Clean install has gone wrong

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  1. Posts : 6
    Windows OS 10
       #1

    Clean install has gone wrong


    My laptop had these specs
    Processor Intel i5-5200 CPU @2.20 GHz,
    Ram 8.0 GB
    Local Disk 464 GB 78 GG free
    Windows 10 - not sure of the exact version
    It was slow so I paid someone to replace the disk with a 1TB SSD one.
    No good.
    So I did a clean install and it didn't work.
    Now I can't even turn it on.

    The technician says buy new ram and it might fix it. I am a little concerned about throwing more money at something that might never work. Any thoughts?

    Clean install has gone wrong-49778392926_a5dce62054_c.jpg
      My Computer


  2. Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, what is the laptop model? How old is it?

    Here's how:
    Clean Install Windows 10

    One mistake some users make is not deleting ALL existing O/S partitions. When you did the clean install, did you do that? (Around step 14).

    Where did you get your Win 10 installation medium from?

    The tutorial provides links for that- use the MS media creation tool (in your case that would have to be using a different Win 10 PC using the same base language).

    History: (posters often omit this)

    Prior to this,
    - was the laptop working ok (apart from being slow)?
    - was it running Win 10 - or some other O/S ?

    Please not that the most significant benefit you will notice in using a SSD rather than a HDD is the faster boot time (say 12-13s to lock screen with a cold boot).

    Other than truly disk intensive things like, say, disk imaging- which most tenforums members tirelessly recommend be used routinely- you will not notice much difference in normal use.
      My Computers


  3. Posts : 6
    Windows OS 10
    Thread Starter
       #3

    dalchina said:
    Hi, what is the laptop model? How old is it?

    Here's how:
    Clean Install Windows 10

    One mistake some users make is not deleting ALL existing O/S partitions. When you did the clean install, did you do that? (Around step 14).

    Where did you get your Win 10 installation medium from?

    The tutorial provides links for that- use the MS media creation tool (in your case that would have to be using a different Win 10 PC using the same base language and x64 if yours will be x64).

    History: (posters often omit this)

    Prior to this,
    - was the laptop working ok?
    - was it running Win 10 - or some other O/S ?
    It was running Win 10 but very slow hence the desire to clean install.
    What I did was download the tool from
    https://support.microsoft.com/en-gb/...s-10-reinstall
    and followed the instructions.
      My Computer


  4. Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Again, what is the laptop model? How old is it?

    Again, please confirm you clean installed to unallocated space.

    Background: Have performed a clean install successfully before?

    Thanks.
      My Computers


  5. Posts : 2,487
    Windows 10 Home, 64-bit
       #5

    Clarify:

    Did it EVER run OK AFTER the technician changed to the SSD drive?

    You say "no good" after the SSD swap. Meaning what exactly? It wouldn't even boot? It booted, but ran no faster than with the original drive? Something else?

    More detail needed.
      My Computer


  6. Posts : 6
    Windows OS 10
    Thread Starter
       #6

    dalchina said:
    Again, what is the laptop model? How old is it?

    Again, please confirm you clean installed to unallocated space.

    Background: Have performed a clean install successfully before?

    Thanks.
    I have never done this before, which probably show

    I followed these instructions
    "
    On a working PC, go to the Microsoft software download website and select Download tool now.
    When the download is complete, open the tool from your desktop, and then select Yes when asked if you’d like to allow the app to make changes to your device.
    When the Windows 10 Setup guide appears, accept the license terms and agreements.
    Select Create installation media (USB flash drive, DVD, or ISO file) for another PC, and then select Next.
    Choose a language, edition, and architecture (64-bit or 32-bit), and then select Next.
    Select USB flash drive, and then select Next.
    Follow the steps to create installation media, and then select Finish."
    However I don't remember seeing 3, it just errored and then it got stuck

    The model is Dell Inspiron 15 3000 Series.

    - - - Updated - - -

    ignatzatsonic said:
    Clarify:

    Did it EVER run OK AFTER the technician changed to the SSD drive?

    You say "no good" after the SSD swap. Meaning what exactly? It wouldn't even boot? It booted, but ran no faster than with the original drive? Something else?

    More detail needed.
    Sorry for the lack of detail. It would be boot with the new SSD but was very slow - not useable.
      My Computer


  7. Posts : 2,487
    Windows 10 Home, 64-bit
       #7

    If it was SLOWER with the SSD than with the old drive, I'd begin to wonder about the qualifications and trustworthiness of your so-called "technician".

    Do you have any particular reason to think he is semi-reliable?

    Do you still have 8 GB of RAM?

    How much free space do you currently show on this new SSD?

    Provide details on the SSD: new? brand and model number?

    The Intel 5200 is about 5 years old and was never a speed demon, but you should certainly see some boot speed improvement with an SSD. Did you notice that at all?
      My Computer


  8. Posts : 6
    Windows OS 10
    Thread Starter
       #8

    ignatzatsonic said:
    If it was SLOWER with the SSD than with the old drive, I'd begin to wonder about the qualifications and trustworthiness of your so-called "technician".

    Do you have any particular reason to think he is semi-reliable?

    Do you still have 8 GB of RAM?

    How much free space do you currently show on this new SSD?

    Provide details on the SSD: new? brand and model number?

    The Intel 5200 is about 5 years old and was never a speed demon, but you should certainly see some boot speed improvement with an SSD. Did you notice that at all?
    Sorry with the SSD it was faster than before but still very slow (before it was useless- not sure why, I had done a reinstall but not clean install at Christmas but it was still slow).
    This person who did it has been doing IT support for years so I assume he know what he is doing.
      My Computer


  9. Posts : 2,487
    Windows 10 Home, 64-bit
       #9

    It may have been slow originally for reasons ENTIRELY unrelated to your hard drive---so you wouldn't necessarily expect a new hard drive to improve anything. An SSD is not a cure-all.

    Reasons for slowness might be failing RAM or motherboard, virus or malware, or dozens of other things.

    Think back...............when did it last run well with the original drive?

    What tasks do you normally do with this machine and what are your primary 3 or 4 applications?

    You have to consider hardware problems unrelated to a hard drive.

    A clean install is not difficult. Review proper procedures on this web site and keep trying. If you repeatedly fail, that's indicative of hardware issues.

    What brand and model number SSD????

    Have you ever entered the BIOS settings on this machine to review RAM, hard drive, etc?
      My Computer


  10. Posts : 6
    Windows OS 10
    Thread Starter
       #10

    ignatzatsonic said:
    It may have been slow originally for reasons ENTIRELY unrelated to your hard drive---so you wouldn't necessarily expect a new hard drive to improve anything. An SSD is not a cure-all.

    Reasons for slowness might be failing RAM or motherboard, virus or malware, or dozens of other things.

    Think back...............when did it last run well with the original drive?

    What tasks do you normally do with this machine and what are your primary 3 or 4 applications?

    You have to consider hardware problems unrelated to a hard drive.

    A clean install is not difficult. Review proper procedures on this web site and keep trying. If you repeatedly fail, that's indicative of hardware issues.

    What brand and model number SSD????

    Have you ever entered the BIOS settings on this machine to review RAM, hard drive, etc?
    Thanks for that, I don't know the SSD brand. I haven't looked at the BIOS settings, I wonder if it might have some other problem and be a write off.
      My Computer


 

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