Activation problem after upgrading from Win 7 to Win 10

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  1. Posts : 50
    Windows 10 Professional 64 bit
    Thread Starter
       #11

    Rebooted, still same windows can't find internet. Attached copy of lower part of command prompt so you could see.

    Microsoft Windows [Version 10.0.18362.356]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>ipconfig /all

    DNS Servers . . . . . . . . . . . : 1.1.1.1
    1.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    C:\WINDOWS\system32>

    - - - Updated - - -

    Defiantly seems to be Win 10 problem, I even tried a wired Ethernet connection and ended with same results . If I can't figure this out I might have to restore back to Win 7.

    - - - Updated - - -

    Ran sfc /scannow , reported “Windows Resource Protection did not find any Integrity violations”
    No problem there.
    Last edited by Struggling10; 06 Oct 2019 at 08:55.
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  2. Posts : 13,960
    Windows 10 Pro X64 21H1 19043.1503
       #12

    How is the date and time in the Taskbar. Sometimes if that is messed up strange activation problems occur.

    What anti-virus are you using. If it's anything other than Windows Defender, uninstall it for now.

    Go to Windows Update and Check for Windows Updates.
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  3. Posts : 17,369
    Windows 11 Pro
       #13

    In a Command Prompt (Admin) run:

    slmgr /ato
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  4. Posts : 3,449
       #14

    NavyLCDR said:
    In a Command Prompt (Admin) run:

    slmgr /ato
    Yep, when I suggested keep trying, that was the command I should have stated.

    In trying to replicate this issue I turned off Wi-Fi completely and

    1. Ran the above command - it reported Activated even though the system was without Internet - assume it didn't need to go to MS so...

    2. Entered a Win 8 key in the change product key dialog - it reported Activated

    Got a new Digital Licence in the process (below the underlined is the old and bold the new)

    Code:
     
    --------- Clip Event log data ---------
    Application license successfully installed.
    Package: Microsoft.Windows.48.X19-98841_8wekyb3d8bbwe
    User Id (if available): NULL
    License Id: 7760a5fc-4eb9-be79-4e81-52cf258b3a0b
    Associate Id: 7760a5fc-4eb9-be79-4e81-52cf258b3a0b
    Digital License acquired: Friday, 04 October 2019
    The license with Id 7760a5fc-4eb9-be79-4e81-52cf258b3a0b has been archived successfully.  PFM if available: Microsoft.Windows.48.X19-98841_8wekyb3d8bbwe
    Digital License acquired: Friday, 04 October 2019
    
    Lease successfully installed.
    License Id: 4ef04352-fecd-1757-d8e2-f6fd392d5ad4
    Associate Id: 4ef04352-fecd-1757-d8e2-f6fd392d5ad4
    Package (if available): Microsoft.Windows.48.X19-98841_8wekyb3d8bbwe
    UserId (if available): NULL
    Digital License acquired: Monday, 27 May 2019
     
    --------- Clip Event log errors ---------
    No Digital License errors found!

    So I will have to try to replicate on a de-activated system next.
    Last edited by Superfly; 05 Oct 2019 at 02:27.
      My Computer


  5. Posts : 3,449
       #15

    OK I did the test

    From OEM (bios) activated Win 7 Pro VM (to emulate a notebook) - I de-activated it by uninstalling the product key

    • Turned off networking
    • Upgraded to Win 10 Pro ( it asked for a key and wouldn't accept the generic Win 10 retail key - it did accept a Win 10 MAK)


    Once installed

    • Ran slmgr /ato and got this - as expected

    Activation problem after upgrading from Win 7 to Win 10-capture3.png

    Then went to Change Product key and entered the generic and got this:

    Activation problem after upgrading from Win 7 to Win 10-capture4.png

    So it activated locally providing DL but with this in the diag report

    Code:
    LicensingStatus: SL_LICENSING_STATUS_NOTIFICATION
    LicensingStatusReason: 0xC004F034
    LocalGenuineState: SL_GEN_STATE_IS_GENUINE
    .....
    License acquisition failure details. 
    hr=0x80072EE7
    License Activation (slui.exe) failed with the following error code:
    hr=0xC004F025
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;
    Action=AutoActivate;
    AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=49cd895b-53b2-4dc4-a5f7-b18aa019ad37;
    NotificationInterval=1440;
    Trigger=UserLogon;SessionId=1
    ........
    License Id: fb877e9b-8cff-0ec5-b122-0aba9d865235
    Associate Id: fb877e9b-8cff-0ec5-b122-0aba9d865235
    Digital License acquired: Saturday, October 05, 2019
    The license with Id fb877e9b-8cff-0ec5-b122-0aba9d865235 has been archived successfully.  PFM if available: Microsoft.Windows.48.X19-99481_8wekyb3d8bbwe
    Digital License acquired: Saturday, October 05, 2019
    So we are in grace/notication period but activated

    Pertinent error as noted above being
    Activation problem after upgrading from Win 7 to Win 10-capture10.png

    Then with WAN established it deactivated
    Activation problem after upgrading from Win 7 to Win 10-capture6.png

    I had to change product key again to a Win 7 OEM COA key and it then activated with a generic Win 10 OEM digital licence

    Activation problem after upgrading from Win 7 to Win 10-capture11.png


    Conclusion... network access is the root cause of the error (as it says on the tin) so that's what has to be established...
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  6. Posts : 50
    Windows 10 Professional 64 bit
    Thread Starter
       #16

    Superfly said:
    Conclusion... network access is the root cause of the error (as it says on the tin) so that's what has to be established...
    WOW Superfly thanks for all effort! You confirmed what I could only suspect. When I look at network icon on taskbar it indicates "No Internet access" but can do anything on internet BUT activate & call up win 10 help. As previously indicated even updates are downloaded. When I click on taskbar icon to display connections the router is indicated as "No Internet, Secured" but has Disconnect bar to disconnect it from network.

    Question is how do I get Win 10 to recognize network connection that is there? Like I said even had same problem with hardwired Ethernet connection. Have done network reset couple times with no help.

    - - - Updated - - -

    NavyLCDR said:
    In a Command Prompt (Admin) run:

    slmgr /ato
    Ran and got this:
    Activation problem after upgrading from Win 7 to Win 10-windows-script-host.png

    - - - Updated - - -

    Ztruker said:
    How is the date and time in the Taskbar. Sometimes if that is messed up strange activation problems occur.

    What anti-virus are you using. If it's anything other than Windows Defender, uninstall it for now.

    Go to Windows Update and Check for Windows Updates.
    Date and time is normal and displays calendar, etc when opened.
    Anti-virus is Windows Defender and even disabled firewall, but no help.
    Windows updates have been downloading ever since upgrade date of 9/24/19

    - - - Updated - - -

    Connected modem with Ethernet cable strait to laptop, ran Windows Network Diagnostics and got following Problem found.

    "Ethernet" doesn't have a valid IP configuration Not fixed"

    Next tried activation Troubleshoot and ended with same problem. Then tried connection and had none. In Control Panel > Network and Internet > Network and Sharing Center, ran "Set up a new connection or network" got following:
    Activation problem after upgrading from Win 7 to Win 10-ethernet-connection.png
    Had to return to wireless router to get back here and post this.
      My Computers


  7. Posts : 3,449
       #17

    I have had that doesn't have a valid IP thing before - it's a bitch to fix even with multiple reboots

    Have you tried resetting the network? Troubledhooter merely resets the adapter.
      My Computer


  8. Posts : 50
    Windows 10 Professional 64 bit
    Thread Starter
       #18

    Superfly said:
    .....Have you tried resetting the network? .......
    Yes, I think so, rebooted router and selected reset from network app in win 10 but will do it again now just to be sure.
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  9. Posts : 3,449
       #19

    Struggling10 said:
    Yes, I think so, rebooted router and selected reset from network app in win 10 but will do it again now just to be sure.
    Here are some methods to try

    Fix Ethernet doesn't have a valid IP configuration Error - Troubleshooter
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  10. Posts : 50
    Windows 10 Professional 64 bit
    Thread Starter
       #20

    When thru all ten methods, none helped. Thinking about trying one of processes in link dalchina posted in post #2, using Win7 pro product key for activation. What do you think about that process? Got to go out for few hours before I can get back to this, thanks.
      My Computers


 

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