Can't upgrade HP 250g laptop

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  1. Posts : 9
    w7/w10
       #1

    Can't upgrade HP 250g laptop


    I tried multiple time to upgrade from w7 both online and from a window 10 disc. Like others gets most of the way through and fails.

    I created an image backup, just in case and thought about a fresh install. I extracted the windows 7 key and could use that when I install w10 on the formatted drive.

    So I'm just not sure the laptop will even run w10 and don't want to waste time trying to install it if it will never work.
      My Computer

  2. Samuria's Avatar
    Posts : 6,061
    windows 10
       #2

    That will run it just fine did you remove the protection in the bios I have simliar hp and had problems there were 2 setting for intel and hp security turned them off and it fine they seem to block even cloning
      My Computer

  3. Caledon Ken's Avatar
    Posts : 24,250
    Windows 10 Pro x64 Version 2004
       #3

    Additionally HP has that driveguard driver and it doesn't work in 10 nor does there seem to be a win 10 substitute. When the update can't handle drivers it can fail.

    I agree with Samuria it will run Win 10. I have three very old laptops, 13 years old, and they run 10. Two are HP.
      My Computer

  4. bobkn's Avatar
    Posts : 3,609
    Win 10 X64 Pro 21H1 19043.928
       #4

    There are many HP 250G models. I wonder which one "Ghost Rider" has?

    If HP has Win10 drivers for the laptop, that's ususally a favorable sign for Win10 support. It's not an absolute necessity, though.
      My Computers


  5. Posts : 9
    w7/w10
    Thread Starter
       #5

    Samuria said:
    That will run it just fine did you remove the protection in the bios I have simliar hp and had problems there were 2 setting for intel and hp security turned them off and it fine they seem to block even cloning
    Thanks for the responses. It's a HP 250 G3.
    These secuity switches sound like the culprit. Any info on how to find and turn them off?
      My Computer

  6. Caledon Ken's Avatar
    Posts : 24,250
    Windows 10 Pro x64 Version 2004
       #6

    These should be within your BIOS.

    You may see a security tab in BIOS or administration.

    Also look under Boot for anything like secure boot. Since you have 7 I don't think this setting was in use.


    If you want to try upgrade again review your list of programs and stuff you aren't using get rid of it. VPN's, printers, draw tools. Keep the ones you use. As well uninstall any and all AV, cleaners, privacy tools. You can install them when 10 is operational.
      My Computer


  7. Posts : 9
    w7/w10
    Thread Starter
       #7

    I just looked in the bios and under security there is just

    Administrator password
    Power on password

    I never set up a password
      My Computer

  8. Caledon Ken's Avatar
    Posts : 24,250
    Windows 10 Pro x64 Version 2004
       #8

    and don't.

    So that is not causing your update to fail.
      My Computer

  9. bobkn's Avatar
    Posts : 3,609
    Win 10 X64 Pro 21H1 19043.928
       #9

    Ghost Rider said:
    Thanks for the responses. It's a HP 250 G3.

    (snip)
    You appear to be good to go. https://support.hp.com/us-en/drivers...ook-pc/6732462
      My Computers


  10. Posts : 9
    w7/w10
    Thread Starter
       #10

    bobkn said:
    I need to update the bios. I'm updating it as I type.

    - - - Updated - - -

    Didn't work. When I saw a Jan 15 2020 bios update I thought for sure that was my issue.
      My Computer


 
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