1.    13 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 12
    Windows 10

    BSOD while updating to Windows 10


    Greetings.

    So I've been trying to update to WIN 10 a lot of times since it came out. Unfortunately the update fails around 80-90% and a BSOD shows up. The BSOD says something like Kernel Inpage Error. I've tried to update from Windows Update, the media creator tool and from the "Get Windows 10" program. This really annoys me since I really want the update.

    What can I do to fix this?
      My ComputerSystem Spec
  2.    14 Aug 2015 #2
    Join Date : Apr 2015
    California
    Posts : 362
    Windows 10 Pro x64

    This is a long shot, but maybe someone else may experience this problem.

    When I was attempting to upgrade a Dell laptop (17r N7110) from Windows 7 to Windows 10, part way through install, up came the BSOD. During a second upgrade attempt, another BSOD. Then I noticed that there was a Microsoft Wireless Mouse dongle in a USB port of the laptop. Once I removed the USB mouse dongle the third attempt to upgrade completed successfully. Once Windows 10 was active, I returned the USB mouse dongle to the laptop and updated the drivers. No problems since.
      My ComputerSystem Spec
  3.    14 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 12
    Windows 10
    Thread Starter

    Quote Originally Posted by Antilope View Post
    This is a long shot, but maybe someone else may experience this problem.

    When I was attempting to upgrade a Dell laptop (17r N7110) from Windows 7 to Windows 10, part way through install, up came the BSOD. During a second upgrade attempt, another BSOD. Then I noticed that there was a Microsoft Wireless Mouse dongle in a USB port of the laptop. Once I removed the USB mouse dongle the third attempt to upgrade completed successfully. Once Windows 10 was active, I returned the USB mouse dongle to the laptop and updated the drivers. No problems since.

    Thanks for the response. That could be the case since I also have a USB for my Wireless Mouse. I'll try it out when I get home to a stable connection.
      My ComputerSystem Spec

 


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