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  1.    10 Aug 2015 #51
    Join Date : Jul 2015
    Posts : 9,128
    Windows 10 Pro

    Quote Originally Posted by DavidY View Post
    Assuming this means the laptop came with 'Windows 8.1 with Bing' then the approach suggested here won't work:

    .. because (unless they've changed it recently), you can't download Windows 8.1 with Bing, and the embedded key in the laptop motherboard won't work with regular Windows 8.1.
    There are those of us that have Windows 8.1 install media with the keys for that Windows 8.1 media which can be used - you just have to have the knowledge how to enter the key manually and activate using slmgr commands.

    I too would be more than happy to help out the OP if he sends the Netbook to me. If I can't fix it, I'll send it back on my own dime. If I fix it, you pay me for shipping it back.
      My ComputerSystem Spec
  2.    10 Aug 2015 #52
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by NavyLCDR View Post
    There are those of us that have Windows 8.1 install media with the keys for that Windows 8.1 media which can be used - you just have to have the knowledge how to enter the key manually and activate using slmgr commands.
    Sorry I didn't mean to suggest it wouldn't be fixable by folk who have access to the Windows 8.1 with Bing media and/or spare product keys.

    But whereas the approach in the tutorial mentioned by Ztruker would allow most members of the public to re-install Windows 8.1 (not With Bing) themselves without needing something from Microsoft, the 'with Bing' edition puts it out of the reach of what most people can do themselves. (Happy to be corrected on that if I'm wrong.)
      My ComputerSystem Spec
  3.    10 Aug 2015 #53
    Join Date : Jul 2015
    Posts : 9,128
    Windows 10 Pro

    Quote Originally Posted by DavidY View Post
    But whereas the approach in the tutorial mentioned by Ztruker would allow most members of the public to re-install Windows 8.1 (not With Bing) themselves without needing something from Microsoft, the 'with Bing' edition puts it out of the reach of what most people can do themselves. (Happy to be corrected on that if I'm wrong.)
    According to this:
    Download Windows 8.1 ISOs, Legally Free from Microsoft | PCsteps.com

    Windows 8.1 with Bing is just the single language addition.

    I can't verify this because I don't have a Windows with Bing 'puter. If someone were to send me a "destroyed" Windows with Bing netbook, I could try it out :-).
      My ComputerSystem Spec
  4.    10 Aug 2015 #54
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by NavyLCDR View Post
    According to this:
    Download Windows 8.1 ISOs, Legally Free from Microsoft | PCsteps.com

    Windows 8.1 with Bing is just the single language addition.

    I can't verify this because I don't have a Windows with Bing 'puter. If someone were to send me a "destroyed" Windows with Bing netbook, I could try it out :-).
    Ah I didn't know that - it's good info if it's correct.

    As it happens I do have a '8.1 with Bing' device. (Well, I did until I put Win 10 on it.)

    But I might take a backup, wipe Windows 10 and give it a go at some point just to see what happens.
      My ComputerSystem Spec
  5.    10 Aug 2015 #55
    Join Date : Oct 2014
    Posts : 925
    Windows 8.1, Win10Pro

    Quote Originally Posted by NavyLCDR View Post
    Trashed your laptop as in physically broke it or just screwed up the software on the hard drive that can be fixed with re-installing the original Windows that came from the manufacturer via USB/DVD?
    The second, not the fist.

    And, BTW, I spend the morning on the HP Support forums and I feel better now (I guess) because I saw post after post after post with folks ending up just like me after attempting to update their HP laptops to Win10.

    So, maybe it's something that affects the HP OEM devices more than others.
      My ComputerSystem Spec
  6.    10 Aug 2015 #56
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by NavyLCDR View Post
    According to this:
    Download Windows 8.1 ISOs, Legally Free from Microsoft | PCsteps.com

    Windows 8.1 with Bing is just the single language addition.

    I can't verify this because I don't have a Windows with Bing 'puter. If someone were to send me a "destroyed" Windows with Bing netbook, I could try it out :-).
    According to the Microsoft webpage referenced in that article:
    http://windows.microsoft.com/en-us/w...-refresh-media

    If you're running Windows 8.1 with Bing, contact your device manufacturer for info on how to get installation media for your edition of Windows.
    It's not clear why they'd say that if it was a straightforward as downloading the Single Language edition. I might give it a go at some point, but I don't hold out too much hope.
      My ComputerSystem Spec
  7.    11 Aug 2015 #57
    Join Date : May 2015
    Posts : 1,623
    Win 10 X64 Pro 15063

    Quote Originally Posted by Unsatisfied View Post
    It's not bad. It's brand new.
    Reading back over the thread, I have an obvious question:

    You weren't able to boot the notebook from a USB flash drive to re-install an OS.

    You have access to another machine, your father's.

    Can you boot that PC from the USB flash drive? (Don't run the installer or do anything beyond simply booting the PC from the flash drive.) That would check whether what you have is, in fact, a bootable USB drive.

    It's be better if you could have a PC savvy friend do that check. That would spare you and your father from any worries about messing up his PC.
      My ComputerSystem Spec
  8.    11 Aug 2015 #58
    Join Date : Jul 2015
    Posts : 9,128
    Windows 10 Pro

    Quote Originally Posted by DavidY View Post
    Ah I didn't know that - it's good info if it's correct.

    As it happens I do have a '8.1 with Bing' device. (Well, I did until I put Win 10 on it.)

    But I might take a backup, wipe Windows 10 and give it a go at some point just to see what happens.
    Do you still have access to the Windows with Bing product key? Try running showkey and see what it says about your product keys. It should read the Windows with Bing product key from the bios. If it was on a printed label, you can type it into showkey and see what version it attributes it to.
      My ComputerSystem Spec
  9.    11 Aug 2015 #59
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by NavyLCDR View Post
    Do you still have access to the Windows with Bing product key? Try running showkey and see what it says about your product keys. It should read the Windows with Bing product key from the bios. If it was on a printed label, you can type it into showkey and see what version it attributes it to.
    Yeah I'd saved it with showkey at some point in the past.

    It says the Edition is: Win 8.1 RTM CoreConnected OEM:DM
      My ComputerSystem Spec
  10.    11 Aug 2015 #60
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    I wonder what the OP is doing at this point. I hope he got help.
      My ComputerSystem Spec

 
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