Windows 10 update fail, error 0x800700003 - 0x2000d  

  1. Posts : 3
    Windows 7

    Windows 10 update fail, error 0x800700003 - 0x2000d

    I'm trying to upgrade from Windows 7 (Version 6.1.7601 Service Pack 1 Build 7601) to Windows 10 using the media creation tool 1909 but each time I try I get the error 0x800700003 - 0x2000d the installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation.

    I googled the problem and tried a few suggested solutions but nothing has worked so far. I tried to create a new user which was one suggestion, that did not work. I tried to also to reinstall a clean version of Windows 7 ( I have Windows 7 Home Premium disc) and when I do so I get a different error, 0x80070017, again I tried googling the problem but didn't find the solution.

    Tried using the WindowsUpdate.diagcab file to fix the problem, this also didn't work.

    Fwiw I get to the stage it asks what I want to keep, I choose to keep all files. At the next stage it reaches 100%, it then restarts the machine and reaches 28% of the update, then it stops working and reverts back to the old machine.

    I am able to install the update without keeping any files if that would fix the problem but concerned I may have problems if I choose to do that then it also doesn't work.

    I have three SSD's, all of which have 97gb+ free. I've unplugged all USB devices expect mouse and keyboard, all the drivers are upto date and I disabled my antivirus before the update.

    Any help would be really appreciated. Apologies if I've missed anything obvious, will provide any other information needed asap, thanks.

    - - - Updated - - -

    Checked another thread with this issue and not keeping any files seemed to be their solution. I can go ahead with this if it's the best suggested option, just concerned with the error with Windows 7 that I mentioned incase that doesn't work for me, thanks again, any input appreciated.
      My Computer

  2. Posts : 41,590
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Hi, some basics before @zbook comes along and asks for a mass of data..

    Please note that trying to resolve upgrade problems can be exceptionally time consuming and may not succeed.

    1. What is the exact model of your desktop?

    2. Please post a screenshot of your partitions using a 3rd party partition manager ensuring all text is visible.
    To post a screenshot please use the icon above your post 'Insert Image'

    3. Have you ever been offered an upgrade to Win 10 via Windows update? If not, MS deems your PC to be incompatible,

    4. Normal preparation includes:
    - uninstalling any 3rd party security programs (disabling may not be enough); disconnecting any disk other than your system disk; disconnecting unnecessary peripherals.

    -see this tutorial
    Upgrade to Windows 10
    Important notes
    Here's How:
    Then see sections:
    Get help with Windows 10 upgrade and installation errors - Windows Support
    Resolve Windows 10 upgrade errors

    These contain links leading to futher links- a lot of information.

    5. Please make sure your BIOS is fully up to date

    6. A detailed examination of the upgrade logs is needed.
    Please upload the relevant log files:

    7. Please run this MS tool and report the result: SetupDiag

    8. How much free space is there on C: ? You will need > 35Gb.

    9. Please do these basic checks and report the summary results:
    Run HDTune (free) Health and Error scan tabs
    Download HD Tune 2.55

    From an admin command and Powershell prompt run
    chkdsk c: /scan
    and if ok

    10. Are you using any encryption tools?

    I tried to also to reinstall a clean version of Windows 7 ( I have Windows 7 Home Premium disc)
    - was that to a different disk or the same disk? I.e. a clean install with no user profile, no programs installed?

    12. Note that this worked for one person with a similar error message (different number):

    1. Disabled ALL the windows features.

    2. Did a clean boot.

    3. Renamed migration folder as mentioned here (How to get the Windows 10 May 2019 Update version 1903)
    from HELP Please. Windows 10 1803 to 1903 (0x8007042B - 0x2000D)

    Finally- for now- how difficult would it be to clean install Win 10 (and reinstall programs, copy back personal data etc)?
    Last edited by dalchina; 14 Jan 2020 at 14:51.
      My Computers

  3. Posts : 3
    Windows 7
    Thread Starter

    Thanks a lot for this response dalchina, appreciate it. I haven't had time to address it yet but will do so and report back when possible, cheers.
      My Computer

  4. Posts : 40,991
    windows 10 professional version 1607 build 14393.969 64 bit

    There are log collectors used in another forum room.
    Please run DM and upload results into this thread:
    BSOD - Posting Instructions

    Run setupdiag > post a share link into this thread

    If you do not have important data then it is relatively easy to upgrade by performing a custom install.
    This involves restoring Windows old, and reinstalling drivers and applications.
    If you choose this method a tutorial can be provided.
      My Computer


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