Cannot upgrade Windows 10 from 1803 (Build 17134.1130) to 1909

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  1. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #21

    HI,
    Have you tried to remove all but the last system restore points/ shadow copies win-10 has created over time also cleaned up temp files/...
    Optimize disk/....

    Have you looked at C drive contents for prior windows.old folders ?
      My Computers


  2. Posts : 56,795
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #22

    The OP has been asked several times to remove the cracked software from his machine and submit new logs. As yet, this has not happened. No further discussion should be occurring until this is resolved.
      My Computers


  3. Posts : 23
    Windows 10 (64bit)
    Thread Starter
       #23

    zbook said:
    Please fix the piracy/crack for techsmith.com

    Then upload a new V2 that is clean so that members can troubleshoot.
    I have uploaded a fresh set of logs now - I went through the files contained in the previous one and spotted what you were referring to and removed it from the hosts file, making sure whatever it was was fully removed from my system.

    ThrashZone said:
    Hi,
    Yes way too little space on C disk
    You need system image space plus windows.old space
    I'd guess about 35gb's
    I'd just get a 860 evo 500gb things are dirt cheap 80.us and system image your current install onto it or clone if you wish too instead.
    Robot Check
    I've juggled a few things around and I now have 58.7GB - that should be plenty now, right?

    Honestly, I wish I had that kind of disposable income right now..!

    bloodyskullz said:
    https://support.microsoft.com/en-ca/...date-assistant

    Did you try that? When I failed to install 1809 before I moved to 1903, that what I had to use for it to work which was a giant pain in the arse.
    Oh, Media Creation Tool? I have indeed

    ThrashZone said:
    HI,
    Have you tried to remove all but the last system restore points/ shadow copies win-10 has created over time also cleaned up temp files/...
    Optimize disk/....

    Have you looked at C drive contents for prior windows.old folders ?
    I've removed all restore points/shadow copies, done multiple CCleaner/Disk Cleanup passes and also removed files manually.

    There are no windows.old folders present anymore.

    f14tomcat said:
    The OP has been asked several times to remove the cracked software from his machine and submit new logs. As yet, this has not happened. No further discussion should be occurring until this is resolved.
    Duly noted, and I hope this post and my updated logs are welcome :)

    - - - Updated - - -

    Please let me know if I should attempt again - my trigger finger is itching..!
    Cannot upgrade Windows 10 from 1803 (Build 17134.1130) to 1909 Attached Files
      My Computer


  4. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #24

    Hi,
    You should be all set 50gb's is plenty of room for the 1909 update.
    After updating to 1909 be sure to rid yourself of the new windows.old folder and be aware your ssd will slow down if you fill it up again !
      My Computers


  5. Posts : 42,519
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #25

    Please note you're welcome to try again, and you might be lucky. But bear in mind the errors in your logs have not been addressed, so something may catch you out.

    zbook has not yet commented on the uploaded data, but such comment awaits a new set to be uploaded.

    It can be best to choose not to accept updates during the upgrade: this reduces the chance of failure.

    As ever, make sure you have a current disk image before commencing, just in case.
      My Computers


  6. Posts : 41,323
    windows 10 professional version 1607 build 14393.969 64 bit
       #26

    Thank you for complying with rule #4.

    1) Make a new restore point:
    Create System Restore Point in Windows 10

    2) Download a Windows 10 iso 1803 to the desktop:

    Windows Download - #1 Windows ISO Download Source
    Microsoft Windows and Office ISO Download Tool
    TechBench by WZT (v4.1.1)

    3) Place the computer into clean boot:

    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com...indows-10.aspx
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    4) Perform an in place upgrade repair with the same Windows version: 1803 while in clean boot

    5) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of

    6) Download and install Minitool Partition Wizard > post an image of the results into this thread
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com

    7) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

    8) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    9) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    10) Find this driver on the computer and see whether it can be uninstalled or whether there is a replacement:

    Code:
    PcaSp60.sys	PCAUSA Rawether NDIS 6 SPR Protocol Driver (AMD64)	http://www.pcausa.com/support/default.htm
    Code:
    Event[69]:
      Log Name: System
      Source: Service Control Manager
      Date: 2020-01-05T16:26:17.771
      Event ID: 7000
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: liquidBorn-PC
      Description: 
    The PCASp60 NDIS Protocol Driver service failed to start due to the following error: 
    Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
      My Computer


  7. Posts : 23
    Windows 10 (64bit)
    Thread Starter
       #27

    dalchina said:
    Please note you're welcome to try again, and you might be lucky. But bear in mind the errors in your logs have not been addressed, so something may catch you out.

    zbook has not yet commented on the uploaded data, but such comment awaits a new set to be uploaded.

    It can be best to choose not to accept updates during the upgrade: this reduces the chance of failure.

    As ever, make sure you have a current disk image before commencing, just in case.
    I'll wait 'till comments have been made, and err on the side of caution - I attached updated logs to my previous post for zbook :)
      My Computer


  8. Posts : 8
    10
       #28

    What I posted was not the media created tool, its a program to help with the upgrade process to new versions of windows. Did you attempt the upgrade assistant?
      My Computer


  9. Posts : 23
    Windows 10 (64bit)
    Thread Starter
       #29

    bloodyskullz said:
    What I posted was not the media created tool, its a program to help with the upgrade process to new versions of windows. Did you attempt the upgrade assistant?
    Ah, my bad, I'll try that next.

    So I tried again with the 1909 ISO - no joy (see Logs_ISO.zip)

    Then I tried again via Windows Update (there was a Defender update apparently queued too, 'Pending install') and was lulled into a false sense of security with a Restart notification in the Action Centre, and Update-related messages on the logoff screen. PC restarted twice (BIOS > Windows Logo > BIOS > Windows Logo > ogon screen. Checking winver shows I'm still on 1803. (see Logs_WUattempt1.zip).

    Windows Update says it failed with 0x8007023e and that I can try again, which I'm just in the middle of doing now.

    If this isn't successful I'll try the Assistant.
      My Computer


  10. Posts : 41,323
    windows 10 professional version 1607 build 14393.969 64 bit
       #30

    Code:
    0x8007023E - 0x60016
    Code:
    MSG_INSTALLUI_SWITCH_TO_ERROR_PAGE

    What are the drive encryption software in use?

    What is the status of bitlocker?
      My Computer


 

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