Windows 10 upgrade fails on Windows 7 PC

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  1. Posts : 463
    Windows 10 Home and Pro

    If you cannot find drivers for the new Windows 10 specifically from your device manufacturer (and GPU manufacturer if you have one installed), it is my own humble opinion that the system not be upgraded. Chances are the internal computer hardware was created specifically for older systems, and upgrading runs the risk of stability or speed issues in the future.

    The choice is yours, but my own experience tells me driver problems are a major headache personally.

    Is there anyone here who knows they have drivers provided by their computer/motherboard manufacturer online specific for Windows 10, but are still having issues upgrading? Because those people my have success following these tutorials on the old operating system before upgrading:
    DISM - Repair Windows 10 Image - Windows 10 Forums
    SFC Command - Run in Windows 10 - Windows 10 Forums
      My Computer

  2. Posts : 5
    windows 8.1 64bit

    win 10 asus failure

    davsom said:
    I have been trying to upgrade to Windows 10 from Windows 7 SP 1 on my Asus ET2701INKI without success. I have used three sources/methods: the downloaded ISO file, image of same burned on DVD, and from Windows Update. Except once, during the second reboot, a blue-gray screen (I think; I am color-blind) appears declaring a problem because of VIDEO MEMORY MANAGEMENT INTERNAL; a futile attempt is then made to recover the installation whereupon windows 7 is restored. When that was accomplished, a blue (?) box appeared with the error code 0xC190019-0x400017.
    After updating all my drivers and running a highly-rated Registry fixing program to no avail, I even went so far as to
    upgrade Windows 7 with a newly bought copy, after which the Windows 10 upgrade from the ISO download actually succeeded' but when I did an unrelated reboot, the same screen with the VIDEO MEMORY MANAGEMENT INTERNAL message appeared. Nothing worked to fix the problem; only turning off the machine and on again triggered a restoration to Windows 7.
    I have searched the web, called Asus for help to no avail. What little I found suggested doing the windows 10 install with Virus software uninstalled and all peripherals disconnected; both "remedies" I tried without success.

    Hi David, I have similar problem, upgrading would not work and it is always to do with the video card driver, must of downloaded 4 or 5 times. Decided on doing a dual boot eventually got one to work and I noticed the NVidia drivers hadn't loaded that's why it worked, I also found older NVidia drivers that worked, turned off all privacy and did what I found on the web to stop any updates happening. I installed antivirus, a couple of programs, everything working fine for a week until one day it said when I shut it down just making changes to computer in other words it had downloaded updates. Now it goes into a continuous boot loop I cant even get to safe mode I know with the updates its changed the graphics driver to the latest version which doesn't work with our system, this is microsofts fault by not allowing you to turn off updates and ASUS DONT WANT TO HELP and I bought this pc only 2 years ago brand new, asus could probably solve the problem but I think all these firms just want to make us buy new pc's. Microsoft has known through all their operating systems that there can be a lot of problems when doing updates (SO WHY FORCE IT ON PEOPLE ) and that's why you turn them off until you know that they are okay to install, some people can't afford to lose everything they have on their computer. i'm sure windows 10 is very good but there is somethings that need to be changed before we upgrade or they want us to just buy a new one , I paid 2300 for my ASUS and now really disgusted with them.

    UPDATE finally got into safe mode , checked graphics driver and yes Microsoft installed latest, so reinstalled old driver , there is an area were you can tick to stop ms drivers being added, so ticked that but other people have said that it doesn't work. so I also decided to connect with wifi instead of Ethernet and then tick restrict my connection so it only downloads the small necessary updates not the drivers as it thinks you have a limited connection, you can only do this in wifi and not the Ethernet connection another ms mistake. restarted windows 10 and all worked good, this is still not the answer and I still haven't been able to upgrade my 8.1 I have a few ideas up my sleeve but it is my main OS and don't have the time.
    Last edited by jeffadelaide; 17 Sep 2015 at 18:13.
      My Computer

  3. Posts : 6
    Windows 10

    Anyone resolved this yet?
      My Computer

  4. Posts : 5
    Windows 10 64bit
      My Computer

  5. Posts : 6
    Windows 10

    Thanks nossers - this seems to have solved it for me too. As per the link you provided, I downloadedthe "Intel INF Update Driver" file from ET2701INKI | All-in-One PCs | ASUS Global
    and installed. I then tried to upgrade to Windows 10 again. Frustratingly (to put it mildly), on reboot the same error and loop happened again!! After shouting and almost throwing the computer out the window, from within safemode I installed the INF file again and voila, it works! Two days now and after windows updates and multiple restarts, it's still working perfectly. Very pleased :)
      My Computer

  6. Posts : 6
    Windows 10

    Bad news. Major Windows update messed it up again. This time could not find a way to rectify. Luckily still had 2 days left to revert to Windows 8.1. Arghh!
      My Computer

  7. Posts : 2
    Windows 7 Pro

    I've instaled today the 02-10-2015 update driver for GeForce 640M.

    Let's see what happens..


    Still no go..
    Last edited by Tiago Fran; 01 Nov 2015 at 06:12.
      My Computer

  8. Posts : 34,992
    Win 10 Pro (1903) (2nd PC is 21H2)

    Pumpkin said:
    Bad news. Major Windows update messed it up again. This time could not find a way to rectify. Luckily still had 2 days left to revert to Windows 8.1. Arghh!
    Hi, if you want to stop MS replacing your older/later/different driver to the one MS thinks is good for you, please see:
    Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums

    more here:
    Stop Driver Updates in Windows 10 Pro? - Windows 10 Forums
      My Computers


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