Upgrade from 1511 "Windows 10 installation has failed" Dism fails too

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  1. Posts : 16
    Windows 7, Windows 10
       #1

    Upgrade from 1511 "Windows 10 installation has failed" Dism fails too


    So I'm trying to upgrade this version of Windows 10 1511 build 10586.1176 and no matter whether I disable internet, delete the old $WINDOWS.~BT directory contents, or any other number of common solutions it continues to fail to upgrade. I've tried to use different versions, tried DISM and it fails with "the source files could not be found" DISM Error 0x800F081F regardless of whether I use the internet or point to the proper install.wim.
    I've attached copies of the setuperr.log and the dism.log. Hope someone can shed some light on this issue, thanks in advance!
    dism.zipsetuperr.log
      My Computer


  2. Posts : 13,563
    Windows10
       #2

    Saiber77 said:
    So I'm trying to upgrade this version of Windows 10 1511 build 10586.1176 and no matter whether I disable internet, delete the old $WINDOWS.~BT directory contents, or any other number of common solutions it continues to fail to upgrade. I've tried to use different versions, tried DISM and it fails with "the source files could not be found" DISM Error 0x800F081F regardless of whether I use the internet or point to the proper install.wim.
    I've attached copies of the setuperr.log and the dism.log. Hope someone can shed some light on this issue, thanks in advance!
    dism.zipsetuperr.log
    Download 1903 iso, mount as a drive, run setup.exe.
      My Computer


  3. Posts : 16
    Windows 7, Windows 10
    Thread Starter
       #3

    I've tried installing 1703 up to 1903, they all fail, note that I attached the setuperr.log hoping someone would analyze it to see why the upgrade installs fail. DISM was just to repair the image but that's failing too. I've mounted ISO, extracted and run from folder, and tried running from USB.
    Thanks for trying.
      My Computer


  4. Posts : 24,545
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #4

    Saiber77 said:
    ...tried DISM and it fails with "the source files could not be found" DISM Error 0x800F081F regardless of whether I use the internet or point to the proper install.wim.

    In cases where even sfc/scannow and DISM fail to complete a repair, then the next step should be to try an in-place repair upgrade with an ISO of the version you currently have installed. This will reinstall Windows while keeping all your installed apps and files, and most of your settings.

    As you referred to '"the proper install.wim" it would appear you already have an ISO for 1511 that you could use.

    Repair Install Windows 10 with an In-place Upgrade
      My Computers


  5. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Earlier in the dism log there was corruption reported related to windows defender which was fixed:

    Code:
    (p)	CSI Payload Corrupt			amd64_windows-defender-management_31bf3856ad364e35_10.0.10586.672_none_0f8a7fa84d79af68\MpProvider.dll
    (p)	CSI Payload Corrupt			amd64_windows-defender-management_31bf3856ad364e35_10.0.10586.672_none_0f8a7fa84d79af68\ProtectionManagement.mof
    (p)	CSI Payload Corrupt			amd64_windows-defender-management_31bf3856ad364e35_10.0.10586.672_none_0f8a7fa84d79af68\AMMonitoringProvider.dll
    (p)	CSI Payload Corrupt			amd64_windows-defender-management_31bf3856ad364e35_10.0.10586.672_none_0f8a7fa84d79af68\AmMonitoringInstall.mof
    (p)	CSI Payload Corrupt			amd64_windows-defender-management_31bf3856ad364e35_10.0.10586.672_none_0f8a7fa84d79af68\AmStatusInstall.mof
    
    Summary:
    Operation: Detect only 
    Operation result: 0x0
    Last Successful Step: CSI store detection completes.
    Total Detected Corruption:	5

    As Bree commented please perform an in place upgrade repair with the iso that matches the installed version.

    Please run it while in clean boot and after the uninstallation of any non-Microsoft antivirus, firewall, and drive encryption.

    Run through this checklist and if there is any failure run setupdiag:

    https://docs.microsoft.com/en-us/win...rade/setupdiag

    Code:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
      My Computer


  6. Posts : 16
    Windows 7, Windows 10
    Thread Starter
       #6

    Thanks guys, I am pretty sure I used the same version of 1511 to try an in-place as well, attempting to search for another ISO to try again. Did all that removal of drivers as well as clean-boot and that never helped. Ran setupdiag and it states:

    Error: SetupDiag reports abrupt down-level failure.
    Last Operation: Finalize
    Error: 0x80004005 - 0x50014
    LogEntry: 2019-10-01 15:19:14, Error SP Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]
      My Computer


  7. Posts : 16
    Windows 7, Windows 10
    Thread Starter
       #7

    I did manage to use the ISO for 1511 but strangely enough when I ran /get-wiminfo it claimed it was a technical preview, I'm attempting to get the home/pro version. Winver states that I have "Windows 10 1511 build 10586.1176" which version would properly coincide with my version? So far I can only find Threshold 2 10586.0/.104/.164. TIA
      My Computer


  8. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #8
      My Computer


  9. Posts : 16
    Windows 7, Windows 10
    Thread Starter
       #9

    I'm assuming 1511 10586.0 since that's what DISM shows when I'm running it. That's what's downloading now.
      My Computer


  10. Posts : 24,545
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #10

    Saiber77 said:
    I did manage to use the ISO for 1511 but strangely enough when I ran /get-wiminfo it claimed it was a technical preview...

    That could explain why DISM said "the source files could not be found", when you get a new ISO I'd try DISM again. You may not need an in-place upgrade repair.

    Your 1511 build 10586.1176 is the build of the October 10 2017 cumulative update, the last one before 1511 reached end of service.

    Cumulative Update KB4041689 Windows 10 v1511 Build 10586.1176
      My Computers


 

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