1.    09 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 3
    Windows 8.1

    Windows 10 won't accept Product Key from Arvato supplied Windows 8 Pro


    I purchased the $40 Cdn copy of Windows 8 Pro that Microsoft offered when 8 first was coming out. It was fulfilled by Arvato Digital Services, a company that Microsoft uses for these purposes. That product key activated fine and was upgraded to Windows 8.1

    I am now trying to upgrade to Windows 10 and it refuses to accept the product key I was supplied. I tried to back out of the install and even with the memory stick removed it still tries to continue the install. I've tried both a clean install and an upgrade and it keeps rejecting the product key.

    Has anyone run into this before and if so what might be the fix?
    Thanks.
      My ComputerSystem Spec
  2.    09 Aug 2015 #2
    Join Date : Mar 2015
    Posts : 83
    windows 7

    You must do the upgrade first - do not put any key in at all. Hit the bypass [skip]. If your 8.1 is activated then sometime after you get 10 installed it will activate . Once that gets activated you can then do a clean install. The license will be tied to your computer hardware.
    Jim
      My ComputerSystem Spec
  3.    09 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 62
    10

    Upgrade 8.1 first. It should activate - check to make sure. Then clean install. Do not enter a product key click skip.
      My ComputerSystem Spec
  4.    09 Aug 2015 #4
    Join Date : Jun 2015
    Posts : 1,878
    Windows 3.1 to Windows 10

    run the setup.exe from within your current windows 8.1 OS to perform an UPGRADE
      My ComputerSystem Spec
  5.    09 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 3
    Windows 8.1
    Thread Starter

    This computer has had 8 and then 8.1 running on it since both were released. I did not get the upgrade to Windows 10 icon on any of my 7 computers, so I downloaded the Win 10 installer packages and wrote them to memory sticks using Microsoft's Media Creation Tool. I have used this USB memory stick installer to run the upgrade on 4 of my computers without a problem, but on this computer, the only one with the $40 Windows Pro Arvato supplied Windows 8 package, I have this problem. When I try to install it wants the product key but then says it can't validate it.
      My ComputerSystem Spec
  6.    09 Aug 2015 #6
    Join Date : Jun 2015
    Posts : 1,878
    Windows 3.1 to Windows 10

    verify it is Pro and not Home
    Only other reason, can think of why asking for key and not activating upgrade..

    Pro download - Pro upgrade
    Home download - Home upgrade

    Here is the MS download for the retail version (contain both Home and Pro - unlike media tool, that only downloads either, or)
    http://www.microsoft.com/en-us/softw...load/techbench
      My ComputerSystem Spec
  7.    09 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 3
    Windows 8.1
    Thread Starter

    After 3 restarts without the memory stick it went back into setup and continued without asking for validation. It is just in the final stages now of finishing up. I checked System and it shows Windows 10 Pro and it is activated. Haven't seen anything like this on any other install. I wonder if it was whatever mechanism MS uses to validate keys went down for a while? At any rate, it seems to be fine now. Thanks for assistance.
      My ComputerSystem Spec
  8.    09 Aug 2015 #8
    Join Date : Jun 2015
    Posts : 1,878
    Windows 3.1 to Windows 10

    Very Good..
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Windows 10 not accepting my product key from Windows 7 (0x004f050)
I upgraded my Windows 7 by running the ISO setup from a USB stick. The upgrade was no problem, but after some days using Windows 10 and having some driver issues, I decided to do a clean install. I booted from the USB stick, and when I was asked for...
Windows Updates and Activation
Solved Windows 10 Product Key?
First off, I know I don't need one to upgrade. However, at some future time I may want to wipe my PC and re-install, perhaps with a new motherboard, and I really don't want to go via Windows 7 if possible. Although I can't get my copy to...
Windows Updates and Activation
Windows 10 product key?
I want to clean install Windows 10 on my HTPC and remain an insider. Will it ask for a product key? Can I use my 8.1 product key? I found an ISO that I am going to try so that I don't have to install 8.1 and 1,000 updates.
Installation and Upgrade
Mobile Accept payments on the go with PayPal Here on Windows Phone
Source: Accept payments on the go with PayPal Here on Windows Phone
Windows 10 News
Transferring from DSLR to Windows, "Data supplied is of wrong type."
I am trying to copy files from my Nikon D3100's memory card to my PC's (Windows 10 TP) hard drive but I get, "Data supplied is of wrong type." 14252 Any ideas?
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:24.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums