Windows 10: Windows 10 Free Upgrade DESTROYED my brand new Notebook PC

Page 5 of 7 FirstFirst ... 34567 LastLast
  1.    10 Aug 2015 #41

    Rudy Mas said: View Post
    The BIOS/UEFI has nothing to do with an OS installed or not. This is hardware related and you should be able to access it by pressing <DEL> the moment you power on your netbook.

    If you can't access the BIOS, it means it's been corrupted and it has to be installed again.

    I don't know ASUS systems well enough to give you the correct information how to do it, but the ASUS helpdesk should be able to help you with it. Worst case, you have to send it to them, so they can do it.

    But I'm sure ASUS must have an easy recovery system in place to flash a BIOS.

    I am unable to access anything. The keys do not cause anything to happen.
      My ComputerSystem Spec

  2.    10 Aug 2015 #42

    Unsatisfied said: View Post
    I am unable to access anything. The keys do not cause anything to happen.
    Then there is something wrong with you BIOS/UEFI.

    You will need to contact ASUS to fix this. With some devices there is an option to do it yourself, with others you need to send it to the manufacturer to get it fixed.
      My ComputerSystem Spec

  3.    10 Aug 2015 #43

    This is not the only case!! A lot of laptops with SSD drives lose the complete content of the system drive on the upgrade to Windows 10. It is a bug in the MS upgrade software . If you install Windows 10 clean (no upgrade) verything goes OK. But from there there is no way to activivation, not even with a legal windows 7 or 8 key!!!!! Microsoft must know about this problem because it is widely discussed on forums. But until now there is no respons from Microsoft!! also see: Missing operating system - Windows 10 Forums What happens if I update a laptop manually?
      My ComputerSystem Spec

  4.    10 Aug 2015 #44

    pvbers said: View Post
    This is not the only case!! A lot of laptops with SSD drives lose the complete content of the system drive on the upgrade to Windows 10. It is a bug in the MS upgrade software . If you install Windows 10 clean (no upgrade) verything goes OK. But from there there is no way to activivation, not even with a legal windows 7 or 8 key!!!!! Microsoft must know about this problem because it is widely discussed on forums. But until now there is no respons from Microsoft!! also see: Missing operating system - Windows 10 Forums What happens if I update a laptop manually?
    Honestly,. I have never heard of installing/upgrading an OS doing this kind of damage before. And the way it's set up you have to do an upgrade/activate before you can do a clean instillation.
      My ComputerSystem Spec

  5.    10 Aug 2015 #45

    I contacted Asus about my tablet that got bricked while trying to install an earlier beta of Windows 10, and they said I could send the device back to them and have it re-imaged. In the case of the tablet, that was the only option. I can't imagine they wouldn't offer to do the same for a netbook.
      My ComputerSystem Spec

  6.    10 Aug 2015 #46

    Mansome said: View Post
    Almost all issues I have seen with bad upgrades have been due to people not doing proper maintenance of their PC prior to the upgrade. Usually its cross linked files because the system has not had chkdsk run on the system probably ever. Or they have not done sfc /scannow to check and fix system files prior to the upgrade or probably ever.
    If either of these "problems" would cause an upgrade to fail, then any halfway-decent Upgrade tool would check for these AHEAD OF TIME! If it found these problems, and could not fix them, it would display an error message, stop the upgrade, and return the machine to its original state -- not just keep charging ahead and trash the PC! BTW, I checked BOTH of these on my laptop and BOTH came back with no problems -- and the upgrade still trashed my laptop.
    ... just burn or create a usb with Windows 8.1 using the media tool for that, upgrade to Windows 10 after 8.1 is installed by using that media creations tool for Windows 10. At that point you start reinstalling apps. Everything should be good at that point.
    I did just that, for a second pass, and it STILL trashed my laptop.
      My ComputerSystem Spec

  7.    10 Aug 2015 #47

    Mark Phelps said: View Post
    I did just that, for a second pass, and it STILL trashed my laptop.
    Trashed your laptop as in physically broke it or just screwed up the software on the hard drive that can be fixed with re-installing the original Windows that came from the manufacturer via USB/DVD?
      My ComputerSystem Spec

  8.    10 Aug 2015 #48

    @Unsatisfied: I'd be happy to take a look at the system if you want to ship it to me. PM me if interested.
      My ComputerSystem Spec

  9.    10 Aug 2015 #49

    Microsoft was the first company I contacted...
    Staples however is the one that called it an empty box.
    It's not bad. It's brand new.
    I tried to phone them again earlier this afternoon and spent a total of five hours on hold...
    Delightful, just delightful.
      My ComputerSystem Spec

  10.    10 Aug 2015 #50

    Unsatisfied said: View Post
    BunnyJ - Model is X205TA-BING-FD0158
    Assuming this means the laptop came with 'Windows 8.1 with Bing' then the approach suggested here won't work:
    Ztruker said: View Post
    Download a Windows 8.1 ISO, create a install flash drive and install Windows 8.1.

    Windows 8 and Windows 8.1 ISO - Download or Create
    .. because (unless they've changed it recently), you can't download Windows 8.1 with Bing, and the embedded key in the laptop motherboard won't work with regular Windows 8.1.
      My ComputerSystem Spec


 
Page 5 of 7 FirstFirst ... 34567 LastLast

Related Threads
Microsoft Windows 10 free upgrade: five questions answered | Technology | The Guardian "I read somewhere that the free upgrade to Windows 10 will expire after one year and that the user will then have to pay for the upgrade. Is this so?...
Solved Windows 10 free upgrade key in Windows Updates and Activation
Hi all. Just upgraded two pc, first one was upgraded from windows 7, second one from windows 8.1. After activation I was thinking to do clean install but I have realised that keys from both machines are the same. Is that OK?
If the rumors are correct that MS are thinking of merging WinRT and WindowsPhone OS's; and possibly forking that away from the more classicly-minded Desktop PC OS for Windows 9; shouldn't they reuse the Windows Mobile brand for their phone/tablet...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:08.
Find Us