An upgrade from 1607 14393.2214 to 1903 18999.1 fails without any error detail
Do I need to upgrade in steps and if so what's the details?
Should I be able to go from 1607 directly to 1903 in this manner?
Any ideas?
The Version numbers are Year and Month of scheduled release, yours was in 2016 and July. We are now in 1903 [2019 and March] with the next one intending to be 1909.
From an experience standpoint I'd get the MCT/Media Creation Tool downloaded and run to get either the .iso file used to create the bootable DVD disc or the Bootable USB Thumb drive to do either an Upgrade running from within Windows or a clean install. Based on the time lapse there may be roadblocks in the hardware that haven't been seen yet.
Upgrades can be performed without upgrading to each release.
There are underlying problems unless there were steps that had been made to block upgrades.
Run through this windows upgrade checklist before the next attempt:
Code:1) remove nonessential hardware docks USB devices printers headset speakers joysticks projectors scanners plotters portable optical drives (CD, DVD) microphones cameras webcams smartphones bluetooth devices USB drives (other than a windows 10 iso if used for the upgrade) USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card secondary monitors 2) These should be the only attached devices: wired mouse wired keyboard monitor Any of these that have been done in the past week are not necessary to repeat: 3) open administrative command prompt and type or copy and paste: (repair file system) chkdsk /r /v This may take many hours so plan to run overnight Find the chkdsk report in the event viewer using the information in this link and post into the thread: Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 4) open administrative command prompt and copy and paste: (repair operating system) sfc /scannow dism /online /cleanup-image /restorehealth When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread 5) update windows (have all recommended updates installed) and reboot after updates 6) List and uninstall all non-Microsoft antivirus software (This includes always on and manual software.) (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled) 7) List and uninstall all non-Microsoft firewall software 8) List all Microsoft and non-Microsoft drive encryption software. Uninstall all non-Microsoft disk encryption software 9) Run disk cleanup to clean temporary and system files 10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps) 11) Place the computer in clean boot: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html 12) Detach all SATA devices other than the disk drive that has the Windows operating system (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows) (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer) 13) Make sure that there is no metered connection: https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
Quote