Feature update to Windows 10, version 1903 - Error 0xc1900223

wolfie138 · 23 Nov 2019

hi, log and setupdiag thing

PURGATORI (23-11-2019 09 45).zip - Google Drive

SetupDiagResults.log - Google Drive

hope that works, not used it before.

TIA

zbook · 23 Nov 2019

Code:

Error: 0xC1900223 - 0x20009
Error                 MOUPG  CSetupManager::ExecutePreDownloadMode(8491): Result = 0xC1900223

Code:

FindAbruptDownlevelFailure - 55882B1A-DA3E-408A-9076-23B22A0472BD

    Gives last operation failure information when the system fails in the down-level, but the log just ends abruptly.

1) Uninstall ESET using the applicable uninstall tool:
Uninstall ESET manually using the ESET uninstaller tool

2) Uninstall Superantispyware using the applicable uninstall tool: (Uninstaller assistant)
SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

3) Uninstall Malwarebytes using the applicable uninstall tool:
https://downloads.malwarebytes.com/file/mb_clean

4) Make sure Windows defender is on

5) Open administrative command prompt and type or copy and paste:
6) sfc /scannow
7) dism /online /cleanup-image /scanhealth
8) dism /online /cleanup-image /restorehealth
9) sfc /scannow
10) chkdsk /scan
11) wmic recoveros set autoreboot = false
12) wmic recoveros set DebugInfoType = 7
13) bcdedit /enum {badmemory}

14) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

15) Make sure that there is no over clocking while troubleshooting.

16) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

17) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

18) Upload a new V2 into this thread:
BSOD - Posting Instructions

19) Upload DM into this thread:
BSOD - Posting Instructions

18) Upgrade the BIOS: F3 > F22f
GA-Z170XP-SLI (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

19) Post a share link for this file: PoW32kWatchdog-20190211-1634.dmp

Code:

PoW32kWatchdog-20190211-1634.dmp 11/02/2019 16:34:43   1201.21

20) Uninstall Spybot:
How do I uninstall Spybot – Search & Destroy 2? - Spybot Anti-Malware and Antivirus : Spybot Anti-Malware and Antivirus

21) In the left lower corner search type: Msinfo32 > allow it to load for 15 - 20 minutes > save as NFO > post a share link into the thread

For all steps / posts please post images.
If there are any problems posting images please use share links: one drive, drop box, or google drive

Take Screenshot in Windows 10

How to Upload and Post Screenshots and Files at Ten Forums

22) After completing all of the above steps run through this Windows upgrade checklist:

Code:

UPGRADE CHECK LIST:
Run through this check list before the next upgrade attempt:

1) remove nonessential hardware
docks
USB devices
printers
headset
speakers
joysticks
projectors
scanners
plotters
portable optical drives (CD, DVD)
microphones
cameras
webcams
smartphones
bluetooth devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
secondary monitors


2) These should be the only attached devices:
wired mouse
wired keyboard
monitor

Any of these that have been done in the past week are not necessary to repeat:


3) open administrative command prompt and type or copy and paste: (repair file system)
chkdsk /r /v 
This may take many hours so plan to run overnight
Find the chkdsk report in the event viewer using the information in this link and post into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 

4) open administrative command prompt and copy and paste: (repair operating system)
sfc /scannow 
dism /online /cleanup-image /restorehealth 
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

5) update windows (have all recommended updates installed) and reboot after updates

6) List and uninstall all non-Microsoft antivirus software
(This includes always on and manual software.)
(This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)

7) List and uninstall all non-Microsoft firewall software

8) List all Microsoft and non-Microsoft drive encryption software. 
Uninstall all non-Microsoft disk encryption software

9) Run disk cleanup to clean temporary and system files

10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)

11) Place the computer in clean boot:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html


12) Detach all SATA devices other than the disk drive that has the Windows operating system
(Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
(Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)

13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq

Perform a new Windows upgrade in clean boot after completing the upgrade checklist.
If there is an upgrade failure perform the following steps:

1) run setupdiag > post a share link

2) Download and install Everything: voidtools

3) Using Everything post as many of these files created during the latest upgrade failure (please do not post files older than one week)

Code:

PANTHER logs
C:\Windows\Panther

folders:
\$Windows.~bt\sources\panther
\$Windows.~bt\Sources\Rollback
\Windows\Panther
\Windows\Panther\NewOS

Setupmem.dmp may be found in either (depending on when the bucheck occurs)
%SystemDrive%$Windows.~bt\Sources\Rollback
%WinDir%\Panther\NewOS\Rollback

setuperr.log
setupact.log
Setupmem.dmp
setupapi.dev.log
BlueBox.log
Event logs (*.evtx)
C:\$Windows.~BT\Sources\Rollback
$Windows.~bt\Sources\Rollback\setupmem.dmp
$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
$Windows.~bt\Sources\Rollback*.evtx
$Windows.~BT\Sources\Panther\UnattendGC
miglog.xml
Windows\Logs\Mosetup
Setupapi.offline.log

wolfie138 · 23 Nov 2019

to step 14:
Microsoft Windows [Version 10.0.17134.1006]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.1006

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.1006

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
439040 file records processed.
File verification completed.
20698 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Bin64\StarCitizen.exe <0x64,0xb4e9>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Textures-part1.pak <0x13,0xe926>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Levels\DogfightModule\DFM_Crusader\level.pak <0x173,0xe9cc>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Animations.pak <0xb,0xecbc>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Engine\ShaderCache.pak <0x6,0x10900>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Bin64\icudt55.dll <0x3,0x1090d>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Levels\Galaxy\Systems\Stanton\ArcCorp\Area18\level.pak <0x75,0x109fe>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part7.pak <0x28,0x10a92>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part3.pak <0x3c,0x11bc6>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Public\Bin64\icudt55.dll <0x3a,0x11e29>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Public\Data\Objects-part12.pak <0x31,0x11e3d>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Public\Data\Textures-part3.pak <0x20,0x11e6c>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\GameData.pak <0x26,0x130af>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\SoundsEnglishUS.pak <0x1e,0x130cb>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part9.pak <0x20,0x130ea>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\UI.pak <0x25,0x13288>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Sounds.pak <0x1f,0x133b7>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part4.pak <0x1f,0x133bb>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part11.pak <0x18,0x13480>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Engine\Engine.pak <0x1b,0x14099>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Textures-part0.pak <0x28,0x14106>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part1.pak <0x25,0x142e4>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Textures-part3.pak <0x7,0x16435>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part10.pak <0x7,0x16465>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part5.pak <0xb,0x1879d>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part2.pak <0xd,0x18997>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Textures-part2.pak <0x9,0x19b98>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part0.pak <0x7,0x19bb1>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part8.pak <0x8,0x19bc0>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Test\Data\Objects-part6.pak <0x8,0x19bce>"
... queued for offline repair.
Found corrupt basic file structure for "\Program Files\Cloud Imperium Games\StarCitizen\Public\Data\Levels\!Prefab_Libs\arena_commander\DFM_Crusader\Derelict_Retaliator\l evel.pak <0x5,0x1c338>"
... queued for offline repair.
2917 reparse records processed.
554544 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
2917 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
57753 data files processed.
CHKDSK is verifying Usn Journal...
37329592 USN bytes processed.
Usn Journal verification completed.
Windows has found problems that must be fixed offline.
Please run "chkdsk /spotfix" to fix the issues.

233735167 KB total disk space.
154648064 KB in 214716 files.
166400 KB in 57754 indexes.
0 KB in bad sectors.
560263 KB in use by the system.
65536 KB occupied by the log file.
78360440 KB available on disk.

4096 bytes in each allocation unit.
58433791 total allocation units on disk.
19590110 allocation units available on disk.

C:\WINDOWS\system32>chkdsk /spotfix
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N) n

C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\PURGATORI\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\PURGATORI\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\WINDOWS\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier {badmemory}

C:\WINDOWS\system32>

i don't overclock

Attachment 256378

cant run ccleaner, it says it can't run and when i check for updates it says it's not compatible w/ W10

new V2
PURGATORI (23-11-2019 15 53).zip - Google Drive
DM
PURGATORI-23_11_2019_155747_94.zip - Google Drive

watchdog dmp file is over a gig, and will take 4hr to upload according to google drive! i'll leave that unless you deem it vital.

- - - Updated - - -

right, just had a major panic as i redid the BIOS and got nothing but fans and a black screen :-O ok now tho!

i have also removed eset, malaware and spybot as advised.
thanks again for the prompt replies.

zbook · 23 Nov 2019

The attachment did not open.

Please uninstall superantispyware per step #2.

Also uninstall Ccleaner: CCleaner.com - Uninstalling programs

Run V2 after the above steps.

Find 2 flash drives that you can format (> or = 8 GB).

Create a bootable Windows 10 iso 1909:
https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10

Create a bootable Windows 10 iso that matches the current version: 17134

http://windowsiso.net
Microsoft Windows and Office ISO Download Tool
TechBench by WZT (v4.1.1)

This test may require significant time so run overnight.
Depending upon the drive problems found it could run significantly longer.

Insert a Windows 10 iso into any USB port.
Power on the computer and boot to the iso clicking the applicable F key.
If there is no applicable F key then temporarily modify the BIOS boot order so that the external HD is on top.

Select language, time, currency, keyboard or click next
Look in the left lower corner and click on "repair your computer". (make sure you do not click on install as this is the method to perform a clean install)
Click troubleshoot
Click command prompt > Administrator: X:\Windows\system32\cmd.exe > X:\Sources>

Type: bcdedit | find "osdevice"
View the partition drive letter in the results

Type: chkdsk /r /v W:
(replace the drive letter W: with the drive letter displayed in the prior result)

It typically displays ETA.

zinou · 23 Nov 2019

We also need all the logs @zbook asked for:

PANTHER logs
C:\Windows\Panther

folders:
\$Windows.~bt\sources\panther
\$Windows.~bt\Sources\Rollback
\Windows\Panther
\Windows\Panther\NewOS

Setupmem.dmp may be found in either (depending on when the bucheck occurs)
%SystemDrive%$Windows.~bt\Sources\Rollback
%WinDir%\Panther\NewOS\Rollback

setuperr.log
setupact.log
Setupmem.dmp
setupapi.dev.log
BlueBox.log
Event logs (*.evtx)
C:\$Windows.~BT\Sources\Rollback
$Windows.~bt\Sources\Rollback\setupmem.dmp
$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
$Windows.~bt\Sources\Rollback*.evtx
$Windows.~BT\Sources\Panther\UnattendGC
miglog.xml
Windows\Logs\Mosetup
Setupapi.offline.log

wolfie138 · 24 Nov 2019

thanks for the reply Zbook. if it's going to take "significant time" then i'm going to have to abort for the minute; i've been having electricity supply issues and the supplier are going to be arriving at some random time to dig the street up and replace something, so i'll wait until all that's been done.
cheers

wolfie138 · 30 Nov 2019

zinou said:

We also need all the logs @zbook asked for:

why so many? surely there can't be problems in this many files?

- - - Updated - - -

SetupDiagResults.log - Google Drive setupdiag log

can't find some of the files asked for, found a couple dupes in the panther and the BT folders so i've linked both

BlueBox.log - Google Drive
BT setupact.log - Google Drive
BT setuperr.log - Google Drive
setupact.log - Google Drive
setuperr.log - Google Drive

zbook · 30 Nov 2019

Code:

0xC1900223 - 0x20009

Code:

SetupDiag reports abrupt down-level failure.

Code:

Gives last operation failure information when the system fails in the down-level, but the log just ends abruptly.

C:\WINDOWS\Panther\NewOs\Rollback
C:\WINDOWS\Panther\NewOs\Panther
C:\$WINDOWS.~BT\Sources\Panther
C:\$WINDOWS.~BT\Sources\Rollback

The setupdiag was old compared to the new files.

Please run a new setupdiag:
https://docs.microsoft.com/en-us/win...rade/setupdiag

wolfie138 · 30 Nov 2019

new log
SetupDiagResults.log - Google Drive

C:\WINDOWS\Panther\NewOs\Rollback - doesn't exist
C:\WINDOWS\Panther\NewOs\Panther - all dated 24-11-19
C:\$WINDOWS.~BT\Sources\Panther - all dated 30-11-19
C:\$WINDOWS.~BT\Sources\Rollback - doesn't exist

cheers

zbook · 30 Nov 2019

Please post share links for the two panther folders:

C:\WINDOWS\Panther\NewOs\Panther - all dated 24-11-19
C:\$WINDOWS.~BT\Sources\Panther - all dated 30-11-19

Please upload a new V2:
BSOD - Posting Instructions