Error: "0x8007042B - 0x2000D The installation failed in the SAFE_OS ph

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  1. Posts : 6
    windows 10 v1903
       #1

    Error: "0x8007042B - 0x2000D The installation failed in the SAFE_OS ph


    Hi guys, im trying to upgrade a friends pc (Zoostorm - A6-3500 APU, 2.10GHz processor, 8 Gb ram, 1 Tb hd split into 2 partitions, window 7 Home premium, 64bit v6.1 Build 7601 SP1) and no matter what I try I keep getting the following error.
    Error: "0x8007042B - 0x2000D The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation"
    I've been at this for some 2-3 days off and on, read all the 'fixes' and tried them and nothing works. To say im frustrated is an understatement, Shes trying to avoid a clean install due to the commercial software she has on there.
    Ive never had problems upgrading before. Ive used the media creator to update with the lan cable in and out, created a iso to upgrade, renamed the software distribution folder, checked driver updates, reset updates using the script available, removed Microsoft security essentials and a lurking McAfee install.
    running setupdiag gives me some idea ..
    Error: SetupDiag reports fatal migration plug-in failure.
    Last Phase: Safe OS
    Last Operation: Offline portion of first and oobe boot apply operations

    Plug-in Name = %windir%\system32\migration\SxsMigPlugin.dll
    Migration Operation = IPostApply->PostApply
    Plug-in Error: 0x00000002

    but try as I might I cant get past it .. any insight would be appreciated
    thanks
    glenn
      My Computer


  2. Posts : 30,007
    Windows 11 Pro x64 Version 22H2
       #2

    Read what you tried. Have you copied the ISO onto her device, mounted it and then run setup.

    As well, and I'm pretty sure they fixed this but ....., disconnect or remove any and all USB or Micro SD cards. ANything storage related.


    I assume sfc /scannow is clean on current version.
      My Computer


  3. Posts : 6
    windows 10 v1903
    Thread Starter
       #3

    Caledon Ken said:
    Read what you tried. Have you copied the ISO onto her device, mounted it and then run setup.

    As well, and I'm pretty sure they fixed this but ....., disconnect or remove any and all USB or Micro SD cards. ANything storage related.


    I assume sfc /scannow is clean on current version.
    Hi ken, ran sfc with no problems, sorry forgot to mention that, Ive tried but an iso created on her system, and on mine, but I wrote it to disk as opposed to mounting it, is there any advantage in that ?
    There are no usb or cards attached to the pc, so that isn't an issue at the moment.
    thanks
      My Computer


  4. Posts : 30,007
    Windows 11 Pro x64 Version 22H2
       #4

    Not sure what you mean wrote to disk. Yes you copy the ISO to her disk as is, then right click and mount, then double click setup.
      My Computer


  5. Posts : 6
    windows 10 v1903
    Thread Starter
       #5

    Caledon Ken said:
    Not sure what you mean wrote to disk. Yes you copy the ISO to her disk as is, then right click and mount, then double click setup.
    I used the image iso to create a bootable windows 10 install disk. Ok I'll try mounting the iso and see what happens.
    thanks

    - - - Updated - - -

    shawie60 said:
    I used the image iso to create a bootable windows 10 install disk. Ok I'll try mounting the iso and see what happens.
    thanks
    tried mounting the iso and exactly the same .. gets to about 27-30 % and restarts ..
      My Computer


  6. Posts : 4,120
    Windows 3.1 to Windows 11
       #6

    verify you have all the MS Windows 7 Updates install on her PC
    Then try the Windows 10 upgrade again
      My Computer


  7. Posts : 6
    windows 10 v1903
    Thread Starter
       #7

    Kyhi said:
    verify you have all the MS Windows 7 Updates install on her PC
    Then try the Windows 10 upgrade again
    I have updated a load of stuff for 7 already, is that what you mean or a specific program ?
      My Computer


  8. Posts : 101
    Win 10 Pro
       #8

    Hey shawie60,

    I have EXACTLY the same issues -- same error messages, same setupdiag details, etc. Did you figure out a way to successfully upgrade?
      My Computer


  9. Posts : 30,007
    Windows 11 Pro x64 Version 22H2
       #9

    Welcome to TenForums @NeedUpgradeHelp

    Certainly not the most desirable solution but do you have a spare drive lying around that you can clean install too, maybe an SSD?

    Have you done everything listed in this article under quick fixes? Especially uninstalling third party AV's

    https://docs.microsoft.com/en-gb/win...dy_UpgradeTips
      My Computer


  10. Posts : 41,327
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Consider opening a new thread as the computer problems can be different even with the same error code.
      My Computer


 

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