Resolution issues in Windows 10 Installer

Page 1 of 2 12 LastLast

  1. Posts : 9
    Windows 10 Home
       #1

    Resolution issues in Windows 10 Installer


    Hi Guys, this is my first thread.

    Im having some difficulty installing windows 10 on a Lenovo Miix 320. This is a notebook style tablet with a removable keyboard. This originally had Windows 10 64bit installed, however I wanted to try Elementary OS on it. The Live Linux USB worked fine and I was happy with it at first so I decided to run the installer which overwrote Windows 10 on the SSD. Anyway, after a while I started to run into some hardware compatibility issues such as sound stopped working, WiFi started playing up etc. I wasn't able to solve the issues and I discovered lots of people started having the same issues as me, so I decided to ditch Elementary OS and go back to Windows 10.

    I have created a Windows 10 USB installer (works fine, I tested it on 2 other laptops) and made sure all my bios settings were correct. I can launch the installed from the USB, however when the Windows Installer loads up the screen is completely scrambled and unusable. To me it looks like the tablet can't display the resolution the installer is using.

    Is there a way to modify the resolution the installer uses on the USB stick? Or if not, is there an alternative way to re-install windows?

    I don't have any backups of the previous installation, also Elementary has overwritten my recovery partition... Doh!

    Any help appreciate guys. Thanks in advance.

    Dan
      My Computer


  2. Posts : 27,660
    Windows 10 Pro x64 Version 21H1
       #2

    Hi Dan. Welcome to TenForums.

    What do you mean when you say you created a Windows 10 USB installer? Was this through a manual process, maybe rufus or did you just allow Windows Media creation tool to create. Recommendation is to allow MCT to create.

    Have you load defaults into your Lenovo Miix320 BIOS?
      My Computer


  3. Posts : 9
    Windows 10 Home
    Thread Starter
       #3

    Thanks for the quick reply!

    Yes I used MCT on another Windows 10 laptop to make the USB installer. I have tried defaulting Bios settings too, it didn't make a difference. I will try post a photo of the screen so you can see what is happening.
      My Computer


  4. Posts : 27,660
    Windows 10 Pro x64 Version 21H1
       #4

    So you plug in the USB key, power on and tap F12 to get boot menu, (not sure on this point as tablet), you select your USB and then the screen goes wonky?
      My Computer


  5. Posts : 9
    Windows 10 Home
    Thread Starter
       #5

    Resolution issues in Windows 10 Installer-screenshot_20200613_175556.jpg
    Resolution issues in Windows 10 Installer-screenshot_20200613_175535.jpg

    - - - Updated - - -

    Caledon Ken said:
    So you plug in the USB key, power on and tap F12 to get boot menu, (not sure on this point as tablet), you select your USB and then the screen goes wonky?
    Exactly that.. (for the boot menu on this model you hold power and volume up buttons for 5 seconds)
      My Computer


  6. Posts : 27,660
    Windows 10 Pro x64 Version 21H1
       #6

    if such things exist in your BIOS, and I would think they are there, could you disable secure boot and Fast Boot.


    Next I would try a different USB key. I know you said you tested on other machines.
      My Computer


  7. Posts : 9
    Windows 10 Home
    Thread Starter
       #7

    Caledon Ken said:
    if such things exist in your BIOS, and I would think they are there, could you disable secure boot and Fast Boot.


    Next I would try a different USB key. I know you said you tested on other machines.
    Il give that a go and report back.
    As I said in the original post I have a feeling this is something to do with the screen resolution the installer is using. Il let you know how I get on. Thanks

    - - - Updated - - -

    Resolution issues in Windows 10 Installer-screenshot_20200613_184549.jpg
    Resolution issues in Windows 10 Installer-screenshot_20200613_184533.jpg
    Resolution issues in Windows 10 Installer-screenshot_20200613_184518.jpg

    OK, different USB, secure boot disabled
    Same symptoms. Back to the square one..
      My Computer


  8. Posts : 27,660
    Windows 10 Pro x64 Version 21H1
       #8

    The installer uses basic resolution so it can be displayed on any device.


    Strange... in screen shot Secure boot is disable but secure Boot Status is enabled.

    What options are listed under Platform Mode. In screen shot it says "User Mode"


    What is the option "Reset to Setup Mode"
      My Computer


  9. Posts : 9
    Windows 10 Home
    Thread Starter
       #9

    Yeah I noticed that after I posted it. Once I had changed secure boot to disabled, the status doesn't change until the next time you reboot. Platform mode isn't Selectable, no idea how to change that. Reset to Setup Mode doesn't do anything, I assume that's to boot to the recovery partition on the SSD (which no longer exists).

    I may have solved this! Well... Kind of,

    Iv put the USB in another laptop and navigated through setup using the Tab, Space Bar and Enter keys and wrote down the sequence.

    At the welcome screen, press Tab 3 times and press enter to proceed to the next page

    Down and Enter key to choose custom setup

    Tab twice, enter, then tab to delete each existing partition. Then tab 6 times and enter to proceed to install on the unused partition.

    So iv put the USB back in the tablet and followed those steps. It sort of looks like Windows is now installing now! Fingers crossed.
      My Computer


  10. Posts : 27,660
    Windows 10 Pro x64 Version 21H1
       #10

    Well that is an original "Fix".


    Fingers crossed this end as well.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:47.
Find Us




Windows 10 Forums