1.    10 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 5
    Windows7

    Windows10 keeps trying to update - how to avoid


    Hi,

    I had reserved my copy of Win10, but then revoked the reservation as I want to control the download and installation my self.
    But even after I revoked the reservation, well before Win10 was release, my laptop still seems to have downloaded the Win10 install files.

    Now it tries to update every day. Luckely it fails every time, with error code 80240020.

    But how can I get rid of this?

    I already removed the KB which installed the Win10 reservation tool. (KB3035583)
    Also the GWX directory is gone.

    Any ideas???
      My ComputerSystem Spec
  2.    10 Aug 2015 #2
    Join Date : Oct 2013
    Covington, Louisiana
    Posts : 735
    Windows 10 1703 Pro 64

    Open Windows Update and hide the Windows 10 update.

    Jim
      My ComputerSystem Spec
  3.    10 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 5
    Windows7
    Thread Starter

    Quote Originally Posted by Phone Man View Post
    Open Windows Update and hide the Windows 10 update.

    Jim
    Not possible. It's not listed among the available updates. Only when I go to "update history" is there a failed entry every day.
      My ComputerSystem Spec
  4.    10 Aug 2015 #4
    Join Date : Jul 2015
    Posts : 133
    Windows 10

    Click Start (or press Windows key + S for Windows 8.1 users)

    Type: view installed updates

    Hit Enter on your keyboard



    Look through the list for the KB3035583 and KB2976978 update.



    Right click each update and click Uninstall
      My ComputerSystem Spec
  5.    10 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 5
    Windows7
    Thread Starter

    As I mentioned at the start of this thread, KB3035583 is already unistalled and hidden.
    KB2976978 is not installed, as I am on Windows7.
      My ComputerSystem Spec
  6.    10 Aug 2015 #6
    Join Date : Jul 2015
    Posts : 133
    Windows 10
      My ComputerSystem Spec
  7.    12 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 5
    Windows7
    Thread Starter

    Quote Originally Posted by letmein View Post
    No, didn't help. Today got another line saying "Upgrade to Windows 10 Home" -> Failed
    in the update history.
      My ComputerSystem Spec
  8.    12 Aug 2015 #8
    Join Date : Jul 2015
    Posts : 133
    Windows 10

    If no one else responds with a solution you can contact Microsoft support ( Looks like your in Belgium ) https://www.microsoft.com/nl-be/contact.aspx
      My ComputerSystem Spec
  9.    25 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 5
    Windows7
    Thread Starter

    The solution mentioned in this thread has solved the issue:
    http://answers.microsoft.com/en-us/w...d-728b4081bfd3

    Plus all the other things I did (see above).
      My ComputerSystem Spec

 


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