Win7 to Win10 1809 Upgrade fails via LiveUSB

Page 1 of 2 12 LastLast

  1. Posts : 292
    Windows 10 Professional 64-bit
       #1

    Win7 to Win10 1809 Upgrade fails via LiveUSB


    Hi guys - back with a different problem on a different computer now. I guess I have absolutely no luck today...joy of joys.

    I'm now upgrading a second PC from Win7 to Win10 1809. I had tried a 1903 LiveUSB, but it failed with the error saying "This PC cannot be upgraded to Windows 10"....which I know is, of course, not true.

    SO....I tried to do what I did on the other PC I was working on earlier today, i.e. upgrade it to an older Win10 install (in this case 1809) and then upgrade it to 1903 from there.

    The problem is that this PC is failing to even upgrade from Win7 to Win10 1803. It gets pretty much the whole way there, then fails with this error:
    Win7 to Win10 1809 Upgrade fails via LiveUSB-20191111_032744.jpg

    I'd read it can sometimes be caused by security software, so I removed the install of AVG Free Antivirus that was on it, but to no avail. I also ran a Chkdsk on it which came up clean, and that has made no difference either.

    Anybody have a suggestion as to what I could try next?

    Cheers and thanks so much! :)
      My Computers


  2. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, please post full details of the target PC. (Speccy, Hwinfo can help)

    Not all PCs can be upgraded successfully.

    Please run the log collector used in the BSOD reporting section and upload the results as a zipped attachment.

    Please post a screenshot of your partitions using a 3rd party partition manager - not Disk Management.

    i.e. upgrade it to an older Win10 install (in this case 1809) and then upgrade it to 1903 from there.
    No need to do that if the PC is upgradable - go directly to 1903.

    Has Win 10 ever been offered on this?

    Thanks.

    Error message is
    0x8007001F – 0x20006, The installation failed in the SAFE_OS phase error during Replicate_OC operation.
    in text form so now is easy to copy and search.

    Meanwhile have a look at
    https://answers.microsoft.com/en-us/...4-49a24f5cb7cf
    - note the comment about the machine being old...

    Fix SAFE_OS phase error during Replicate_OC operation error

    https://www.thewindowsclub.com/windows-10-update-keeps-failing-0x8007001f-0x20006


    Please document what you try and post back with results.
    Last edited by dalchina; 11 Nov 2019 at 07:48.
      My Computers


  3. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    8007001f typically needs analysis of log files.
    That can be tedious and very time consuming.

    Routine troubleshooting steps can be performed to see whether there is a modification of the error code before viewing Panther logs.

    A backup plan is a reset save files (reinstall drivers and applications)



    Code:
    Code
    
    8007001F - 0x3000D
    
    
    Cause
    
    The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA operation.
    	
    Mitigation
    
    Analyze log files in order to determine the files or registry entries that are blocking data migration.
    
    This error can be due to a problem with user profiles. It can occur due to corrupt registry entries under HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList or invalid files in the \Users directory.
    
    Note: If a previous upgrade did not complete, invalid profiles might exist in the Windows.old\Users directory.
    
    To repair this error, ensure that deleted accounts are not still present in the Windows registry and that files under the \Users directory are valid. Delete the invalid files or user profiles that are causing this error. The specific files and profiles that are causing the error will be recorded in the Windows setup log files.
    Code
    
    8007001F - 0x4000D
    
    
    Cause
    
    General failure, a device attached to the system is not functioning.
    	
    Mitigation
    
    Analyze log files in order to determine the device that is not functioning properly. Disconnect, update, or replace the device.


    https://docs.microsoft.com/en-us/win...ion-procedures
      My Computer


  4. Posts : 292
    Windows 10 Professional 64-bit
    Thread Starter
       #4

    dalchina said:
    No need to do that if the PC is upgradable - go directly to 1903.
    It's not directly upgradable in this case. It SHOULD be, yes as it meets the requirements for Win10. Upgrading to 1903 directly gives me a 'This PC isn't supported' error. But the PC is supported as it meets the minimum requirements for Win10, so I tried doing what I've done before...upgrading to 1803 or 1809 and then upgrading to 1903 from there. Doing that eliminates the 'this is not supported' error and when it gets to 1903, it's fine. I've done that several times before. In this ONE case though, I am getting the REPLICATE_OC error as mentioned.
    dalchina said:
    Has Win 10 ever been offered on this?
    I don't believe it was ever accepted into the 'free upgrade program' back when Win10 came out if that is what you are referring to. I also seem to remember that it was completely wiped and reinstalled since then anyway.

    Speccy log:
    Code:
    Summary
    		Operating System
    			Windows 7 Home Premium 64-bit SP1
    		CPU
    			AMD Phenom II X4 810	42 °C
    			Deneb 45nm Technology
    		RAM
    			8.00GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
    		Motherboard
    			Gateway RS780 (AM2)	43 °C
    		Graphics
    			DELL 1704FPT (1280x1024@60Hz)
    			ATI Radeon HD 3200 Graphics (Acer Incorporated [ALI])
    		Storage
    			931GB Western Digital WDC WD10EADS-22M2B0 ATA Device (SATA )	27 °C
    			7GB Verbatim USB Device (USB )
    		Optical Drives
    			ATAPI DVD A DH16AASH ATA Device
    		Audio
    			High Definition Audio Device
    Operating System
    	Windows 7 Home Premium 64-bit SP1
    	Computer type: Desktop
    	Installation Date: 1/19/2015 10:10:58 AM
    	Serial Number: BHC2H-T3QQ7-DPG83-KHJGP-HFT2H
    		Windows Security Center
    			User Account Control (UAC)	Enabled
    			Notify level	2 - Default
    			Firewall	Enabled
    			Antivirus	Disabled
    		Windows Update
    			AutoUpdate	Download Automatically and Install at Set Scheduled time
    			Schedule Frequency	Every Day
    			Schedule Time	5:00 PM
    		Windows Defender
    			Windows Defender	Enabled
    		.NET Frameworks installed
    			v4.8 Full
    			v4.8 Client
    			v3.5 SP1
    			v3.0 SP2
    			v2.0 SP2
    		Internet Explorer
    			Version	11.0.9600.19507
    		PowerShell
    			Version	2.0
    		Java
    				Java Runtime Environment
    					Path	C:\Program Files (x86)\Java\jre1.8.0_121\bin\java.exe
    					Version	8.0
    					Update	121
    					Build	13
    		Environment Variables
    			USERPROFILE	C:\Users\Gateway
    			SystemRoot	C:\Windows
    				User Variables
    					TEMP	C:\Users\Gateway\AppData\Local\Temp
    					TMP	C:\Users\Gateway\AppData\Local\Temp
    				Machine Variables
    					ComSpec	C:\Windows\system32\cmd.exe
    					FP_NO_HOST_CHECK	NO
    					NUMBER_OF_PROCESSORS	4
    					OS	Windows_NT
    					Path	C:\Program Files\Common Files\Microsoft Shared\Windows Live
    					C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
    					C:\ProgramData\Oracle\Java\javapath
    					C:\Windows\system32
    					C:\Windows
    					C:\Windows\System32\Wbem
    					C:\Windows\System32\WindowsPowerShell\v1.0\
    					C:\Program Files (x86)\Windows Live\Shared
    					PATHEXT	.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
    					PROCESSOR_ARCHITECTURE	AMD64
    					PROCESSOR_IDENTIFIER	AMD64 Family 16 Model 4 Stepping 2, AuthenticAMD
    					PROCESSOR_LEVEL	16
    					PROCESSOR_REVISION	0402
    					PSModulePath	C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
    					TEMP	C:\Windows\TEMP
    					TMP	C:\Windows\TEMP
    					USERNAME	SYSTEM
    					windir	C:\Windows
    					windows_tracing_flags	3
    					windows_tracing_logfile	C:\BVTBin\Tests\installpackage\csilogfile.log
    		Power Profile
    			Active power scheme	Balanced
    			Hibernation	Enabled
    			Turn Off Monitor after: (On AC Power)	10 min
    			Turn Off Hard Disk after: (On AC Power)	20 min
    			Suspend after: (On AC Power)	30 min
    			Screen saver	Disabled
    		Uptime
    				Current Session
    					Current Time	11/11/2019 8:15:24 AM
    					Current Uptime	757 sec (0 d, 00 h, 12 m, 37 s)
    					Last Boot Time	11/11/2019 8:02:47 AM
    		Services
    			Running	Adobe Acrobat Update Service
    			Running	AMD External Events Utility
    			Running	Application Experience
    			Running	Application Information
    			Running	Base Filtering Engine
    			Running	CNG Key Isolation
    			Running	COM+ Event System
    			Running	Computer Browser
    			Running	Cryptographic Services
    			Running	Cyberlink RichVideo Service(CRVS)
    			Running	DCOM Server Process Launcher
    			Running	Desktop Window Manager Session Manager
    			Running	DHCP Client
    			Running	Diagnostic Policy Service
    			Running	Diagnostic Service Host
    			Running	Diagnostic System Host
    			Running	Diagnostics Tracking Service
    			Running	Distributed Link Tracking Client
    			Running	DNS Client
    			Running	Encrypting File System (EFS)
    			Running	Extensible Authentication Protocol
    			Running	Function Discovery Resource Publication
    			Running	Group Policy Client
    			Running	HP SI Service
    			Running	Human Interface Device Access
    			Running	IKE and AuthIP IPsec Keying Modules
    			Running	IP Helper
    			Running	IPsec Policy Agent
    			Running	Multimedia Class Scheduler
    			Running	Network Connections
    			Running	Network List Service
    			Running	Network Location Awareness
    			Running	Network Store Interface Service
    			Running	Peer Name Resolution Protocol
    			Running	Peer Networking Identity Manager
    			Running	Plug and Play
    			Running	Portable Device Enumerator Service
    			Running	Power
    			Running	Print Spooler
    			Running	Program Compatibility Assistant Service
    			Running	Remote Procedure Call (RPC)
    			Running	RPC Endpoint Mapper
    			Running	Security Accounts Manager
    			Running	Security Center
    			Running	Server
    			Running	Shell Hardware Detection
    			Running	SSDP Discovery
    			Running	Superfetch
    			Running	System Event Notification Service
    			Running	Task Scheduler
    			Running	TCP/IP NetBIOS Helper
    			Running	Themes
    			Running	UPnP Device Host
    			Running	User Profile Service
    			Running	Windows Audio
    			Running	Windows Audio Endpoint Builder
    			Running	Windows Driver Foundation - User-mode Driver Framework
    			Running	Windows Event Log
    			Running	Windows Firewall
    			Running	Windows Font Cache Service
    			Running	Windows Live ID Sign-in Assistant
    			Running	Windows Management Instrumentation
    			Running	Windows Media Player Network Sharing Service
    			Running	Windows Search
    			Running	Windows Update
    			Running	WinHTTP Web Proxy Auto-Discovery Service
    			Running	WLAN AutoConfig
    			Running	WMI Performance Adapter
    			Running	Workstation
    			Stopped	ActiveX Installer (AxInstSV)
    			Stopped	Adaptive Brightness
    			Stopped	Adobe Flash Player Update Service
    			Stopped	Application Identity
    			Stopped	Application Layer Gateway Service
    			Stopped	ASP.NET State Service
    			Stopped	Background Intelligent Transfer Service
    			Stopped	BitLocker Drive Encryption Service
    			Stopped	Block Level Backup Engine Service
    			Stopped	Bluetooth Support Service
    			Stopped	Certificate Propagation
    			Stopped	COM+ System Application
    			Stopped	Credential Manager
    			Stopped	Disk Defragmenter
    			Stopped	Distributed Transaction Coordinator
    			Stopped	Fax
    			Stopped	Function Discovery Provider Host
    			Stopped	Google Chrome Elevation Service
    			Stopped	Google Update Service (gupdate)
    			Stopped	Google Update Service (gupdatem)
    			Stopped	Health Key and Certificate Management
    			Stopped	HomeGroup Listener
    			Stopped	HomeGroup Provider
    			Stopped	HP Support Solutions Framework Service
    			Stopped	Interactive Services Detection
    			Stopped	Internet Connection Sharing (ICS)
    			Stopped	Internet Explorer ETW Collector Service
    			Stopped	KtmRm for Distributed Transaction Coordinator
    			Stopped	Link-Layer Topology Discovery Mapper
    			Stopped	Media Center Extender Service
    			Stopped	Microsoft .NET Framework NGEN v2.0.50727_X64
    			Stopped	Microsoft .NET Framework NGEN v2.0.50727_X86
    			Stopped	Microsoft .NET Framework NGEN v4.0.30319_X64
    			Stopped	Microsoft .NET Framework NGEN v4.0.30319_X86
    			Stopped	Microsoft iSCSI Initiator Service
    			Stopped	Microsoft Software Shadow Copy Provider
    			Stopped	NBService
    			Stopped	Net.Msmq Listener Adapter
    			Stopped	Net.Pipe Listener Adapter
    			Stopped	Net.Tcp Listener Adapter
    			Stopped	Net.Tcp Port Sharing Service
    			Stopped	Netlogon
    			Stopped	Network Access Protection Agent
    			Stopped	NMIndexingService
    			Stopped	Parental Controls
    			Stopped	Peer Networking Grouping
    			Stopped	Performance Counter DLL Host
    			Stopped	Performance Logs & Alerts
    			Stopped	PnP-X IP Bus Enumerator
    			Stopped	PNRP Machine Name Publication Service
    			Stopped	Problem Reports and Solutions Control Panel Support
    			Stopped	Protected Storage
    			Stopped	Quality Windows Audio Video Experience
    			Stopped	Remote Access Auto Connection Manager
    			Stopped	Remote Access Connection Manager
    			Stopped	Remote Desktop Configuration
    			Stopped	Remote Desktop Services
    			Stopped	Remote Procedure Call (RPC) Locator
    			Stopped	Remote Registry
    			Stopped	Routing and Remote Access
    			Stopped	Secondary Logon
    			Stopped	Secure Socket Tunneling Protocol Service
    			Stopped	Smart Card
    			Stopped	Smart Card Removal Policy
    			Stopped	SNMP Trap
    			Stopped	Software Protection
    			Stopped	SPP Notification Service
    			Stopped	Tablet PC Input Service
    			Stopped	Telephony
    			Stopped	Thread Ordering Server
    			Stopped	Virtual Disk
    			Stopped	Volume Shadow Copy
    			Stopped	WebClient
    			Stopped	Windows Activation Technologies Service
    			Stopped	Windows Backup
    			Stopped	Windows Biometric Service
    			Stopped	Windows CardSpace
    			Stopped	Windows Color System
    			Stopped	Windows Connect Now - Config Registrar
    			Stopped	Windows Defender
    			Stopped	Windows Error Reporting Service
    			Stopped	Windows Event Collector
    			Stopped	Windows Image Acquisition (WIA)
    			Stopped	Windows Installer
    			Stopped	Windows Media Center Receiver Service
    			Stopped	Windows Media Center Scheduler Service
    			Stopped	Windows Modules Installer
    			Stopped	Windows Presentation Foundation Font Cache 3.0.0.0
    			Stopped	Windows Remote Management (WS-Management)
    			Stopped	Windows Time
    			Stopped	Wired AutoConfig
    			Stopped	WWAN AutoConfig
    		TimeZone
    			TimeZone	GMT -4:00 Hours
    			Language	English (United States)
    			Location	United States
    			Format	English (United States)
    			Currency	$
    			Date Format	M/d/yyyy
    			Time Format	h:mm:ss tt
    		Scheduler
    			11/11/2019 8:34 AM;	GoogleUpdateTaskMachineUA
    			11/11/2019 8:59 AM;	Adobe Flash Player Updater
    			11/11/2019 1:00 PM;	Adobe Acrobat Update Task
    			11/12/2019 5:34 AM;	GoogleUpdateTaskMachineCore
    		System Folders
    			Application Data	C:\ProgramData
    			Cookies	C:\Users\Gateway\AppData\Roaming\Microsoft\Windows\Cookies
    			Desktop	C:\Users\Gateway\Desktop
    			Documents	C:\Users\Public\Documents
    			Fonts	C:\Windows\Fonts
    			Global Favorites	C:\Users\Gateway\Favorites
    			Internet History	C:\Users\Gateway\AppData\Local\Microsoft\Windows\History
    			Local Application Data	C:\Users\Gateway\AppData\Local
    			Music	C:\Users\Public\Music
    			Path for burning CD	C:\Users\Gateway\AppData\Local\Microsoft\Windows\Burn\Burn
    			Physical Desktop	C:\Users\Gateway\Desktop
    			Pictures	C:\Users\Public\Pictures
    			Program Files	C:\Program Files
    			Public Desktop	C:\Users\Public\Desktop
    			Start Menu	C:\ProgramData\Microsoft\Windows\Start Menu
    			Start Menu Programs	C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    			Startup	C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    			Templates	C:\ProgramData\Microsoft\Windows\Templates
    			Temporary Internet Files	C:\Users\Gateway\AppData\Local\Microsoft\Windows\Temporary Internet Files
    			User Favorites	C:\Users\Gateway\Favorites
    			Videos	C:\Users\Public\Videos
    			Windows Directory	C:\Windows
    			Windows/System	C:\Windows\system32
    		Process List
    				armsvc.exe
    					Process ID	1228
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    					Memory Usage	4.22 MB
    					Peak Memory Usage	4.25 MB
    				atieclxx.exe
    					Process ID	1740
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\atieclxx.exe
    					Memory Usage	7.09 MB
    					Peak Memory Usage	7.11 MB
    				atiesrxx.exe
    					Process ID	756
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\atiesrxx.exe
    					Memory Usage	4.79 MB
    					Peak Memory Usage	4.83 MB
    				audiodg.exe
    					Process ID	996
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Memory Usage	16 MB
    					Peak Memory Usage	17 MB
    				csrss.exe
    					Process ID	324
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\csrss.exe
    					Memory Usage	4.67 MB
    					Peak Memory Usage	8.66 MB
    				csrss.exe
    					Process ID	428
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\csrss.exe
    					Memory Usage	12 MB
    					Peak Memory Usage	19 MB
    				dwm.exe
    					Process ID	2564
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Windows\system32\Dwm.exe
    					Memory Usage	37 MB
    					Peak Memory Usage	49 MB
    				explorer.exe
    					Process ID	2572
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Windows\Explorer.EXE
    					Memory Usage	86 MB
    					Peak Memory Usage	130 MB
    				hppusg.exe
    					Process ID	2864
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Program Files (x86)\Hp\HP UT LEDM\bin\hppusg.exe
    					Memory Usage	3.71 MB
    					Peak Memory Usage	21 MB
    				HPSIsvc.exe
    					Process ID	1336
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\HPSIsvc.exe
    					Memory Usage	4.68 MB
    					Peak Memory Usage	4.70 MB
    				jusched.exe
    					Process ID	2872
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    					Memory Usage	5.55 MB
    					Peak Memory Usage	5.64 MB
    				lsass.exe
    					Process ID	472
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\lsass.exe
    					Memory Usage	13 MB
    					Peak Memory Usage	14 MB
    				lsm.exe
    					Process ID	480
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\lsm.exe
    					Memory Usage	4.65 MB
    					Peak Memory Usage	4.65 MB
    				RichVideo.exe
    					Process ID	1396
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
    					Memory Usage	4.52 MB
    					Peak Memory Usage	4.56 MB
    				rundll32.exe
    					Process ID	2580
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Windows\System32\rundll32.exe
    					Memory Usage	7.19 MB
    					Peak Memory Usage	7.22 MB
    				SearchFilterHost.exe
    					Process ID	3100
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\SearchFilterHost.exe
    					Memory Usage	9.27 MB
    					Peak Memory Usage	9.27 MB
    				SearchIndexer.exe
    					Process ID	3020
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\SearchIndexer.exe
    					Memory Usage	35 MB
    					Peak Memory Usage	37 MB
    				SearchProtocolHost.exe
    					Process ID	4084
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\SearchProtocolHost.exe
    					Memory Usage	13 MB
    					Peak Memory Usage	13 MB
    				services.exe
    					Process ID	452
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\services.exe
    					Memory Usage	9.08 MB
    					Peak Memory Usage	9.46 MB
    				smss.exe
    					Process ID	240
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	\SystemRoot\System32\smss.exe
    					Memory Usage	1.32 MB
    					Peak Memory Usage	1.36 MB
    				Speccy64.exe
    					Process ID	3400
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Program Files\Speccy\Speccy64.exe
    					Memory Usage	26 MB
    					Peak Memory Usage	26 MB
    				spoolsv.exe
    					Process ID	1096
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\System32\spoolsv.exe
    					Memory Usage	16 MB
    					Peak Memory Usage	16 MB
    				svchost.exe
    					Process ID	1132
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	14 MB
    					Peak Memory Usage	42 MB
    				svchost.exe
    					Process ID	1260
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\System32\svchost.exe
    					Memory Usage	12 MB
    					Peak Memory Usage	15 MB
    				svchost.exe
    					Process ID	1300
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	13 MB
    					Peak Memory Usage	14 MB
    				svchost.exe
    					Process ID	2076
    					User	NETWORK SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	6.14 MB
    					Peak Memory Usage	6.41 MB
    				svchost.exe
    					Process ID	632
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	10 MB
    					Peak Memory Usage	11 MB
    				svchost.exe
    					Process ID	708
    					User	NETWORK SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	7.88 MB
    					Peak Memory Usage	7.91 MB
    				svchost.exe
    					Process ID	808
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\System32\svchost.exe
    					Memory Usage	19 MB
    					Peak Memory Usage	20 MB
    				svchost.exe
    					Process ID	860
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\System32\svchost.exe
    					Memory Usage	132 MB
    					Peak Memory Usage	132 MB
    				svchost.exe
    					Process ID	900
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	13 MB
    					Peak Memory Usage	14 MB
    				svchost.exe
    					Process ID	3688
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\System32\svchost.exe
    					Memory Usage	9.70 MB
    					Peak Memory Usage	11 MB
    				svchost.exe
    					Process ID	932
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	36 MB
    					Peak Memory Usage	40 MB
    				svchost.exe
    					Process ID	1020
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	6.27 MB
    					Peak Memory Usage	6.27 MB
    				svchost.exe
    					Process ID	412
    					User	NETWORK SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\svchost.exe
    					Memory Usage	18 MB
    					Peak Memory Usage	24 MB
    				System
    					Process ID	4
    					Memory Usage	304 KB
    					Peak Memory Usage	33 MB
    				System Idle Process
    					Process ID	0
    				taskeng.exe
    					Process ID	2852
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\taskeng.exe
    					Memory Usage	5.81 MB
    					Peak Memory Usage	5.95 MB
    				taskhost.exe
    					Process ID	2328
    					User	Gateway
    					Domain	Gateway-PC
    					Path	C:\Windows\system32\taskhost.exe
    					Memory Usage	15 MB
    					Peak Memory Usage	31 MB
    				wininit.exe
    					Process ID	396
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\wininit.exe
    					Memory Usage	4.80 MB
    					Peak Memory Usage	4.88 MB
    				winlogon.exe
    					Process ID	600
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\winlogon.exe
    					Memory Usage	8.14 MB
    					Peak Memory Usage	9.63 MB
    				WLIDSVC.EXE
    					Process ID	1556
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    					Memory Usage	15 MB
    					Peak Memory Usage	15 MB
    				WLIDSVCM.EXE
    					Process ID	1776
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    					Memory Usage	3.75 MB
    					Peak Memory Usage	3.80 MB
    				WmiApSrv.exe
    					Process ID	3452
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\wbem\WmiApSrv.exe
    					Memory Usage	6.59 MB
    					Peak Memory Usage	6.59 MB
    				WmiPrvSE.exe
    					Process ID	1416
    					User	SYSTEM
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\wbem\wmiprvse.exe
    					Memory Usage	32 MB
    					Peak Memory Usage	33 MB
    				WmiPrvSE.exe
    					Process ID	3480
    					User	NETWORK SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\system32\wbem\wmiprvse.exe
    					Memory Usage	16 MB
    					Peak Memory Usage	16 MB
    				wmpnetwk.exe
    					Process ID	1672
    					User	NETWORK SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Program Files\Windows Media Player\wmpnetwk.exe
    					Memory Usage	5.21 MB
    					Peak Memory Usage	29 MB
    				WUDFHost.exe
    					Process ID	2156
    					User	LOCAL SERVICE
    					Domain	NT AUTHORITY
    					Path	C:\Windows\System32\WUDFHost.exe
    					Memory Usage	6.63 MB
    					Peak Memory Usage	6.66 MB
    		Security Options
    			Accounts: Administrator account status	Disabled
    			Accounts: Guest account status	Disabled
    			Accounts: Limit local account use of blank passwords to console logon only	Enabled
    			Accounts: Rename administrator account	Administrator
    			Accounts: Rename guest account	Guest
    			Audit: Audit the access of global system objects	Disabled
    			Audit: Audit the use of Backup and Restore privilege	Disabled
    			Audit: Force audit policy subcategory settings (Windows Vista or later) to override audit policy category settings	Not Defined
    			Audit: Shut down system immediately if unable to log security audits	Disabled
    			DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax	Not Defined
    			DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax	Not Defined
    			Devices: Allow undock without having to log on	Enabled
    			Devices: Allowed to format and eject removable media	Not Defined
    			Devices: Prevent users from installing printer drivers	Disabled
    			Devices: Restrict CD-ROM access to locally logged-on user only	Not Defined
    			Devices: Restrict floppy access to locally logged-on user only	Not Defined
    			Domain controller: Allow server operators to schedule tasks	Not Defined
    			Domain controller: LDAP server signing requirements	Not Defined
    			Domain controller: Refuse machine account password changes	Not Defined
    			Domain member: Digitally encrypt or sign secure channel data (always)	Enabled
    			Domain member: Digitally encrypt secure channel data (when possible)	Enabled
    			Domain member: Digitally sign secure channel data (when possible)	Enabled
    			Domain member: Disable machine account password changes	Disabled
    			Domain member: Maximum machine account password age	30 days
    			Domain member: Require strong (Windows 2000 or later) session key	Enabled
    			Interactive logon: Display user information when the session is locked	Not Defined
    			Interactive logon: Do not display last user name	Disabled
    			Interactive logon: Do not require CTRL+ALT+DEL	Not Defined
    			Interactive logon: Message text for users attempting to log on
    			Interactive logon: Message title for users attempting to log on
    			Interactive logon: Number of previous logons to cache (in case domain controller is not available)	10 logons
    			Interactive logon: Prompt user to change password before expiration	5 days
    			Interactive logon: Require Domain Controller authentication to unlock workstation	Disabled
    			Interactive logon: Require smart card	Disabled
    			Interactive logon: Smart card removal behavior	No Action
    			Microsoft network client: Digitally sign communications (always)	Disabled
    			Microsoft network client: Digitally sign communications (if server agrees)	Enabled
    			Microsoft network client: Send unencrypted password to third-party SMB servers	Disabled
    			Microsoft network server: Amount of idle time required before suspending session	15 minutes
    			Microsoft network server: Digitally sign communications (always)	Disabled
    			Microsoft network server: Digitally sign communications (if client agrees)	Disabled
    			Microsoft network server: Disconnect clients when logon hours expire	Enabled
    			Microsoft network server: Server SPN target name validation level	Not Defined
    			Network access: Allow anonymous SID/Name translation	Disabled
    			Network access: Do not allow anonymous enumeration of SAM accounts	Enabled
    			Network access: Do not allow anonymous enumeration of SAM accounts and shares	Disabled
    			Network access: Do not allow storage of passwords and credentials for network authentication	Disabled
    			Network access: Let Everyone permissions apply to anonymous users	Disabled
    			Network access: Named Pipes that can be accessed anonymously
    			Network access: Remotely accessible registry paths	System\CurrentControlSet\Control\ProductOptions,System\CurrentControlSet\Control\Server Applications,Software\Microsoft\Windows NT\CurrentVersion
    			Network access: Remotely accessible registry paths and sub-paths	System\CurrentControlSet\Control\Print\Printers,System\CurrentControlSet\Services\Eventlog,Software\Microsoft\OLAP Server,Software\Microsoft\Windows NT\CurrentVersion\Print,Software\Microsoft\Windows NT\CurrentVersion\Windows,System\CurrentControlSet\Control\ContentIndex,System\CurrentControlSet\Control\Terminal Server,System\CurrentControlSet\Control\Terminal Server\UserConfig,System\CurrentControlSet\Control\Terminal Server\DefaultUserConfiguration,Software\Microsoft\Windows NT\CurrentVersion\Perflib,System\CurrentControlSet\Services\SysmonLog
    			Network access: Restrict anonymous access to Named Pipes and Shares	Enabled
    			Network access: Shares that can be accessed anonymously	Not Defined
    			Network access: Sharing and security model for local accounts	Classic - local users authenticate as themselves
    			Network security: Allow Local System to use computer identity for NTLM	Not Defined
    			Network security: Allow LocalSystem NULL session fallback	Not Defined
    			Network Security: Allow PKU2U authentication requests to this computer to use online identities	Not Defined
    			Network security: Configure encryption types allowed for Kerberos	Not Defined
    			Network security: Do not store LAN Manager hash value on next password change	Enabled
    			Network security: Force logoff when logon hours expire	Disabled
    			Network security: LAN Manager authentication level	Not Defined
    			Network security: LDAP client signing requirements	Negotiate signing
    			Network security: Minimum session security for NTLM SSP based (including secure RPC) clients	Require 128-bit encryption
    			Network security: Minimum session security for NTLM SSP based (including secure RPC) servers	Require 128-bit encryption
    			Network security: Restrict NTLM: Add remote server exceptions for NTLM authentication	Not Defined
    			Network security: Restrict NTLM: Add server exceptions in this domain	Not Defined
    			Network security: Restrict NTLM: Audit Incoming NTLM Traffic	Not Defined
    			Network security: Restrict NTLM: Audit NTLM authentication in this domain	Not Defined
    			Network security: Restrict NTLM: Incoming NTLM traffic	Not Defined
    			Network security: Restrict NTLM: NTLM authentication in this domain	Not Defined
    			Network security: Restrict NTLM: Outgoing NTLM traffic to remote servers	Not Defined
    			Recovery console: Allow automatic administrative logon	Disabled
    			Recovery console: Allow floppy copy and access to all drives and all folders	Disabled
    			Shutdown: Allow system to be shut down without having to log on	Enabled
    			Shutdown: Clear virtual memory pagefile	Disabled
    			System cryptography: Force strong key protection for user keys stored on the computer	Not Defined
    			System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing	Disabled
    			System objects: Require case insensitivity for non-Windows subsystems	Enabled
    			System objects: Strengthen default permissions of internal system objects (e.g. Symbolic Links)	Enabled
    			System settings: Optional subsystems	Posix
    			System settings: Use Certificate Rules on Windows Executables for Software Restriction Policies	Disabled
    			User Account Control: Admin Approval Mode for the Built-in Administrator account	Disabled
    			User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop	Disabled
    			User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode	Prompt for consent for non-Windows binaries
    			User Account Control: Behavior of the elevation prompt for standard users	Prompt for credentials
    			User Account Control: Detect application installations and prompt for elevation	Enabled
    			User Account Control: Only elevate executables that are signed and validated	Disabled
    			User Account Control: Only elevate UIAccess applications that are installed in secure locations	Enabled
    			User Account Control: Run all administrators in Admin Approval Mode	Enabled
    			User Account Control: Switch to the secure desktop when prompting for elevation	Enabled
    			User Account Control: Virtualize file and registry write failures to per-user locations	Enabled
    		Device Tree
    				ACPI x64-based PC
    						Microsoft ACPI-Compliant System
    							ACPI Fixed Feature Button
    							ACPI Power Button
    							ACPI Thermal Zone
    							AMD Phenom II X4 810 Processor
    							AMD Phenom II X4 810 Processor
    							AMD Phenom II X4 810 Processor
    							AMD Phenom II X4 810 Processor
    							Microsoft Windows Management Interface for ACPI
    							System board
    								PCI bus
    									AMD SMBus
    									Motherboard resources
    									PCI standard host CPU bridge
    									PCI standard host CPU bridge
    									PCI standard host CPU bridge
    									PCI standard host CPU bridge
    									PCI standard host CPU bridge
    										PCI standard host CPU bridge
    											Motherboard resources
    										PCI standard PCI-to-PCI bridge
    												ATI Radeon HD 3200 Graphics
    													Generic PnP Monitor
    												High Definition Audio Controller
    													High Definition Audio Device
    										PCI standard PCI-to-PCI bridge
    											Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller
    										PCI standard PCI-to-PCI bridge
    											1394 OHCI Compliant Host Controller
    										Standard Dual Channel PCI IDE Controller
    												ATA Channel 0
    													WDC WD10EADS-22M2B0 ATA Device
    												ATA Channel 1
    													ATAPI DVD A DH16AASH ATA Device
    										Standard OpenHCD USB Host Controller
    											USB Root Hub
    										Standard OpenHCD USB Host Controller
    											USB Root Hub
    										Standard Enhanced PCI to USB Host Controller
    											USB Root Hub
    										Standard OpenHCD USB Host Controller
    												USB Root Hub
    														USB Composite Device
    																USB Input Device
    																	HID Keyboard Device
    																USB Input Device
    																	HID-compliant consumer control device
    																	HID-compliant device
    														USB Input Device
    															HID-compliant mouse
    										Standard OpenHCD USB Host Controller
    											USB Root Hub
    										Standard Enhanced PCI to USB Host Controller
    												USB Root Hub
    														USB Mass Storage Device
    															Verbatim USB Device
    														USB Composite Device
    																USB Mass Storage Device
    																	Generic- Compact Flash USB Device
    																	Generic- MicroSD USB Device
    																	Generic- MS/MS-Pro/HG USB Device
    																	Generic- SD/MMC USB Device
    																	Generic- xD-Picture USB Device
    																USB Input Device
    																	HID-compliant device
    										Standard Dual Channel PCI IDE Controller
    											ATA Channel 0
    											ATA Channel 1
    										High Definition Audio Controller
    											High Definition Audio Device
    										PCI standard ISA bridge
    											Direct memory access controller
    											High precision event timer
    											Microsoft PS/2 Mouse
    											Motherboard resources
    											Motherboard resources
    											Motherboard resources
    											Numeric data processor
    											Programmable interrupt controller
    											Standard PS/2 Keyboard
    											System CMOS/real time clock
    											System speaker
    											System timer
    										ATI I/O Communications Processor PCI Bus Controller
    											Realtek 8185 Extensible 802.11b/g Wireless Device
    										Standard OpenHCD USB Host Controller
    											USB Root Hub
    CPU
    		AMD Phenom II X4 810
    			Cores	4
    			Threads	4
    			Name	AMD Phenom II X4 810
    			Code Name	Deneb
    			Package	Socket AM3 (938)
    			Technology	45nm
    			Specification	AMD Phenom II X4 810 Processor
    			Family	F
    			Extended Family	10
    			Model	4
    			Extended Model	4
    			Stepping	2
    			Revision	RB-C2
    			Instructions	MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, AMD 64, NX, VMX
    			Virtualization	Supported, Disabled
    			Hyperthreading	Not supported
    			Fan Speed	1483 RPM
    			Bus Speed	199.6 MHz
    			Rated Bus Speed	1996.0 MHz
    			Stock Core Speed	2600 MHz
    			Stock Bus Speed	200 MHz
    			Average Temperature	42 °C
    				Caches
    					L1 Data Cache Size	4 x 64 KBytes
    					L1 Instructions Cache Size	4 x 64 KBytes
    					L2 Unified Cache Size	4 x 512 KBytes
    					L3 Unified Cache Size	4096 KBytes
    				Cores
    						Core 0
    							Core Speed	2594.7 MHz
    							Multiplier	x 13.0
    							Bus Speed	199.6 MHz
    							Rated Bus Speed	1996.0 MHz
    							Temperature	42 °C
    							Threads	APIC ID: 0
    						Core 1
    							Core Speed	2594.7 MHz
    							Multiplier	x 13.0
    							Bus Speed	199.6 MHz
    							Rated Bus Speed	1996.0 MHz
    							Temperature	42 °C
    							Threads	APIC ID: 1
    						Core 2
    							Core Speed	2594.7 MHz
    							Multiplier	x 13.0
    							Bus Speed	199.6 MHz
    							Rated Bus Speed	1996.0 MHz
    							Temperature	42 °C
    							Threads	APIC ID: 2
    						Core 3
    							Core Speed	2594.7 MHz
    							Multiplier	x 13.0
    							Bus Speed	199.6 MHz
    							Rated Bus Speed	1996.0 MHz
    							Temperature	42 °C
    							Threads	APIC ID: 3
    RAM
    		Memory slots
    			Total memory slots	4
    			Used memory slots	4
    			Free memory slots	0
    		Memory
    			Type	DDR2
    			Size	8192 MBytes
    			Channels #	Dual
    			DRAM Frequency	399.2 MHz
    			CAS# Latency (CL)	6 clocks
    			RAS# to CAS# Delay (tRCD)	6 clocks
    			RAS# Precharge (tRP)	6 clocks
    			Cycle Time (tRAS)	18 clocks
    			Bank Cycle Time (tRC)	24 clocks
    			Command Rate (CR)	2T
    		Physical Memory
    			Memory Usage	16 %
    			Total Physical	7.75 GB
    			Available Physical	6.44 GB
    			Total Virtual	15 GB
    			Available Virtual	14 GB
    		SPD
    			Number Of SPD Modules	4
    				Slot #1
    					Type	DDR2
    					Size	2048 MBytes
    					Manufacturer	Unknown
    					Max Bandwidth	PC2-6400 (400 MHz)
    					Part Number	GU342G0ALEPR692C6F
    					Week/year	44 / 09
    						Timing table
    								JEDEC #1
    									Frequency	266.7 MHz
    									CAS# Latency	4.0
    									RAS# To CAS#	4
    									RAS# Precharge	4
    									tRAS	12
    									tRC	16
    									Voltage	1.800 V
    								JEDEC #2
    									Frequency	333.3 MHz
    									CAS# Latency	5.0
    									RAS# To CAS#	5
    									RAS# Precharge	5
    									tRAS	15
    									tRC	20
    									Voltage	1.800 V
    								JEDEC #3
    									Frequency	400.0 MHz
    									CAS# Latency	6.0
    									RAS# To CAS#	6
    									RAS# Precharge	6
    									tRAS	18
    									tRC	24
    									Voltage	1.800 V
    				Slot #2
    					Type	DDR2
    					Size	2048 MBytes
    					Manufacturer	Unknown
    					Max Bandwidth	PC2-6400 (400 MHz)
    					Part Number	GU342G0ALEPR692C6F
    					Week/year	44 / 09
    						Timing table
    								JEDEC #1
    									Frequency	266.7 MHz
    									CAS# Latency	4.0
    									RAS# To CAS#	4
    									RAS# Precharge	4
    									tRAS	12
    									tRC	16
    									Voltage	1.800 V
    								JEDEC #2
    									Frequency	333.3 MHz
    									CAS# Latency	5.0
    									RAS# To CAS#	5
    									RAS# Precharge	5
    									tRAS	15
    									tRC	20
    									Voltage	1.800 V
    								JEDEC #3
    									Frequency	400.0 MHz
    									CAS# Latency	6.0
    									RAS# To CAS#	6
    									RAS# Precharge	6
    									tRAS	18
    									tRC	24
    									Voltage	1.800 V
    				Slot #3
    					Type	DDR2
    					Size	2048 MBytes
    					Manufacturer	Unknown
    					Max Bandwidth	PC2-6400 (400 MHz)
    					Part Number	GU342G0ALEPR692C6F
    					Week/year	44 / 09
    						Timing table
    								JEDEC #1
    									Frequency	266.7 MHz
    									CAS# Latency	4.0
    									RAS# To CAS#	4
    									RAS# Precharge	4
    									tRAS	12
    									tRC	16
    									Voltage	1.800 V
    								JEDEC #2
    									Frequency	333.3 MHz
    									CAS# Latency	5.0
    									RAS# To CAS#	5
    									RAS# Precharge	5
    									tRAS	15
    									tRC	20
    									Voltage	1.800 V
    								JEDEC #3
    									Frequency	400.0 MHz
    									CAS# Latency	6.0
    									RAS# To CAS#	6
    									RAS# Precharge	6
    									tRAS	18
    									tRC	24
    									Voltage	1.800 V
    				Slot #4
    					Type	DDR2
    					Size	2048 MBytes
    					Manufacturer	Unknown
    					Max Bandwidth	PC2-6400 (400 MHz)
    					Part Number	GU342G0ALEPR692C6F
    					Week/year	44 / 09
    						Timing table
    								JEDEC #1
    									Frequency	266.7 MHz
    									CAS# Latency	4.0
    									RAS# To CAS#	4
    									RAS# Precharge	4
    									tRAS	12
    									tRC	16
    									Voltage	1.800 V
    								JEDEC #2
    									Frequency	333.3 MHz
    									CAS# Latency	5.0
    									RAS# To CAS#	5
    									RAS# Precharge	5
    									tRAS	15
    									tRC	20
    									Voltage	1.800 V
    								JEDEC #3
    									Frequency	400.0 MHz
    									CAS# Latency	6.0
    									RAS# To CAS#	6
    									RAS# Precharge	6
    									tRAS	18
    									tRC	24
    									Voltage	1.800 V
    Motherboard
    	Manufacturer	Gateway
    	Model	RS780 (AM2)
    	Chipset Vendor	AMD
    	Chipset Model	780G
    	Chipset Revision	00
    	Southbridge Vendor	AMD
    	Southbridge Model	SB700
    	Southbridge Revision	00
    	System Temperature	43 °C
    		BIOS
    			Brand	American Megatrends Inc.
    			Version	P01-A4
    			Date	9/15/2009
    		Voltage
    			CPU CORE	1.296 V
    			MEMORY CONTROLLER	1.104 V
    			+3.3V	3.040 V
    			+5V	5.053 V
    			+12V	12.032 V
    			-12V	-13.312 V
    			+5V HIGH THRESHOLD	4.973 V
    		PCI Data
    				Slot PCI-E
    					Slot Type	PCI-E
    					Slot Usage	Available
    					Data lanes	x16
    					Slot Designation	PCIE 16X
    					Characteristics	3.3V, Shared, PME
    					Slot Number	0
    				Slot PCI-E
    					Slot Type	PCI-E
    					Slot Usage	Available
    					Data lanes	x1
    					Slot Designation	PCIE 1X
    					Characteristics	3.3V, Shared, PME
    					Slot Number	1
    				Slot PCI
    					Slot Type	PCI
    					Slot Usage	In Use
    					Bus Width	32 bit
    					Slot Designation	PCI1
    					Characteristics	3.3V, Shared, PME
    					Slot Number	2
    				Slot PCI
    					Slot Type	PCI
    					Slot Usage	Available
    					Bus Width	32 bit
    					Slot Designation	PCI2
    					Characteristics	3.3V, Shared, PME
    					Slot Number	3
    Graphics
    		Monitor
    			Name	DELL 1704FPT on ATI Radeon HD 3200 Graphics
    			Current Resolution	1280x1024 pixels
    			Work Resolution	1280x976 pixels
    			State	Enabled, Primary, Output devices support
    			Monitor Width	1280
    			Monitor Height	1024
    			Monitor BPP	32 bits per pixel
    			Monitor Frequency	60 Hz
    			Device	\\.\DISPLAY1\Monitor0
    		ATI Radeon HD 3200 Graphics
    			Manufacturer	ATI
    			Model	Radeon HD 3200 Graphics
    			GPU	RS780
    			Device ID	1002-9610
    			Subvendor	Acer Incorporated [ALI] (1025)
    			Current Performance Level	Level 0
    			Current GPU Clock	497 MHz
    			Current Memory Clock	400 MHz
    			Current Shader Clock	400 MHz
    			Technology	55 nm
    			Die Size	64 mm˛
    			Release Date	2008
    			DirectX Support	10.0
    			DirectX Shader Model	4.0
    			OpenGL Support	2.0
    			GPU Clock	500.0 MHz
    			Driver version	8.850.0.0
    			ROPs	4
    			Shaders	40 unified
    			Memory Type	System
    			Pixel Fillrate	2.0 GPixels/s
    			Texture Fillrate	2.0 GTexels/s
    				Count of performance levels : 2
    					Level 1 - "Perf Level 0"
    					Level 2 - "Perf Level 1"
    Storage
    		Hard drives
    				WDC WD10EADS-22M2B0 ATA Device
    					Manufacturer	Western Digital
    					Heads	16
    					Cylinders	459,004
    					Tracks	102,816,896
    					Sectors	1,953,521,024
    					SATA type	SATA-II 3.0Gb/s
    					Device type	Fixed
    					ATA Standard	ATA8-ACS
    					Serial Number	WD-WCAV53495900
    					Firmware Version Number	01.00A01
    					LBA Size	48-bit LBA
    					Power On Count	13139 times
    					Power On Time	416.0 days
    					Features	S.M.A.R.T., AAM, NCQ
    					Max. Transfer Mode	SATA II 3.0Gb/s
    					Used Transfer Mode	SATA II 3.0Gb/s
    					Interface	SATA
    					Capacity	931 GB
    					Real size	1,000,204,886,016 bytes
    					RAID Type	None
    						S.M.A.R.T
    							Status	Good
    							Temperature	27 °C
    							Temperature Range	OK (less than 50 °C)
    								S.M.A.R.T attributes
    										01
    											Attribute name	Read Error Rate
    											Real value	0
    											Current	200
    											Worst	200
    											Threshold	51
    											Raw Value	0000000000
    											Status	Good
    										03
    											Attribute name	Spin-Up Time
    											Real value	7133 ms
    											Current	117
    											Worst	113
    											Threshold	21
    											Raw Value	0000001BDD
    											Status	Good
    										04
    											Attribute name	Start/Stop Count
    											Real value	13,165
    											Current	87
    											Worst	87
    											Threshold	0
    											Raw Value	000000336D
    											Status	Good
    										05
    											Attribute name	Reallocated Sectors Count
    											Real value	0
    											Current	200
    											Worst	200
    											Threshold	140
    											Raw Value	0000000000
    											Status	Good
    										07
    											Attribute name	Seek Error Rate
    											Real value	0
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	0000000000
    											Status	Good
    										09
    											Attribute name	Power-On Hours (POH)
    											Real value	415d 23h
    											Current	87
    											Worst	87
    											Threshold	0
    											Raw Value	00000026FF
    											Status	Good
    										0A
    											Attribute name	Spin Retry Count
    											Real value	0
    											Current	100
    											Worst	100
    											Threshold	0
    											Raw Value	0000000000
    											Status	Good
    										0B
    											Attribute name	Recalibration Retries
    											Real value	0
    											Current	100
    											Worst	100
    											Threshold	0
    											Raw Value	0000000000
    											Status	Good
    										0C
    											Attribute name	Device Power Cycle Count
    											Real value	13,139
    											Current	87
    											Worst	87
    											Threshold	0
    											Raw Value	0000003353
    											Status	Good
    										C0
    											Attribute name	Power-off Retract Count
    											Real value	62
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	000000003E
    											Status	Good
    										C1
    											Attribute name	Load/Unload Cycle Count
    											Real value	246,983
    											Current	118
    											Worst	118
    											Threshold	0
    											Raw Value	000003C4C7
    											Status	Good
    										C2
    											Attribute name	Temperature
    											Real value	27 °C
    											Current	120
    											Worst	100
    											Threshold	0
    											Raw Value	000000001B
    											Status	Good
    										C4
    											Attribute name	Reallocation Event Count
    											Real value	0
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	0000000000
    											Status	Good
    										C5
    											Attribute name	Current Pending Sector Count
    											Real value	2
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	0000000002
    											Status	Good
    										C6
    											Attribute name	Uncorrectable Sector Count
    											Real value	2
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	0000000002
    											Status	Good
    										C7
    											Attribute name	UltraDMA CRC Error Count
    											Real value	0
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	0000000000
    											Status	Good
    										C8
    											Attribute name	Write Error Rate / Multi-Zone Error Rate
    											Real value	0
    											Current	200
    											Worst	200
    											Threshold	0
    											Raw Value	0000000000
    											Status	Good
    						Partition 0
    							Partition ID	Disk #0, Partition #0
    							File System	NTFS
    							Volume Serial Number	56A1C0F0
    							Size	99 MB
    							Used Space	39.7 MB (39%)
    							Free Space	60 MB (61%)
    						Partition 1
    							Partition ID	Disk #0, Partition #1
    							Disk Letter	C:
    							File System	NTFS
    							Volume Serial Number	2AA350ED
    							Size	931 GB
    							Used Space	74 GB (8%)
    							Free Space	856 GB (92%)
    		Flash drives
    				Verbatim USB Device
    					Interface	USB
    					Capacity	7.38 GB
    					Real size	7,927,234,560 bytes
    					RAID Type	None
    						S.M.A.R.T
    							S.M.A.R.T not supported
    						Partition 0
    							Partition ID	Disk #1, Partition #0
    							Disk Letter	E:
    							File System	FAT32
    							Volume Serial Number	BC60DEE5
    							Size	7.37 GB
    							Used Space	4.37 GB (59%)
    							Free Space	3 GB (41%)
    Optical Drives
    		ATAPI DVD A  DH16AASH ATA Device
    			Media Type	DVD Writer
    			Name	ATAPI DVD A DH16AASH ATA Device
    			Availability	Running/Full Power
    			Capabilities	Random Access, Supports Writing, Supports Removable Media
    			Read capabilities	CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
    			Write capabilities	CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
    			Config Manager Error Code	Device is working properly
    			Config Manager User Config	FALSE
    			Drive	D:
    			Media Loaded	FALSE
    			SCSI Bus	1
    			SCSI Logical Unit	0
    			SCSI Port	1
    			SCSI Target Id	0
    			Status	OK
    Audio
    		Sound Cards
    			High Definition Audio Device
    			High Definition Audio Device
    		Playback Devices
    			Speakers (High Definition Audio Device)	(default)
    			Digital Audio (S/PDIF) (High Definition Audio Device)
    Peripherals
    		HID Keyboard Device
    			Device Kind	Keyboard
    			Device Name	HID Keyboard Device
    			Vendor	Unknown
    			Location	USB Input Device
    				Driver
    					Date	6-21-2006
    					Version	6.1.7601.17514
    					File	C:\Windows\system32\DRIVERS\kbdhid.sys
    					File	C:\Windows\system32\DRIVERS\kbdclass.sys
    		Standard PS/2 Keyboard
    			Device Kind	Keyboard
    			Device Name	Standard PS/2 Keyboard
    			Vendor	(Standard keyboards)
    			Location	plugged into keyboard port
    				Driver
    					Date	6-21-2006
    					Version	6.1.7601.17514
    					File	C:\Windows\system32\DRIVERS\i8042prt.sys
    					File	C:\Windows\system32\DRIVERS\kbdclass.sys
    		HID-compliant mouse
    			Device Kind	Mouse
    			Device Name	HID-compliant mouse
    			Vendor	Microsoft
    			Location	USB Input Device
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\mouhid.sys
    					File	C:\Windows\system32\DRIVERS\mouclass.sys
    		Microsoft PS/2 Mouse
    			Device Kind	Mouse
    			Device Name	Microsoft PS/2 Mouse
    			Vendor	Microsoft
    			Location	plugged into PS/2 mouse port
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\i8042prt.sys
    					File	C:\Windows\system32\DRIVERS\mouclass.sys
    		                
    			Device Kind	Portable Device
    			Device Name
    			Vendor	VERBATIM
    			Comment	WIN10-1803
    			Location	UMBus Enumerator
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\WUDFRd.sys
    		MS/MS-Pro/HG    
    			Device Kind	Portable Device
    			Device Name	MS/MS-Pro/HG
    			Vendor	GENERIC-
    			Comment	I:\
    			Location	UMBus Enumerator
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\WUDFRd.sys
    		SD/MMC          
    			Device Kind	Portable Device
    			Device Name	SD/MMC
    			Vendor	GENERIC-
    			Comment	H:\
    			Location	UMBus Enumerator
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\WUDFRd.sys
    		Compact Flash   
    			Device Kind	Portable Device
    			Device Name	Compact Flash
    			Vendor	GENERIC-
    			Comment	F:\
    			Location	UMBus Enumerator
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\WUDFRd.sys
    		xD-Picture      
    			Device Kind	Portable Device
    			Device Name	xD-Picture
    			Vendor	GENERIC-
    			Comment	G:\
    			Location	UMBus Enumerator
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\WUDFRd.sys
    		MicroSD         
    			Device Kind	Portable Device
    			Device Name	MicroSD
    			Vendor	GENERIC-
    			Comment	J:\
    			Location	UMBus Enumerator
    				Driver
    					Date	6-21-2006
    					Version	6.1.7600.16385
    					File	C:\Windows\system32\DRIVERS\WUDFRd.sys
    		Printers
    				Fax
    					Printer Port	SHRFAX:
    					Print Processor	winprint
    					Availability	Always
    					Priority	1
    					Duplex	None
    					Print Quality	200 * 200 dpi Monochrome
    					Status	Unknown
    						Driver
    							Driver Name	Microsoft Shared Fax Driver (v4.00)
    							Driver Path	C:\Windows\system32\spool\DRIVERS\x64\3\FXSDRV.DLL
    				HP LaserJet Professional P1102w (Default Printer)
    					Share Name	HP LaserJet Professional P1102w
    					Printer Port	USB001
    					Print Processor	HP1100PrintProc
    					Availability	Always
    					Priority	1
    					Duplex	None
    					Print Quality	600 dpi Monochrome
    					Status	Unknown
    						Driver
    							Driver Name	HP LaserJet Professional P1102w (v0.03)
    							Driver Path	C:\Windows\system32\spool\DRIVERS\x64\3\hp1100sd.dll
    				Microsoft XPS Document Writer
    					Printer Port	XPSPort:
    					Print Processor	winprint
    					Availability	Always
    					Priority	1
    					Duplex	None
    					Print Quality	600 * 600 dpi Color
    					Status	Unknown
    						Driver
    							Driver Name	Microsoft XPS Document Writer (v6.00)
    							Driver Path	C:\Windows\system32\spool\DRIVERS\x64\3\mxdwdrv.dll
    Network
    	You are connected to the internet
    	Connected through	Realtek 8185 Extensible 802.11b/g Wireless Device
    	IP Address	192.168.1.139
    	Subnet mask	255.255.255.0
    	Gateway server	192.168.1.1
    	Preferred DNS server	192.168.1.1
    	DHCP	Enabled
    	DHCP server	192.168.1.1
    	External IP Address	24.215.87.167
    	Adapter Type	IEEE 802.11 wireless
    	NetBIOS over TCP/IP	Enabled via DHCP
    	NETBIOS Node Type	Hybrid node
    	Link Speed	0 Bps
    		Computer Name
    			NetBIOS Name	GATEWAY-PC
    			DNS Name	Gateway-PC
    			Membership	Part of workgroup
    			Workgroup	WORKGROUP
    		Remote Desktop
    			Disabled
    				Console
    					State	Active
    					Domain	Gateway-PC
    		WinInet Info
    			LAN Connection
    			Local system uses a local area network to connect to the Internet
    			Local system has RAS to connect to the Internet
    		Wi-Fi Info
    			Using native Wi-Fi API version	2
    			Available access points count	1
    				Wi-Fi (The_Watchtower)
    					SSID	The_Watchtower
    					Frequency	2412000 kHz
    					Channel Number	1
    					Name	The_Watchtower
    					Signal Strength/Quality	52
    					Security	Enabled
    					State	The interface is connected to a network
    					Dot11 Type	Infrastructure BSS network
    					Network	Connectible
    					Network Flags	Currently Connected to this network
    					Cipher Algorithm to be used when joining this network	AES-CCMP algorithm
    					Default Auth used to join this network for the first time	802.11i RSNA algorithm that uses PSK
    		WinHTTPInfo
    			WinHTTPSessionProxyType	No proxy
    			Session Proxy
    			Session Proxy Bypass
    			Connect Retries	5
    			Connect Timeout (ms)	60,000
    			HTTP Version	HTTP 1.1
    			Max Connects Per 1.0 Servers	INFINITE
    			Max Connects Per Servers	INFINITE
    			Max HTTP automatic redirects	10
    			Max HTTP status continue	10
    			Send Timeout (ms)	30,000
    			IEProxy Auto Detect	No
    			IEProxy Auto Config
    			IEProxy
    			IEProxy Bypass
    			Default Proxy Config Access Type	No proxy
    			Default Config Proxy
    			Default Config Proxy Bypass
    		Sharing and Discovery
    			Network Discovery	Disabled
    			File and Printer Sharing	Enabled
    			File and printer sharing service	Enabled
    			Simple File Sharing	Enabled
    			Administrative Shares	Enabled
    			Network access: Sharing and security model for local accounts	Classic - local users authenticate as themselves
    		Adapters List
    				Enabled
    						Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller
    							Connection Name	Local Area Connection
    							DHCP enabled	Yes
    							MAC Address	00-01-6C-72-33-C9
    						Realtek 8185 Extensible 802.11b/g Wireless Device
    							Connection-specific DNS Suffix	eastlink.ca
    							Connection Name	Wireless Network Connection 2
    							NetBIOS over TCPIP	Yes
    							DHCP enabled	Yes
    							MAC Address	00-21-2F-00-64-83
    							IP Address	192.168.1.139
    							Subnet mask	255.255.255.0
    							Gateway server	192.168.1.1
    							DHCP	192.168.1.1
    							DNS Server	192.168.1.1
    		Network Shares
    			Users	C:\Users
    			HP LaserJet Professional P1102w	HP LaserJet Professional P1102w,LocalsplOnly
    		Current TCP Connections
    				C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (2836)
    					Local 192.168.1.139:49279	CLOSE-WAIT Remote 23.10.142.114:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49246	ESTABLISHED Remote 172.217.13.163:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49248	ESTABLISHED Remote 172.217.13.131:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49249	ESTABLISHED Remote 151.101.2.202:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49250	ESTABLISHED Remote 151.101.2.202:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49251	ESTABLISHED Remote 172.217.13.174:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49252	ESTABLISHED Remote 151.139.237.73:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49253	ESTABLISHED Remote 72.247.168.144:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49254	ESTABLISHED Remote 50.97.40.233:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49255	ESTABLISHED Remote 172.217.13.162:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49256	ESTABLISHED Remote 50.97.40.233:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49257	ESTABLISHED Remote 172.217.13.163:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49258	ESTABLISHED Remote 172.217.13.194:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49259	ESTABLISHED Remote 23.2.5.245:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49260	ESTABLISHED Remote 172.217.13.162:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49261	ESTABLISHED Remote 172.217.13.163:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49264	ESTABLISHED Remote 147.75.198.193:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49265	ESTABLISHED Remote 204.79.197.200:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49266	ESTABLISHED Remote 147.75.195.51:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49267	CLOSE-WAIT Remote 208.118.62.70:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49268	ESTABLISHED Remote 151.101.2.202:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49269	ESTABLISHED Remote 74.121.138.92:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49270	CLOSE-WAIT Remote 68.67.179.90:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49271	ESTABLISHED Remote 52.86.101.127:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49272	ESTABLISHED Remote 23.64.97.22:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49273	ESTABLISHED Remote 74.121.138.92:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49274	ESTABLISHED Remote 3.228.209.71:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49275	ESTABLISHED Remote 23.64.97.22:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49276	ESTABLISHED Remote 23.64.97.22:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49277	ESTABLISHED Remote 52.94.232.32:443 (Querying... ) (HTTPS)
    					Local 192.168.1.139:49278	ESTABLISHED Remote 23.10.142.114:443 (Querying... ) (HTTPS)
    				C:\Program Files (x86)\Hp\HP UT LEDM\bin\hppusg.exe (2864)
    					Local 127.0.0.1:49161	LISTEN
    				lsass.exe (472)
    					Local 0.0.0.0:49157	LISTEN
    				services.exe (452)
    					Local 0.0.0.0:49155	LISTEN
    				spoolsv.exe (1096)
    					Local 0.0.0.0:49156	LISTEN
    				svchost.exe (708)
    					Local 0.0.0.0:135 (DCE)	LISTEN
    				svchost.exe (808)
    					Local 0.0.0.0:49153	LISTEN
    				svchost.exe (932)
    					Local 0.0.0.0:49154	LISTEN
    				System Process
    					Local 0.0.0.0:10243	LISTEN
    					Local 0.0.0.0:445 (Windows shares)	LISTEN
    					Local 0.0.0.0:2869	LISTEN
    					Local 0.0.0.0:5357	LISTEN
    					Local 192.168.1.139:139 (NetBIOS session service)	LISTEN
    				wininit.exe (396)
    					Local 0.0.0.0:49152	LISTEN
    				wmpnetwk.exe (1672)
    					Local 0.0.0.0:554	LISTEN
    Generated with Speccy v1.32.740
    Install log via 'SetupDiag':
    Code:
    Matching Profile found: OptionalComponentOpenPackageFailed - 22952520-EC89-4FBD-94E0-B67DF88347F6
    SetupDiag version: 1.6.0.0
    System Information:
    	Machine Name = GATEWAY-PC
    	Manufacturer = Gateway
    	Model = DX4300
    	HostOSArchitecture = 1033
    	FirmwareType = PCAT
    	BiosReleaseDate = 20090915000000.000000+000
    	BiosVendor = Default System BIOS
    	BiosVersion = P01-A4
    	HostOSVersion = 6.1.7601
    	HostOSBuildString = 7601.24524.amd64fre.win7sp1_ldr_escrow.190916-1700
    	TargetOSBuildString = 10.0.17763.345 (rs5_release_svc_prod2.190213-1831)
    	HostOSLanguageId = 
    	HostOSEdition = HomePremium
    	RegisteredAV = AVG Antivirus
    	FilterDrivers = FileInfo
    	UpgradeStartTime = 11/11/2019 1:09:41 AM
    	UpgradeEndTime = 11/11/2019 1:47:30 AM
    	UpgradeElapsedTime = 00:37:49
    	CV = 
    	ReportId = 
    
    
    Error: SetupDiag reports Optional Component installation failed to open OC Package.
    Last Phase: Safe OS 
    Last Operation: Gather Optional Component status
    Package Name: Foundation
    Error: 0x8007001F
    
    Refer to "https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness" for possible remediation information.
    Recommend you check the "Windows Modules Installer" service (Trusted Installer) is started on the system and set to automatic start, reboot and try the update again.  Optionally, you can check the status of optional components on the system (search for Windows Features), uninstall any unneeded optional components, reboot and try the update again.
    
    Last Setup Phase:
    Phase Name: Safe OS
    	Phase Started: 11/11/2019 1:32:36 AM
    	Phase Ended: 1/1/0001 12:00:00 AM
    	Phase Time Delta: 00:00:00
    	Completed Successfully? False
    
    
    Last Setup Operation:
    Operation Name: Gather Optional Component status
    	Operation Started: 11/11/2019 1:44:35 AM
    	Operation Ended: 1/1/0001 12:00:00 AM
    	Operation Time Delta: 0:00:00:00.0000000
    	Completed Successfully? False
    
    
    Matching Profile found: OptionalComponentOpenPackageFailed - 22952520-EC89-4FBD-94E0-B67DF88347F6
    SetupDiag version: 1.6.0.0
    System Information:
    	Machine Name = GATEWAY-PC
    	Manufacturer = Gateway
    	Model = DX4300
    	HostOSArchitecture = 1033
    	FirmwareType = PCAT
    	BiosReleaseDate = 20090915000000.000000+000
    	BiosVendor = Default System BIOS
    	BiosVersion = P01-A4
    	HostOSVersion = 6.1.7601
    	HostOSBuildString = 7601.24524.amd64fre.win7sp1_ldr_escrow.190916-1700
    	TargetOSBuildString = 10.0.17134.1 (rs4_release.180410-1804)
    	HostOSLanguageId = 
    	HostOSEdition = HomePremium
    	RegisteredAV = 
    	FilterDrivers = FileInfo
    	UpgradeStartTime = 11/11/2019 4:54:54 AM
    	UpgradeEndTime = 11/11/2019 5:42:27 AM
    	UpgradeElapsedTime = 00:47:33
    	CV = 
    	ReportId = 
    
    
    Error: SetupDiag reports Optional Component installation failed to open OC Package.
    Last Phase: Safe OS 
    Last Operation: Gather Optional Component status
    Package Name: Foundation
    Error: 0x8007001F
    
    Refer to "https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness" for possible remediation information.
    Recommend you check the "Windows Modules Installer" service (Trusted Installer) is started on the system and set to automatic start, reboot and try the update again.  Optionally, you can check the status of optional components on the system (search for Windows Features), uninstall any unneeded optional components, reboot and try the update again.
    
    Last Setup Phase:
    Phase Name: Safe OS
    	Phase Started: 11/11/2019 5:36:56 AM
    	Phase Ended: 1/1/0001 12:00:00 AM
    	Phase Time Delta: 00:00:00
    	Completed Successfully? False
    
    
    Last Setup Operation:
    Operation Name: Gather Optional Component status
    	Operation Started: 11/11/2019 5:39:46 AM
    	Operation Ended: 1/1/0001 12:00:00 AM
    	Operation Time Delta: 0:00:00:00.0000000
    	Completed Successfully? False
      My Computers


  5. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    For info:
    - comment on your processor: (ignore the strange 'Access Denied')
    Access Denied

    I noted this:
    VT-d and VT-x are Intel technologies; the AMD equivalent is AMD-V and IOMMU. The processor shouldn't be an issue, but your motherboard could. If your system runs Windows 8.1, then it should have no problems with Windows 10. There should be a No-eXecute setting in the BIOS (or whatever it's called by your motherboard's manufacturer).
    Will the AMD Phenom ii X4 965 BE run Windows 10?? | Tom's Hardware Forum

    Do you have the latest version of your BIOS?

    Note this on older Gateways:
    https://answers.microsoft.com/en-us/...9-3afa75f7d0c7

    Your comments above suggest you have upgraded this same model before- is that what you meant, or were you referring to similar situations but different models?
      My Computers


  6. Posts : 292
    Windows 10 Professional 64-bit
    Thread Starter
       #6

    Similar situations, but different models - I've done it at least 6 times or so. Not sure if a BIOS update has ever been done on this one, will have to check!
      My Computers


  7. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    Drivers & Downloads
    Drivers for yours - to Win 7 only.

    Windows 10 Update keeps failing with error 0x8007001f - 0x20006
    - suggests you try using an iso to upgrade, and do not accept updates during the upgrade.
      My Computers


  8. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Please uninstall AVG using the applicable uninstall tool:
    Install AVG on your PC, Mac | AVG installation files

    Until the next upgrade attempt install: Microsoft Essentials
    https://www.microsoft.com/en-us/down...s.aspx?id=5201

    This AV software must be uninstalled prior to the next upgrade attempt.

    Please decrypt the drive and uninstall any drive encryption software: Running Encrypting File System (EFS)
      My Computer


  9. Posts : 292
    Windows 10 Professional 64-bit
    Thread Starter
       #9

    zbook said:
    Please uninstall AVG using the applicable uninstall tool:
    Install AVG on your PC, Mac | AVG installation files

    Until the next upgrade attempt install: Microsoft Essentials
    https://www.microsoft.com/en-us/down...s.aspx?id=5201

    This AV software must be uninstalled prior to the next upgrade attempt.

    Please decrypt the drive and uninstall any drive encryption software: Running Encrypting File System (EFS)
    Already uninstalled AVG awhile ago with their 'Removal Tool'. The drive is not encrypted.
      My Computers


  10. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Setupdiag was ran after the upgrade failure and displayed:

    Code:
    HostOSLanguageId = 
    	HostOSEdition = HomePremium
    	RegisteredAV = AVG Antivirus
    	FilterDrivers = FileInfo
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:46.
Find Us




Windows 10 Forums