New
#31
Not necessarily, TC. I've already done Post #7 and no joy.
I'm seriously thinking of calling her and asking if I can take it down to the bare metal and start over. I just checked and the computer's on 1607 14393.2068!
She actually doesn't have anything on the computer except Microsoft Office and that's not even activated yet. Still needs to be set up.
I could put on 1909 18363.418 and it would be awhile before she needed to do much more to it.