0x8007042B-0x2000D windows 10 problem


  1. Fabricioisking
    Posts : 2
    7
       New #1

    0x8007042B-0x2000D windows 10 problem


    Hello everyone!
    I am currently running a windows 7 laptop and wish to upgrade to windows 10. After an attempt to install windows 10 today, i got the following prompt after the "working on updates" tab:

    0x8007042B-0x2000D

    The installation failed in the safe_os phase with an error during migrate_data operation.

    As i said, this happened after the working on updates tab. It loaded to around 29% and suddenly restarted. I attempted to install win 10 twice today with a double fail. What is the problem? Thanks for your understanding!
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  3. Caledon Ken
    Posts : 30,175
    Windows 11 Pro x64 Version 23H2
       New #2

    Ni Fabricioisking. Welcome to the TenForums @Fabricioisking

    While not very descriptive this is what the document says

    0x8007042B-0x2000D windows 10 problem-image.png

    From here

    https://docs.microsoft.com/en-gb/win...dy_UpgradeTips

    There is a setupdiag program listed in link you can run and it might point to cause.

    Generally when doing this update remove all third party AV's. Disconnect all no essential gear like writing pads, game controllers, etc.

    Ensure drivers are up to date.

    The link will point you to other Quick fixes.

    Please fill out system specs, sometimes other will recognize device and a problem they had.


    Ken
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  4. zbook
    Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       New #3

    1) Find a flash drive that you can format (> or = 8 GB).

    2) Create a bootable Windows 10 iso: build 1809 or 1903

    3) There was no hardware information yet entered in the "My Computer" section.

    4) Check to make sure there are drivers / compatibility with Windows 10 for the computer hardware

    5) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)

    7) List and uninstall all non-Microsoft firewall software

    8) List all Microsoft and non-Microsoft drive encryption software.
    Uninstall all non-Microsoft disk encryption software

    9) Open administrative command prompt and type or copy and paste:
    10) sfc /scannow
    11) wmic recoveros set autoreboot = false
    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting.

    14) Post images of the settings for:
    a) startup and recovery system failure
    b) virtual memory / page file


    15) Run the DM log collector > upload results into this thread:
    Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums
    BSOD - Posting Instructions


    16) open disk management > by default some columns are compressed > widen each Status and Volume > make sure everything within the parenthesis is in full view and that noting is cutoff > widen the disk 0 row so that nothing is cutoff > post an image into the thread
    Disk Management - How to Post a Screenshot of
    Disk Management - How to Post a Screenshot of

    17) What are the status of the important files:
    a) there is a backup image?
    b) files are backed up to another drive or to the cloud?
    c) there are no backup images and files are not backed up?
    d) there are no important files and a reset remove files or a clean install can be performed?

    18) If there is no backup image, create one using Macrium:
    Macrium Software | Your Image is Everything

    19) Place the computer in clean boot:
    Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Help Forums

    20) See if you can perform an in place upgrade repair while in clean boot:
    Repair Install Windows 10 with an In-place Upgrade

    21) If it fails then run setup diag:
    https://docs.microsoft.com/en-us/win...rade/setupdiag
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  6. Fabricioisking
    Posts : 2
    7
    Thread Starter
       New #4

    When i tried to install win 10, i used the "upgrade pc now" option. Is that where the problem was? If i do what you (zbook) say, will anything bad happen to computer?
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  7. Caledon Ken
    Posts : 30,175
    Windows 11 Pro x64 Version 23H2
       New #5

    What did setupdiag report.

    Did you try the quick fixes listed in article.
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  8. zbook
    Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       New #6

    Fabricioisking said:
    When i tried to install win 10, i used the "upgrade pc now" option. Is that where the problem was? If i do what you (zbook) say, will anything bad happen to computer?
    The steps are diagnostic and to improve performance.
    Making a backup image can provide safety from malware, ransomware, corruption of the registry or operating system, failure to boot, etc.
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  9. rcairflyer
    Posts : 4
    Windows 10 Professional
       New #7

    Fabricioisking said:
    Hello everyone!
    I am currently running a windows 7 laptop and wish to upgrade to windows 10. After an attempt to install windows 10 today, i got the following prompt after the "working on updates" tab:

    0x8007042B-0x2000D

    The installation failed in the safe_os phase with an error during migrate_data operation.

    As i said, this happened after the working on updates tab. It loaded to around 29% and suddenly restarted. I attempted to install win 10 twice today with a double fail. What is the problem? Thanks for your understanding!
    I had the error codes and same presentation 28% complete on the second pass. I went through all the fixes, then started trying combinations of fixes.

    1. You know how one fix is to download the software and windows media creator offers to write an ISO or a flash drive?
    2. You know how other fix lists say disconnect drives and other peripherals?


    Live by 2. That means write the ISO locally, mount it in explorer, run setup.exe from there. If you don't have room, get a bigger system disk.

    The other thing that changed prior to the successful upgrade was decluttering. I deleted 70GB of recorded TV under \users\public\video and 2GB under my profile. I doubt this was the fix. Also, this was the second try with a clean boot.

    Background: The system was at 1709. There were numerous attempts at 1803 and 1903. Upgrade troubleshooter and assistant were invoked.. I tried installing 1709 in the hopes of fixing a broken installation. Re-installing 1709 broke powershell and I couldn't read the windows update log. I did a clean install another drive just to prove this old system would run 1903. I reverted to my last system backup. Then tried clean boot without success. Then I ran through all installed programs, and whacked every with no immediate need and replaceable (virus checkers(spybot S&D, malware bytes), cpu temp.). Then with clean boot and the locally mounted ISO, upgrade succeeded (1709->1903).

    Edit: cleanup, more info

    - - - Updated - - -

    rcairflyer said:
    I had the error codes and same presentation 28% complete on the second pass. I went through all the fixes, then started trying combinations of fixes.
    Bad news. I tried to reproduce the fix, and installing from a local ISO is not enough. Since I have a backup image and a spare drive, I'm trying to isolate.

    - - - Updated - - -

    rcairflyer said:
    I had the error codes and same presentation 28% complete on the second pass. I went through all the fixes, then started trying combinations of fixes.

    1. You know how one fix is to download the software and windows media creator offers to write an ISO or a flash drive?
    2. You know how other fix lists say disconnect drives and other peripherals?


    Live by 2. That means write the ISO locally, mount it in explorer, run setup.exe from there. If you don't have room, get a bigger system disk.

    The other thing that changed prior to the successful upgrade was decluttering. I deleted 70GB of recorded TV under \users\public\video and 2GB under my profile. I doubt this was the fix. Also, this was the second try with a clean boot.

    Background: The system was at 1709. There were numerous attempts at 1803 and 1903. Upgrade troubleshooter and assistant were invoked.. I tried installing 1709 in the hopes of fixing a broken installation. Re-installing 1709 broke powershell and I couldn't read the windows update log. I did a clean install another drive just to prove this old system would run 1903. I reverted to my last system backup. Then tried clean boot without success. Then I ran through all installed programs, and whacked every with no immediate need and replaceable (virus checkers(spybot S&D, malware bytes), cpu temp.). Then with clean boot and the locally mounted ISO, upgrade succeeded (1709->1903).

    Edit: cleanup, more info

    - - - Updated - - -



    Bad news. I tried to reproduce the fix, and installing from a local ISO is not enough. Since I have a backup image and a spare drive, I'm trying to isolate.
    Latest upgrade has gotten past my landmark 28%/29% and seems to be working after 1. Clean boot and 2. shrinking user data.

    - - - Updated - - -

    Fabricioisking said:
    Hello everyone!
    I am currently running a windows 7 laptop and wish to upgrade to windows 10. After an attempt to install windows 10 today, i got the following prompt after the "working on updates" tab:

    0x8007042B-0x2000D

    The installation failed in the safe_os phase with an error during migrate_data operation.

    As i said, this happened after the working on updates tab. It loaded to around 29% and suddenly restarted. I attempted to install win 10 twice today with a double fail. What is the problem? Thanks for your understanding!
    I had the same 0x8007042B 0x2000D problem. I restored to a spare drive, reproduced it, and tested different approaches. A successful upgrade came from:
    1. more free disk space
    2. smaller AppData (whack the 2GB outlook data file)
    3. clean boot, nothing but MS services.
    4. install from local ISO
    Last edited by rcairflyer; 09 Aug 2019 at 09:50.
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