Updating to Windows 10 from Windows 7 yielded Error 0x80071F-0x20006

Page 1 of 2 12 LastLast

  1. Posts : 5
    Microsoft Windows 7 Home Premium
       #1

    Updating to Windows 10 from Windows 7 yielded Error 0x80071F-0x20006


    Hello,

    While I was trying to upgrade my PC from Windows 7 to Windows 10, my PC would try to install the updates from Windows 7 to Windows 10 as usual. However, while my PC is booting Windows 10, it would suddenly uninstall Windows 10 and force a reinstall of Windows 7 again. If I log back into my Windows 7 account, I would receive Error 0x80071F-0x2006.

    This Error reads: "The installation failed in the Safe_OS phase with an error during the Replicate_OC Operation."

    What does this mean and how should I proceed from here? Should I do a repair install or a clean installation of Windows 7 and try to upgrade from there?

    Any help will be gladly appreciated.

    Thanks,
    -CatholicRyanite

    PS: If anyone needs to know any more specific details, please let me know and I will be more than happy to elaborate further. I am not very savvy when it comes to computers, unfortunately.
      My Computer


  2. Posts : 35,549
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Hi, diagnosing upgrade failures can take days and often without success. Other than it being something simple or matching an already resolved case you can identify, there is nothing truly diagnostic which will help you. Plenty of example cases on tenforums.

    See my suggestion on clean installing at the end.

    That said:
    Have you been offered Win 10 via Windows Update? If not, MS deems your hardware/drivers/software incompatible.

    Put another way, how did you try to upgrade?

    Dell Inspiron 560 - is from around 2011. Thus it is unsupported and not specified for Win 10. Upgrading is at your own risk. Millions do it, some have problems.

    Have you checked to see if there are any reports of people running Win 10 on this?

    Current build issues:
    Known and Resolved issues for Windows 10 May 2020 Update version 2004

    It's recently been released, and some bugs are known. I prefer to wait until the first major update after a new build release.

    If you care to read this:
    Upgrade to Windows 10
    - in particular this section:
    The table at the Microsoft site below lists the most common upgrade and installation errors, and a few things you can try to fix the problems.

    Get help with Windows 10 upgrade and installation errors - Windows Support
    Resolve Windows 10 upgrade errors
    there are links to pages with more links telling where the log files are and a starter on what error numbers and messages mean.


    Preparing to upgrade: standard recommendations are:
    - uninstall any security software
    - check you have at least 30Gb free on C:
    - disconnect any unnecessary hardware
    - have only your system disk connected

    Basic checks:
    Check your disk: HD Tune v2.55 (free) Health and error scan tabs
    If ok from an admin command prompt run
    chkdsk c: /scan
    If ok from an admin command prompt run
    SFC /SCANNOW

    Post back if any fail.

    Regarding
    The installation failed in the Safe_OS phase with an error during the Replicate_OC Operation
    I searched for
    Windows upgrade phases: see
    https://docs.microsoft.com/en-us/win...upgrade-errors

    SafeOS phase: Errors most commonly occur during this phase due to hardware issues, firmware issues, or non-microsoft disk encryption software.
    More information in the various error logs.

    Post a screenshot of your partitions using a 3rd party partition manager.

    ==========================================================
    I note you might consider a clean install.

    You don't have to clean install Win 7 first. You can clean install Win 10 directly using your Win 7 key.
    Clean Install Windows 10 Directly without having to Upgrade First

    Suggestion:
    Rather than wipe your Win 7 installation, as an experiment to check there are no other contentions, remove your existing system disk, put in a spare/new disk, and then try installing Win 10, to see if it succeeds. That way you should be safe.
      My Computers


  3. Posts : 5
    Microsoft Windows 7 Home Premium
    Thread Starter
       #3

    dalchina said:
    Hi, diagnosing upgrade failures can take days and often without success. Other than it being something simple or matching an already resolved case you can identify, there is nothing truly diagnostic which will help you. Plenty of example cases on tenforums.

    See my suggestion on clean installing at the end.

    That said:
    Have you been offered Win 10 via Windows Update? If not, MS deems your hardware/drivers/software incompatible.

    Put another way, how did you try to upgrade?

    Dell Inspiron 560 - is from around 2011. Thus it is unsupported and not specified for Win 10. Upgrading is at your own risk. Millions do it, some have problems.

    Have you checked to see if there are any reports of people running Win 10 on this?

    Current build issues:
    Known and Resolved issues for Windows 10 May 2020 Update version 2004

    It's recently been released, and some bugs are known. I prefer to wait until the first major update after a new build release.

    If you care to read this:
    Upgrade to Windows 10
    - in particular this section:


    there are links to pages with more links telling where the log files are and a starter on what error numbers and messages mean.


    Preparing to upgrade: standard recommendations are:
    - uninstall any security software
    - check you have at least 30Gb free on C:
    - disconnect any unnecessary hardware
    - have only your system disk connected

    Basic checks:
    Check your disk: HD Tune v2.55 (free) Health and error scan tabs
    If ok from an admin command prompt run
    chkdsk c: /scan
    If ok from an admin command prompt run
    SFC /SCANNOW

    Post back if any fail.

    Regarding
    The installation failed in the Safe_OS phase with an error during the Replicate_OC Operation
    I searched for
    Windows upgrade phases: see
    https://docs.microsoft.com/en-us/win...upgrade-errors



    More information in the various error logs.

    Post a screenshot of your partitions using a 3rd party partition manager.

    ==========================================================
    I note you might consider a clean install.

    You don't have to clean install Win 7 first. You can clean install Win 10 directly using your Win 7 key.
    Clean Install Windows 10 Directly without having to Upgrade First

    Suggestion:
    Rather than wipe your Win 7 installation, as an experiment to check there are no other contentions, remove your existing system disk, put in a spare/new disk, and then try installing Win 10, to see if it succeeds. That way you should be safe.
    So what do you recommend? I already ran the diagnostics and have already exceeded the minimum requirements for installing Windows 10, except I don't know where or how to figure out all of these confusing computer nonsense.

    I have been receiving notifications from Microsoft to upgrade from Windows 7 to Windows 10.

    Should I ignore the constant messages to update to Windows 10? Should I purchase a copy of Windows 10, uninstall Windows 7 and install Windows 10 instead?

    Or should I purchase a new PC altogether?
      My Computer


  4. Posts : 35,549
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4

    Thank you very much for replying.


    See my Suggestion.
      My Computers


  5. Posts : 5
    Microsoft Windows 7 Home Premium
    Thread Starter
       #5

    dalchina said:
    Thank you very much for replying.
    See my Suggestion.
    Yes, I saw it, so where do I find a copy of Windows 10? Am I supposed to purchase one for $139?
      My Computer


  6. Posts : 35,549
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #6

    You already had the answer. Did you see:

    You don't have to clean install Win 7 first. You can clean install Win 10 directly using your Win 7 key.
    Clean Install Windows 10 Directly without having to Upgrade First
    Step 2 under Here's How... follow the link.

    All builds of Win 10 are freely downloadable.

    Upgrading is still free for valid licenses as far as I know.
      My Computers


  7. Posts : 5
    Microsoft Windows 7 Home Premium
    Thread Starter
       #7

    dalchina said:
    You already had the answer. Did you see:


    Step 2 under Here's How... follow the link.

    All builds of Win 10 are freely downloadable.

    Upgrading is still free for valid licenses as far as I know.
    Where can I acquire a key? I was never given one. When I was trying to upgrade from Windows 7 to Windows 10, nowhere was I given a prompt to enter a key.
      My Computer


  8. Posts : 35,549
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #8

    You have a Win 7 key. That's the point of the tutorial. Upgrade for free.

    Or do you mean you don't have a valid Win 7 key that you know of?

    I hope your Win 7 is validly licensed.
      My Computers


  9. Posts : 7,711
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #9

    Hi,
    You don't need a key
    Just click on when prompted I don't have one.
      My Computers


  10. Posts : 5
    Microsoft Windows 7 Home Premium
    Thread Starter
       #10

    dalchina said:
    You have a Win 7 key. That's the point of the tutorial. Upgrade for free.

    Or do you mean you don't have a valid Win 7 key that you know of?

    I hope your Win 7 is validly licensed.
    How am I supposed to know? Where is the key?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:39.
Find Us




Windows 10 Forums