New
#1
Stop me if you've heard this before...
Hi there,
After running Win 10 (Professional) without incident since it was introduced, our trusty desktop system decided it was ready to die.
We had all data and apps transferred to temporary replacement system. When that old boat anchor was replaced by this new Dell laptop, everything worked as advertised except for Windows Pro. The laptop came with Win10 Home. We want our legally purchased Win10 Pro back.
From the info I received, the disturbing news that I cannot revert to our old Win 10 Pro. I understand the reasoning behind it, but I cannot accept the fact that I'll need another $100 for the same OS I'd been using since Moby was a minnow.
Since it was introduced to our system originally via download from MS, I have no source media for Win10 Pro. I've got the original receipt from the old Company Store in Redmond, a valid product key from Win7, and the original DVDs for that OS. The old, original download for Win10 Pro the upgrade was lost long ago.
Can anyone help with this issue? Any help would be greatly appreciated.