Windows 10 won't accept Product Key from Arvato supplied Windows 8 Pro

  1. Posts : 3
    Windows 8.1

    Windows 10 won't accept Product Key from Arvato supplied Windows 8 Pro

    I purchased the $40 Cdn copy of Windows 8 Pro that Microsoft offered when 8 first was coming out. It was fulfilled by Arvato Digital Services, a company that Microsoft uses for these purposes. That product key activated fine and was upgraded to Windows 8.1

    I am now trying to upgrade to Windows 10 and it refuses to accept the product key I was supplied. I tried to back out of the install and even with the memory stick removed it still tries to continue the install. I've tried both a clean install and an upgrade and it keeps rejecting the product key.

    Has anyone run into this before and if so what might be the fix?
      My Computer

  2. Posts : 83
    windows 7

    You must do the upgrade first - do not put any key in at all. Hit the bypass [skip]. If your 8.1 is activated then sometime after you get 10 installed it will activate . Once that gets activated you can then do a clean install. The license will be tied to your computer hardware.
      My Computer

  3. Posts : 62

    Upgrade 8.1 first. It should activate - check to make sure. Then clean install. Do not enter a product key click skip.
      My Computer

  4. Posts : 3,865
    Windows 3.1 to Windows 10

    run the setup.exe from within your current windows 8.1 OS to perform an UPGRADE
      My Computer

  5. Posts : 3
    Windows 8.1
    Thread Starter

    This computer has had 8 and then 8.1 running on it since both were released. I did not get the upgrade to Windows 10 icon on any of my 7 computers, so I downloaded the Win 10 installer packages and wrote them to memory sticks using Microsoft's Media Creation Tool. I have used this USB memory stick installer to run the upgrade on 4 of my computers without a problem, but on this computer, the only one with the $40 Windows Pro Arvato supplied Windows 8 package, I have this problem. When I try to install it wants the product key but then says it can't validate it.
      My Computer

  6. Posts : 3,865
    Windows 3.1 to Windows 10

    verify it is Pro and not Home
    Only other reason, can think of why asking for key and not activating upgrade..

    Pro download - Pro upgrade
    Home download - Home upgrade

    Here is the MS download for the retail version (contain both Home and Pro - unlike media tool, that only downloads either, or)
      My Computer

  7. Posts : 3
    Windows 8.1
    Thread Starter

    After 3 restarts without the memory stick it went back into setup and continued without asking for validation. It is just in the final stages now of finishing up. I checked System and it shows Windows 10 Pro and it is activated. Haven't seen anything like this on any other install. I wonder if it was whatever mechanism MS uses to validate keys went down for a while? At any rate, it seems to be fine now. Thanks for assistance.
      My Computer

  8. Posts : 3,865
    Windows 3.1 to Windows 10

    Very Good..
      My Computer


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