Upgrade from win 7 to win 10 fails

  1. Posts : 1
    Win 7

    Upgrade from win 7 to win 10 fails

    I have tried upgrading my system from Windows 7 Ultimate to Windows 10. I downloaded the upgrade from this link:


    The upgrade gets approximately 90 to 95 percent installed, and errors out. Now every time I get the install new updates prompt from windows 7 I get the edit "can't install windows 10 updates"

    Is there a way to check for win 10 registry entries that are causing win 7 problems? In lieu of that, I would love to be able to upgrade to win 10.


      My Computer

  2. Posts : 38,332
    windows 10 professional version 1607 build 14393.969 64 bit

    Run setupdiag and post a share link into this thread:

    Run the DM log collector and upload results into this thread:
    BSOD - Posting Instructions

    Windows 10 - Test & Try with No Risk, No Install - Windows 7 Help Forums
    Upgrade to Windows 10 from Windows 7 for Free
    Clean Install Windows 10 Directly without having to Upgrade First

    This is an upgrade checklist: (modified for upgrading 7 to 10)

    Run through this check list before the next upgrade attempt:
    1) remove nonessential hardware
    USB devices
    portable optical drives (CD, DVD)
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    Any of these that have been done in the past week are not necessary to repeat:
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) update windows (have all recommended updates installed) and reboot after updates
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    7) List and uninstall all non-Microsoft firewall software
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    9) Run disk cleanup to clean temporary and system files
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    11) Consider placing the computer in clean startup:
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
    14) Consider making a free backup image:
    15) Test the drive:
    Crystal Disk standard edition:
      My Computer

  3. FreeBooter's Avatar
    Posts : 3,969
    Windows 10 Pro 64-bit

    Far as i know setupdiag runs on Windows 10 if this is the case then execute the batch script attached to my post and post the Logs.zip created by this batch script.
      My Computer

  4. Posts : 38,332
    windows 10 professional version 1607 build 14393.969 64 bit

    If setupdiag is unable to run on windows 7 look for these folders/files: (less than one week old)

    First download and install: voidtools



    For all steps in the prior post's checklist please post images into the thread:

    Take Screenshot in Windows 10

    How to Upload and Post Screenshots and Files at Ten Forums
      My Computer

  5. idgat's Avatar
    Posts : 906
    Windows 10 Pro

    Have you got access to all the software (and license numbers) that would permit re-installation of your whole system? If so, a clean install would be a better option.

    If you're concerned about wiping your existing drive/system, you could swap out the current drive for a new blank drive and install on that (Ideal opportunity to upgrade to an SSD if not already). If things go pear-shaped, you've always got the old dive to re-connect.

    If it works, get an external USB case for the old drive, and use that as a backup.
      My Computer

  6. AddRAM's Avatar
    Posts : 3,819
    Windows 10 Pro x64

    Install a new Samsung SSD and clean install W10, use your W7 key to activate 10.
      My Computers

  7. dalchina's Avatar
    Posts : 29,843
    Win 10 Pro (1903)

    @AddRAM's basic idea is a pretty good one. Why not put in a spare/cheap disk, and attempt to clean install Win 10 and see if it will even run?

    Or- can you find examples on the internet of your PC successfully running Win 10?

    No details of your PC posted.. how old is it? Model? Which edition of Windows did it come with? Drivers page?

    Have you ever been offered an upgrade to Win 10 via Windows Update? If not, this indicates MS deems your PC to be unsuitable. There is no guarantee of compatibility with either your existing hardware or installed programs.

    Manually upgrading bypasses those checks.

    90 to 95 percent installed, and errors out.
    - what was the precise error message?

    Now every time I get the install new updates prompt from windows 7 I get the edit "can't install windows 10 updates"
    This sounds odd.

    Please be aware that attempting to resolve upgrade failures is
    a. non-trivial
    b. most often fails
    c. can extend over days without useful outcome.

    You've been warned... sorry!
      My Computers

  8. AddRAM's Avatar
    Posts : 3,819
    Windows 10 Pro x64

    You have W7 Ultimate on that PC, I`d leave it alone. W7 Ultimate is pure gold.

    I have 2 W7 PC`s, one runs Home Premium, the other runs Pro, and they are still getting updates.

    Windows 7 is the best Operating System ever made, I love saying that
      My Computers


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