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Windows 10 Setup Offline Account
Why is the use offline account option during setup no longer available in Windows 10 Home while connected to internet, only in Windows 10 Professional and selecting option Setup for personal use?
Why is the use offline account option during setup no longer available in Windows 10 Home while connected to internet, only in Windows 10 Professional and selecting option Setup for personal use?
@Keith Weisshar, it's a bug, as Sportsfan148 says, that only affects Home and only in version 1809. It was actually fixed in the 1903 install media. Most reports of problems are from new PCs bought with 1809 Home pre-installed by the OEM.
There is a workaround when setting up 1809 Home to get to the local account option. When asked for an email, Skype or phone number, give an unusable phone number (eg. 1234567890). The next page tells you the phone number is not valid, and on that page there IS a local account option.
Clean install without using either a MS account or a phone number - post #18Bree said:
This happens in v1903 too and there is a Learn More button that says sign in with the Microsoft Account and then switch to a local account to remove the device from the account.
That was not the case when I tested a clean install of 1903 Home back in July with install media for 1903 build 18362.30. I have just tested again and can confirm that there is no offline account option for 1903 Home with the current install media, build 18362.356. The workaround still works, enter a phone number of at least 4 digits (any number will do) then click Next. The next page asks you to confirm the phone number and has an offlline account option at the bottom left.
Last edited by Bree; 08 Nov 2019 at 20:54.
I just did a 1903 18362.356 Home install and the bogus phone number still works but the words Offline Account are gone, some other words much less obvious are in their place (I forgot to record them). End result is the same and you can setup an Offline Account but it's a bit more garbled.
Limited Experience! It seems like MS want to make this option as difficult as possible to find. The only way Limited Experience would in any way be useful is if you were able to hover over the option and it gave you a description of what the option meant. A while ago I thought Microsoft were making Offline Accounts more easily accessible and customer friendly. It seems now though that they are going in the opposite direction. Possibly even to the point of doing away with the Offline Account altogether. We might get a better idea of the direction that the Offline Account is heading when the upcoming new version is released in the coming week