...failed in the SECOND_BOOT phase w/ an error during SYSPREP_RESPECIA


  1. Posts : 3
    10 S
       #1

    ...failed in the SECOND_BOOT phase w/ an error during SYSPREP_RESPECIA


    Trying to upgrade from 7 to 10.
    It gets past the download, verify, and install then to the 10 boot process (After a restart) and during updates fails at 85% with the subject error and goes back to 7. I feel if it got to 100% it’d be done.
    I unplugged all external hardware and disabled mcafee.
    Can’t use the SetupDiag program yet. Is there anything to do to point to the problem?
      My Computer


  2. Posts : 41,460
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    What error message or code was seen running setupdiag?

    Run through this upgrade checklist:

    This is an upgrade checklist: (modified for upgrading 7 to 10)

    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    https://www.sevenforums.com/tutorials/433-disk-check.html
    https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    https://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html
    
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    https://www.sevenforums.com/tutorials/129976-hard-disk-space-free-up-recover.html
    https://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html
    
    
    11) Consider placing the computer in clean startup:
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
    
    14) Consider making a free backup image:
    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
    https://www.sevenforums.com/tutorials/218920-macrium-reflect-create-bootable-rescue-usb-drive.html
    
    15) Test the drive:
    https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
    Crystal Disk standard edition:
    https://crystalmark.info/en/software/crystaldiskinfo/
      My Computer


  3. Posts : 3
    10 S
    Thread Starter
       #3

    As noted I can’t run SetupDiag.

    Update: I was able to display SetupDiag.exe logs with notepad and saw a line at point of fail that mentioned aksfridge.sys so I placed an “X” in the file name so the system couldn’t find it at start up (and I could find it later)

    Result: Windows 10 installed.
    Any comments on how this fixed it?
      My Computer


  4. Posts : 41,460
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    If available post what you were viewing earlier.

    Nice work.
    It was likely a problematic driver for a successful upgrade.
    If you need the software > uninstall it > reinstall

    See if you can run setupdiag now by clicking on this link:
    https://docs.microsoft.com/en-us/win...rade/setupdiag

    Code:
    aksfridge.sys	AksFridge driver (Aladdin security products)	http://www.aladdin.co.il/support/default.aspx
      My Computer


  5. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #5

    Ickier said:
    Update: I was able to display SetupDiag.exe logs with notepad and saw a line at point of fail that mentioned aksfridge.sys so I placed an “X” in the file name so the system couldn’t find it at start up (and I could find it later)
    You might take note whatever is using that file will probably not work until you rename it back to the original file name. This is one of those instances where the update may get blamed for something it didn't do.

    FYI.... What is aksfridge?
      My Computers


 

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