Windows 10: Requesting insight with issue upgrading to Windows 10. Solved

  1.    11 Aug 2015 #1

    Requesting insight with issue upgrading to Windows 10.


    Hello all,

    I had windows 10 icon but wanted to do a factory reset on my older PC before upgrading to start completely fresh (computer was having some issues).

    However, after factory reset, and doing ALL windows updates (including service pack 1) the icon has not reappeared.

    I have ran the windows update troubleshooter with no assistance. It says my version is not eligible (But it was prior to rest) and My computer needs updated (But I have done all - over 200 - windows updates).

    EDIT: My version of windows is Windows 7 Home Premium Service pack 1. - legitimatize version that came with a DELL PC.

    Do I have any options? Or anyone have any other tips I should try?

    Thank you!
      My ComputerSystem Spec

  2.    11 Aug 2015 #2

    Go to this MS site.

    https://www.microsoft.com/en-us/soft...load/windows10


    All the info for getting a copy of W10 and how to install is there
      My ComputerSystem Spec

  3.    11 Aug 2015 #3

    Thomas said: View Post
    Go to this MS site.

    https://www.microsoft.com/en-us/soft...load/windows10


    All the info for getting a copy of W10 and how to install is there
    Wonderful, its downloading now! Appreciate the help.
      My ComputerSystem Spec

  4.    11 Aug 2015 #4

    Your welcome

    Be sure to follow MS instructions.
      My ComputerSystem Spec


 

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