I got were error messages. 2004 update is trash
      My Computer


 

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