Will HP ENVY 700-027c Work?


  1. Posts : 53
    Windows 7 Pro SP1
       #1

    Will HP ENVY 700-027c Work?


    A client has the subject PC (Prod No. H5P80AA#ABA) and wants to upgrade the factory installed Windows 8.1 (64-bit) to Windows 10. It has 12GB RAM and 1TB HDD, (mostly empty).

    I have been totally unable to discover if this machine is compatible with the lastest Windows 10 releases. All of the information I've been able to find seems to rely on old scenarios such as the GetWindows10 campaign of ill-repute.

    She also has a HP LaserJet Pro 200 Color M251nw -- I came up empty on this one too.

    I'm afraid to look for her Canon CanoScan UDE 210.

    I'd be grateful for any pointers about these devices.
      My Computers


  2. Posts : 24,495
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #2

    The HP Envy 700-027c is not on HP's list of machines tested for Windows 10. That doesn't mean it can't run W10, just that HP haven't tested it. Any machine running W8.1 is likely to be able to run W10. This model was first produced in May 2013...

    Product number H5P80AA
    Release date 30-May-2013
    https://support.hp.com/us-en/document/c03789882

    ...HP don't bother testing anything older than August 2013 for Windows 10.

    HP PCs manufactured before August of 2013 might not have a complete set of hardware and/or drivers required to use all of the features in Windows 10.

    HP is not testing or developing Windows 10 drivers for these PC products.
    https://support.hp.com/us-en/document/c05195282#AbT8

    Microsoft however are likely to have suitable generic drivers, which Windows 10 will be able to find. I'd make a system image first (so you can put it back the way it was, if needed) then give it a try.


    There are Windows 10 drivers for both the HP printer and the Canon available on the manufacturer's respective sites.

    https://support.hp.com/us-en/drivers.../model/5097639
    https://www.usa.canon.com/internet/p...vers_downloads
      My Computers


 

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