Windows setup keeps freezing within 2mins

I just built a PC, all new parts
• Intel i7-9700k
• Gigabyte Z390 AORUS PRO WiFi
• Corsair CX Series 850 Watt
• Sabrent 1TB Rocket NVMe PCIe M.2 2280 Internal SSD
• Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz C16
• ASUS Geforce GTX 1050 Ti 4GB Phoenix Fan Edition DVI-D HDMI DP 1.4
• Samsung SSD 860 EVO 250GB 2.5 Inch SATA III Internal SSD

I am trying to install Windows 10 from a usb drive but every time the setup loads up, everything freezes within 2mins of initializing. I can get through the partition selection process but it never gets far in the 2mins. I can stay on the language selection screen and it will still freeze if I wait a minute or 2.

I’ve tried it with nothing plugged except the keyboard, 1 ram stick, and the monitor running on the Onboard graphics.

I’ve re downloaded the setup files to make sure they aren’t corrupt.

I’ve likely tried more stuff but can’t remember it all because I’ve spent the better part of my day yesterday working on this.

In the course of testing, if you want to perform a quick memory test, try removing one memory module. If it still fails, remove the remaining memory module and replace it with the one that you removed before. If the same problem is still happening it's likely not the memory (unless you have 2 bad modules!).

hsehestedt said:

In the course of testing, if you want to perform a quick memory test, try removing one memory module. If it still fails, remove the remaining memory module and replace it with the one that you removed before. If the same problem is still happening it's likely not the memory (unless you have 2 bad modules!).

I’m pretty sure this was one of the things I already tried with no success

- - - Updated - - -

dalchina said:

Hi, suggest you boot your PC from a live boot disk and run some tests. You could try this one:
Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru

You may need Free Download Manager (FDM) to support the download as some have experienced difficulty.
Then you need to create a bootable disk from it, using e.g. Rufus or an appropriate sequence of commands documented a number of times on this forum.

Someone else suggested this option, unfortunately I don’t have a disc drive installed, the case doesn’t even have a bay for it but I might be able to find one or barrow one. Just out of curiosity, why would a disc work when usb won’t?

How did you set BIOS?
- For now I suggest you to turn off Secure boot and Fast Boot.
- Under OS select Windows 10

On a UEFI BIOS you should install it as UEFI - GPT. To Install as UEFI-GPT you MUST boot the installation USB disk as UEFI (not as Legacy)
- As some NVMe PCIe M.2 requires a dedicated driver, I would install Win 10 on the Samsung SSD 860 EVO without the M.2 drive. After win 10 installation and all drivers installed, shutdown and attach the NVMe PCIe M.2 drive and boot from the 860 EVO. Open device manager and see if the NVMe PCIe M.2 has a driver or needs you to provide one.
After everything is running good, clone the Samsung SSD 860 EVO disk into the NVMe PCIe M.2 drive. Shut down and detach the 860 EVO and boot from the NVMe PCIe M.2 drive.

Megahertz said:

How did you set BIOS?
- For now I suggest you to turn off Secure boot and Fast Boot.
- Under OS select Windows 10

On a UEFI BIOS you should install it as UEFI - GPT. To Install as UEFI-GPT you MUST boot the installation USB disk as UEFI (not as Legacy)
- As some NVMe PCIe M.2 requires a dedicated driver, I would install Win 10 on the Samsung SSD 860 EVO without the M.2 drive. After win 10 installation and all drivers installed, shutdown and attach the NVMe PCIe M.2 drive and boot from the 860 EVO. Open device manager and see if the NVMe PCIe M.2 has a driver or needs you to provide one.
After everything is running good, clone the Samsung SSD 860 EVO disk into the NVMe PCIe M.2 drive. Shut down and detach the 860 EVO and boot from the NVMe PCIe M.2 drive.

Actually I was planning on using the SATA ssd for the OS anyway. I tried removing the M.2 and checking the BIOS settings but I’m still getting the same problem. Also I’ve tried removing the SATA and installing on the M.2 in case you were going to suggest that next.

dalchina said:

Hi, suggest you boot your PC from a live boot disk and run some tests. You could try this one:
Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru

You may need Free Download Manager (FDM) to support the download as some have experienced difficulty.
Then you need to create a bootable disk from it, using e.g. Rufus or an appropriate sequence of commands documented a number of times on this forum.

I was finally able to track down a DVD drive and a blank disc to burn but it still froze around the same time

Try this:

Boot the system and press the hotkey to go into the BIOS setup. Most of the modern, graphical BIOSes (UEFI firmware to be more accurate) have some ability to look at things like system temperatures within the setup. Take a look and see if the CPU temperature is getting too high and leading to a thermal shutdown.

For it to be hanging that early on sounds like it may be some hardware issue and I wonder if possibly the CPU is overheating due to bad contact with the heatsink.

It's a purely wild guess, but based on a little bit of experience .

Even if you don't have such monitoring, stay in the firmware setup for a minutes to see if it hangs up there as well.