1903 Installs fine new "scratch" install, so why not on real install


  1. Posts : 1,187
    Windows 10 Pro
       #1

    1903 Installs fine new "scratch" install, so why not on real install


    For a special situation, I did a "scratch" install of Windows 10 1903, apart from my "production" install. The scratch install worked fine, no issues with unknown devices, no other issues apparent.

    So why am I getting this message on my Lenovo T560 laptop, which is about two years old now:

    1903 Installs fine new "scratch" install, so why not on real install-image.png
      My Computers


  2. Posts : 25,686
    Windows 11 Pro 22621.160
       #2

    What version is in your Winver?
      My Computer


  3. Posts : 25,064
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #3

    x509 said:
    The scratch install worked fine, no issues with unknown devices, no other issues apparent.
    So why am I getting this message on my Lenovo T560 laptop, which is about two years old now...

    It's not just hardware that's checked for compatibility. Installed software (drivers, AV, that sort of thing) may need an update before they are deemed to be ready.
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  4. Posts : 1,187
    Windows 10 Pro
    Thread Starter
       #4

    Josey Wales said:
    What version is in your Winver?
    17763.775.

    How can I interpret these two numbers?

    - - - Updated - - -

    Bree said:
    It's not just hardware that's checked for compatibility. Installed software (drivers, AV, that sort of thing) may need an update before they are deemed to be ready.
    Ok, I get that. Does Microsoft provide any tools so that I might remediate the issue?
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  5. Posts : 25,064
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #5

    x509 said:
    17763.775.
    How can I interpret these two numbers?
    That is the build number.

    The major number 17763 stays the same for the life of your version, in this case 1809.

    The minor build number .775 tells you which cumulative update you have, in this case it's the one from October 3rd.

    Cumulative Update KB4524148 Windows 10 v1809 Build 17763.775 - Oct. 3

    There is a later update to 17763.832 but as it has no new security fixes it is entirely optional. It won't install automatically. Basically it's telling you that you are fully up to date. You have 1809 with the latest update that you'd expect it to have with windows update automatically installing updates.
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  6. Posts : 25,064
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #6

    x509 said:
    Does Microsoft provide any tools so that I might remediate the issue?
    Tools no, not that I'm aware of. But they do have a list of known issues.

    Known and Resolved issues for Windows 10 May 2019 Update version 1903

    Look at the issues described as 'Investigating' or 'Mitigated'. For any that would seem to apply to your machine, click the 'See details>' link. This will tell you which version(s) of the driver or software has a problem and say something like "...we have applied a compatibility hold...". Hopefully you'll be able to find what needs updating.
      My Computers


  7. Posts : 1,187
    Windows 10 Pro
    Thread Starter
       #7

    Bree said:
    Tools no, not that I'm aware of. But they do have a list of known issues.

    Known and Resolved issues for Windows 10 May 2019 Update version 1903

    Look at the issues described as 'Investigating' or 'Mitigated'. For any that would seem to apply to your machine, click the 'See details>' link. This will tell you which version(s) of the driver or software has a problem and say something like "...we have applied a compatibility hold...". Hopefully you'll be able to find what needs updating.
    No joy there. I should mention that for some other issue I recently updated the BIOS on this laptop.

    So would I be foolish if I just went ahead and did a manual update to 1903, using the MCT?
      My Computers


  8. Posts : 25,064
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #8

    x509 said:
    So would I be foolish if I just went ahead and did a manual update to 1903, using the MCT?
    Probably not, but it is always a sensible precaution to make a system image with something like Macrium Reflect Free before any major upgrade.

    You could run the MCT, use it to download the ISO, mount that and run Setup to start an upgrade.

    Alternatively you could run the MCT and use its 'upgrade this PC now' option, that akin to using the Update Assistant. Or you could use the Update Assistant itself from here: https://www.microsoft.com/software-download/windows10

    Of the available options, the Update Assistant should be the safest to try. I understand it makes more compatibility tests than when using the ISO.
      My Computers


 

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