Unable to upgrade windows 10 from 1803 to 1903, always stuck at 90%

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  1. Posts : 21
    Windows 10 Home
       #1

    Unable to upgrade windows 10 from 1803 to 1903, always stuck at 90%


    Hi Guys. I've been unable to update to 1903 version for months. Every time I initiate an update, or it does it automatically, it stops at 90% without any error message. It's stuck at 90% for hours ( 10 and more ).

    Over the last few months, I've tried:

    - Media creation tool
    - Updated drivers and BIOS
    - DISM
    - sfc /scannow
    - Windows Update/Upgrade Assistant, tried Windows In-Place-Upgrade as well
    - Stop Windows Update service, delete folder SoftwareDistribution from C:/Windows,
    - Delete catroot2 folder from C:/Windows/system32
    - Clear UEFI variables
    - Run Windows Update Troubleshooter
    - Disable antivirus
    - Tried a few different YouTube vids

    So far I have never had any troubles with the windows updates, that's the first time

    Can someone help me with this?
      My Computer


  2. Posts : 2,075
    Windows 10 Pro
       #2

    How did you use the MCT? Have you tried a clean install of the new 1909? I would backup any data and do a clean install of 1909.
      My Computer


  3. Posts : 21
    Windows 10 Home
    Thread Starter
       #3

    I used the MCT in both possible ways. First with the "Upgrade this PC now" function and when it failed, I downloaded the ISO file, mounted it and run it but again no success.
    I haven't tried a clean install of the new 1909, will this work. It didn't work with the 1903 version.
    I will give it a go tonight.
      My Computer


  4. Posts : 41,313
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    1) Uninstall bitdefender using the applicable uninstall tool:
    Uninstall Bitdefender
    How to uninstall Bitdefender from your Windows device

    2) Place the computer in clean boot:
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    3) Download Windows 10 iso to the desktop:
    https://www.microsoft.com/en-us/soft...load/windows10

    4) Perform an in place upgrade repair using the desktop iso:
    Repair Install Windows 10 with an In-place Upgrade

    5) If the upgrade is successful you are set

    6) If the upgrade fails then run setupdiag > post a share link into the thread using one drive, drop box, or google drive:
    https://docs.microsoft.com/en-us/win...rade/setupdiag
      My Computer


  5. Posts : 21
    Windows 10 Home
    Thread Starter
       #5

    I will try the above steps and will let you know.

    - - - Updated - - -

    After following the steps, the update has stuck again at 90% and after an hour I turned the laptop off and rolled back to the previous version.

    SetupDiag files are here:

    SetupDiag - Google Drive

    By the way, I have also Malwarebytes Premium installed but didn't uninstall it before I attempted the update of the windows.
      My Computer


  6. Posts : 41,313
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Code:
    [0xC1900101, 0x4000D]


    Download and install: Everything
    voidtools


    Post a share link for: C:$Windows.~BT\Sources\Panther



    There is a log collector used in another forum.
    Run each V2 and DM and upload results into this thread:
    BSOD - Posting Instructions




    Code
    0xC1900101 - 0x4000D


    Code:
    Cause
    A rollback occurred due to a driver configuration issue.
    Installation failed during the second boot phase while attempting the MIGRATE_DATA operation.
    
    
    This can occur due to incompatible drivers.
    	
    Mitigation
    
    Check supplemental rollback logs for a setupmem.dmp file, or event logs for any unexpected reboots or errors.
    Review the rollback log and determine the stop code.
    The rollback log is located in the C:$Windows.~BT\Sources\Panther folder. An example analysis is shown below. This example is not representative of all cases:
    Info SP Crash 0x0000007E detected
    Info SP Module name :
    Info SP Bugcheck parameter 1 : 0xFFFFFFFFC0000005
    Info SP Bugcheck parameter 2 : 0xFFFFF8015BC0036A
    Info SP Bugcheck parameter 3 : 0xFFFFD000E5D23728
    Info SP Bugcheck parameter 4 : 0xFFFFD000E5D22F40
    Info SP Cannot recover the system.
    Info SP Rollback: Showing splash window with restoring text: Restoring your previous version of Windows.
    
    
    Typically, there is a dump file for the crash to analyze. If you are not equipped to debug the dump, then attempt the following basic troubleshooting procedures:
    
        Make sure you have enough disk space.
        If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
        Try changing video adapters.
        Check with your hardware vendor for any BIOS updates.
        Disable BIOS memory options such as caching or shadowing.
      My Computer


  7. Posts : 21
    Windows 10 Home
    Thread Starter
       #7

    Thanks

    C:\$WINDOWS.~BT\Sources\Panther - Google Drive

    V2 - Google Drive

    3 files couldn't be uploaded in google drive from C:$Windows.~BT\Sources\Panther , folder Unattend GC as they are unreadable

    - - - Updated - - -

    DM log:

    DM - Google Drive
      My Computer


  8. Posts : 41,313
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) Sometimes there are problems in the bios that produce BSOD.

    The BIOS: American Megatrends Inc. X555LAB.603, 16/04/2019

    13) Please check to see if this is the most up to date version.

    14) To ensure that there are no improper bios settings please reset the bios.

    15) Create a brand new restore point.
    Create System Restore Point in Windows 10

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    16) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    17) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

    18) Read these links on Windows driver verifier: (learn how to use the reset and bootmode commands) (do not use the tool until it is communicated in the thread)

    19) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    20) Uninstall Malwarebytes using the applicable uninstall tool:
    https://downloads.malwarebytes.com/file/mb_clean

    21) Uninstall Superantispyware using the applicable uninstall tool:
    SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

    22) If possible uninstall Vbox

    23) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    24) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10
      My Computer


  9. Posts : 21
    Windows 10 Home
    Thread Starter
       #9

    Results from the first 9 steps:

    Microsoft Windows [Version 10.0.17134.1130]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1

    Image Version: 10.0.17134.1130

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1

    Image Version: 10.0.17134.1130

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is OS.

    Stage 1: Examining basic file system structure ...
    721408 file records processed.
    File verification completed.
    42447 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    46427 reparse records processed.
    895734 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    46427 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    87164 data files processed.
    CHKDSK is verifying Usn Journal...
    35665616 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    389475312 KB total disk space.
    127789044 KB in 430207 files.
    277564 KB in 87165 indexes.
    0 KB in bad sectors.
    849632 KB in use by the system.
    65536 KB occupied by the log file.
    260559072 KB available on disk.

    4096 bytes in each allocation unit.
    97368828 total allocation units on disk.
    65139768 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-N332R2I\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-N332R2I\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.

    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\WINDOWS\system32>

    - - - Updated - - -

    BIOS is the latest one: BIOS Version/Date American Megatrends Inc. X555LAB.603, 16/04/2019
      My Computer


  10. Posts : 41,313
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Please read these links on windows driver verifier: (learn how to use reset and bootmode commands) (do not use the tool until it is communicated in the thread)


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


 

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